Deck 5: Business Processes: Purchasing, Sales, and Payroll Cycles

Question 1

The biggest disadvantage to the ________ approach is that the new system goes live all at once.

Answer 1

Big bang

Question 2

The stages approach to customization involves customizing and installing customer, vendor, employee, and remaining modules for the entire enterprise at the same time.

Answer 2

False

Question 3

A ________ identifies the differences between the baseline modules and the customization required to meet enterprise-specific needs.

Answer 3

gap analysis

Question 4

Whether you use the big bang or stages approach when customizing an accounting system, ________ must be considered.

Question 5

The ________ approach customizes one module or geographic location at a time, stage by stage, until the entire enterprise has been converted to the new system.

Question 6

The advantage to the stages approach to customizing an accounting system is that the new system goes "live" all at once.

Question 7

As business processes for a new system are planned, workflow management is not considered.

Question 8

Each step in the business process and workflow must be documented using a(n)________.

Question 9

When customizing an accounting system, order in which work is performed must be considered.

Question 10

Each step in the business process and workflow must be documented.

Question 11

Programming to customize the baseline system carry forward into later versions, saving some enterprises millions of dollars for customizations that do not need to be abandoned or redone.

Question 12

A disadvantage to the stages approach to customizing an accounting system is time line for the project may seem prolonged.

Question 13

The advantage to the ________ approach is the ability to test and resolve issues on a smaller scale.

Question 14

The ________ approach to customization involves customizing and installing customer, vendor, employee, and remaining modules for the entire enterprise at the same time.

Question 15

________ provides a workflow management system that automatically forwards documents to the next user in the workflow.

Question 16

By changing business processes to match the baseline system, a company can expect to increase the need for custom programming.

Question 17

Customizing a baseline accounting system can prove costly with unexpected cost overruns and delays.

Question 18

The enormity of installing an enterprise system for a huge enterprise can be overwhelming in terms of resources and ________.

Question 19

In a gap analysis, the gap between the baseline modules and the customization required to meet enterprise-specific needs is analyzed.

Question 20

The disadvantage to the ________ approach is that the time line for such a project may seem prolonged.

Question 21

When depositing a customer payment, which table is usually NOT used?

A)Cash Account table
B)General Ledger table
C)Sales Order table
D)Customer table

Question 22

The customization approach that involves customizing one module at a time is called

A)Gap analysis
B)Stages
C)Workflow management
D)Big bang

Question 23

What is a workflow management system? Provide an example.

Question 24

Nice Lawn Sales Narrative
Nice Lawn sells lawn ornaments online to other businesses. Nice Lawn customers place an online order. Nice Lawn processes the customer order by verifying with the accounting department that the customer's credit is in good standing with the company (the customer's account is paid on time). The items are verified for availability. Shipping is authorized. The warehouse packages the items and sends them to the customer. The warehouse notifies the accounting department the items were shipped. An invoice is generated from the sales information and emailed to the customer.
What are the pools and swim lanes in the Nice Lawn Sales Narrative?

A)Swim lanes: Customer, Accounting, Warehouse, Data; Pool: Nice Lawn
B)Swim lanes: Customer, Credit Card Company, Warehouse; Pool: Data
C)Swim lanes: Bank, Warehouse, Credit Card Company; Pool: Credit Card Company and Data
D)Swim lanes: Nice Lawn, Bank, Warehouse, Data; Pool: Bank

Question 25

Nice Lawn Sales Narrative
Nice Lawn sells lawn ornaments online to other businesses. Nice Lawn customers place an online order. Nice Lawn processes the customer order by verifying with the accounting department that the customer's credit is in good standing with the company (the customer's account is paid on time). The items are verified for availability. Shipping is authorized. The warehouse packages the items and sends them to the customer. The warehouse notifies the accounting department the items were shipped. An invoice is generated from the sales information and emailed to the customer.
What are the activities in the Nice Lawn Sales Narrative?

A)Verify customer's credit, Authorize shipping, Verify item availability, Generate invoice
B)Verify customer's credit, Verify item availability, Update the database tables, Generate invoice
C)Process customer order, Authorize shipping, Package items, Ship items, Notify Accounting items shipped, Generate invoice
D)Receive customer's order, Verify customer's credit, Ship items, Notify Accounting items shipped, Generate invoice, Update database tables

Question 26

A gap analysis is done to

A)Identify the company's current business processes
B)Help employees adjust to the new system
C)Compare the baseline accounting system to the customized accounting system that meets the company's needs
D)Conform business processes to regulatory requirements

Question 27

A database designer or other IT professional, may want to put the customer balance as a field in the Sales Receipts table to speed up retrieval.

Question 28

When ________ is shown going into or from a database table, data will be entered, updated, and retrieved using database field contents within the table.

Question 29

A system that automates workflow by automatically forwarding the electronic document to the next step in the business process is called a ________.

Question 30

When recording a customer payment, which table is usually NOT used?

A)Customer table
B)Cash Receipts table
C)Sales Order table
D)Sales Order Line table

Question 31

Nice Lawn Sales Narrative
Nice Lawn sells lawn ornaments online to other businesses. Nice Lawn customers place an online order. Nice Lawn processes the customer order by verifying with the accounting department that the customer's credit is in good standing with the company (the customer's account is paid on time). The items are verified for availability. Shipping is authorized. The warehouse packages the items and sends them to the customer. The warehouse notifies the accounting department the items were shipped. An invoice is generated from the sales information and emailed to the customer.
What are the decision points in the Nice Lawn Sales narrative?

A)Verify Customer Identity, Verify Item Availability, Verify Customer Credit
B)Verify Customer Purchase Verify Item Availability, Verify Shipping
C)Verify Customer Identity, Verify Shipping Authorization, Verify Customer Address
D)Verify Customer Identity, Verify Package Items, Verify Customer Address

Question 32

Spice House Receive Customer Payment BPMN
List the activities in the Spice House Receive Customer Payment BPMN diagram.

Question 33

Spice House Receive Customer Payment BPMN
List the gateways in the Spice House Receive Customer Payment BPMN diagram.

Question 34

The customization approach that involves the system going "live" all at once is called

A)Gap analysis
B)Stages
C)Workflow management
D)Big bang

Question 35

One advantage to using ________ is simplicity.

Question 36

What is the stages approach to customizing an accounting system? What are the advantages and disadvantages?

Question 37

As business processes for a new system are planned, ________ management is also considered.

Question 38

Nice Lawn Sales Narrative
Nice Lawn sells lawn ornaments online to other businesses. Nice Lawn customers place an online order. Nice Lawn processes the customer order by verifying with the accounting department that the customer's credit is in good standing with the company (the customer's account is paid on time). The items are verified for availability. Shipping is authorized. The warehouse packages the items and sends them to the customer. The warehouse notifies the accounting department the items were shipped. An invoice is generated from the sales information and emailed to the customer.
What are the datastores (database tables)in the Nice Lawn Sales Narrative?

A)Item, Sales Order, Vendor, Sales Order Line
B)Customer, Item, Sales Order, Sales Order Line
C)Customer, Vendor, Invoice
D)Customer, Price, Item, Invoice, Invoice Line

Question 39

What is the big bang approach to customizing an accounting system? What are the advantages and disadvantages?

Question 40

When data flow is shown going into or from a database table, data will be entered, updated, and retrieved using database field contents within the table.

Question 41

The purchase order is sent to the vendor. The enterprise does not keep a copy.

Question 42

Spice House Receive Customer Payment BPMN
List the data object(s)in the Spice House Receive Customer Payment BPMN diagram.

Question 43

Typically, vendors mail the bill separately from the items shipped.

Question 44

Spice House Receive Customer Payment BPMN
List the activities in the Spice House Receive Customer Payment BPMN diagram.

Question 45

Spice House Receive Customer Payment BPMN
List the swim lane(s)and pool(s)in the Spice House Customer Payment BPMN diagram.

Question 46

Books Ga'Lore! Cash Sales Narrative
Books Ga'Lore! sells books online and at retail stores. When a customer makes a cash purchase at a retail store, an employee generates a sales receipt and gives customer the receipt and items.
Books Ga'Lore! uses the following database tables: Customer, Vendor, Inventory, Invoice, Invoice Line, Undeposited
Funds
Create a BPMN diagram for the Books Ga'Lore! Cash Sale narrative.

Question 47

Books Ga'Lore! Cash Sales Narrative
Books Ga'Lore! sells books online and at retail stores. When a customer makes a cash purchase at a retail store, an employee generates a sales receipt and gives customer the receipt and items.
Books Ga'Lore! uses the following database tables: Customer, Vendor, Inventory, Invoice, Invoice Line, Undeposited
Funds

-Create a flowchart for the Books Ga'Lore! Cash Sale narrative.

Question 48

Spice House Receive Customer Payment BPMN
List the database tables in the Spice House Receive Customer Payment BPMN diagram.

Question 49

Books Ga'Lore! Online Payment Deposit Narrative
To deposit online payment deposits, Books Ga'Lore! sends a request for a daily credit card batch summary file to the credit card company at a scheduled time. The credit card company sends the file and transfers the funds to Books Ga'Lore!'s checking account. Books Ga'Lore! receives the batch file. The bank records the deposit in Books Ga'Lore!'s checking account. Books Ga'Lore! verifies the credit card batch summary file matches the customer payments and then records the deposits.
Books Ga'Lore! uses the following database tables: Customer, Accounts Receivable, Undeposited Funds, Cash Receipts, Checking Account, General Ledger

-Annotate the Books Ga'Lore! Online Payment Deposit narrative.

Question 50

Books Ga'Lore! Online Payment Deposit Narrative
To deposit online payment deposits, Books Ga'Lore! sends a request for a daily credit card batch summary file to the credit card company at a scheduled time. The credit card company sends the file and transfers the funds to Books Ga'Lore!'s checking account. Books Ga'Lore! receives the batch file. The bank records the deposit in Books Ga'Lore!'s checking account. Books Ga'Lore! verifies the credit card batch summary file matches the customer payments and then records the deposits.
Books Ga'Lore! uses the following database tables: Customer, Accounts Receivable, Undeposited Funds, Cash Receipts, Checking Account, General Ledger

-Create a business process map organizer for the Books Ga'Lore! Online Payment Deposit narrative.

Question 51

The Purchase Order Line table is an intersection table required to eliminate the many-to-many relationship between the Purchase Order table and the Item table.

Question 52

Computer software may be programmed to run at a specific time each day to perform a task, such as, checking inventory stock levels.

Question 53

Spice House Receive Customer Payment BPMN
List the gateway(s)in the Spice House Customer Payment BPMN diagram.

Question 54

Database tables are updated when a purchase order is created.

Question 55

Books Ga'Lore! Online Payment Deposit Narrative
To deposit online payment deposits, Books Ga'Lore! sends a request for a daily credit card batch summary file to the credit card company at a scheduled time. The credit card company sends the file and transfers the funds to Books Ga'Lore!'s checking account. Books Ga'Lore! receives the batch file. The bank records the deposit in Books Ga'Lore!'s checking account. Books Ga'Lore! verifies the credit card batch summary file matches the customer payments and then records the deposits.
Books Ga'Lore! uses the following database tables: Customer, Accounts Receivable, Undeposited Funds, Cash Receipts, Checking Account, General Ledger

-Create a BPMN diagram for the Books Ga'Lore! Online Payment Deposit narrative.

Question 56

Books Ga'Lore! Cash Sales Narrative
Books Ga'Lore! sells books online and at retail stores. When a customer makes a cash purchase at a retail store, an employee generates a sales receipt and gives customer the receipt and items.
Books Ga'Lore! uses the following database tables: Customer, Vendor, Inventory, Invoice, Invoice Line, Undeposited
Funds
Create a business process map organizer table for the Books Ga'Lore! Cash Sale narrative.

Question 57

Create a business process map organizer for Spice House Receive Customer Payment BPMN diagram.

Question 58

Books Ga'Lore! Online Payment Deposit Narrative
To deposit online payment deposits, Books Ga'Lore! sends a request for a daily credit card batch summary file to the credit card company at a scheduled time. The credit card company sends the file and transfers the funds to Books Ga'Lore!'s checking account. Books Ga'Lore! receives the batch file. The bank records the deposit in Books Ga'Lore!'s checking account. Books Ga'Lore! verifies the credit card batch summary file matches the customer payments and then records the deposits.
Books Ga'Lore! uses the following database tables: Customer, Accounts Receivable, Undeposited Funds, Cash Receipts, Checking Account, General Ledger
Create a flowchart for the Books Ga'Lore! Online Payment Deposit narrative.

Question 59

Books Ga'Lore! Cash Sales Narrative
Books Ga'Lore! sells books online and at retail stores. When a customer makes a cash purchase at a retail store, an employee generates a sales receipt and gives customer the receipt and items.
Books Ga'Lore! uses the following database tables: Customer, Vendor, Inventory, Invoice, Invoice Line, Undeposited
Funds

-Annotate the Books Ga'Lore! Cash Payment narrative.

Question 60

When a bill is paid, the accountant's personal checking account is reduced for the amount of the payment.

Question 61

Which table would be used when processing a purchase order?

A)Customer table
B)Employee table
C)Item table
D)Invoice Line table

Question 62

Typically, the vendor module consist of the ________, ________, ________ components.

Question 63

Spice House Enter Bills from Vendors Narrative
Vendors send bills to Spice House.When Spice House receives a bill from a vendor, the bill is matched to the purchase order and receiving report. Once the bill is verified, it is recorded in the accounting system.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable
Create a flowchart for the Spice House enter Bills from Vendors narrative.

Question 64

Spice House Purchase Order Narrative
On Monday of each week, a Spice House employee checks inventory using an inventory report. For items that are low, the employee processes a purchase order. The manager reviews and authorizes the purchase order.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable
Create a BPMN diagram for the Spice House Purchase Order narrative.

Question 65

Spice House Enter Bills from Vendors Narrative
Vendors send bills to Spice House.When Spice House receives a bill from a vendor, the bill is matched to the purchase order and receiving report. Once the bill is verified, it is recorded in the accounting system.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable
Create a BPMN diagram for the Spice House Enter Bills from Vendors narrative.

Question 66

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
In the receive items component of the Nice Lawn Purchase Narrative, what are the pools and swim lanes?

A)Swim lanes: Data, Warehouse, Accounting, Customer; Pool: Vendor
B)Swim lanes: Data, Warehouse, Accounting, Vendor; Pool: Credit Card Company
C)Swim lanes: Data, Purchasing, Accounting, Vendor; Pool: Nice Lawn
D)Swim lanes: Data, Warehouse, Purchasing, Vendor; Pool: Vendor

Question 67

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
The Nice Lawn Purchase Narrative includes how many components of the purchasing cycle?

A)1
B)2
C)3
D)4

Question 68

A ________ is a document that lists items to be ordered, quantity, vendor information, and the date.

Question 69

Spice House Purchase Order Narrative
On Monday of each week, a Spice House employee checks inventory using an inventory report. For items that are low, the employee processes a purchase order. The manager reviews and authorizes the purchase order.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable

-Annotate the Spice House Purchase Order narrative.

Question 70

When receiving inventory, which table is usually NOT used?

A)Cash Account table
B)Purchase Order table
C)Vendor table
D)Item table

Question 71

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
In the receive items component of the Nice Lawn Purchase Narrative, what are the database tables?

A)Item table, Vendor table, Purchase Order table, Purchase Order Line table, Accounts Receivable table
B)Item table, Vendor table, Purchase Order table, Purchase Order Line table
C)Item table, Vendor table, Purchase Order table, Purchase Order Line table, Accounts Payable table
D)Item table, Customer table, Purchase Order table, Purchase Order Line table, Accounts Receivable table

Question 72

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
In the enter bills component of the Nice Lawn Purchase Narrative, what are the database tables?

A)Item table, Vendor table, Purchase Order table, Purchase Order Line table, Accounts Payable table, Employee table
B)Item table, Vendor table, Purchase Order table, Purchase Order Line table, Accounts Receivable table, Employee table
C)Item table, Customer table, Invoice table, Invoice Line table, Accounts Receivable table
D)Item table, Customer table, Purchase Order table, Purchase Order Line table, Accounts Receivable table

Question 73

Spice House Enter Bills from Vendors Narrative
Vendors send bills to Spice House.When Spice House receives a bill from a vendor, the bill is matched to the purchase order and receiving report. Once the bill is verified, it is recorded in the accounting system.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable

-Create a business process map organizer for the Spice House Enter Bills from Vendors narrative.

Question 74

Spice House Purchase Order Narrative
On Monday of each week, a Spice House employee checks inventory using an inventory report. For items that are low, the employee processes a purchase order. The manager reviews and authorizes the purchase order.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable
Create a flowchart for the Spice House Purchase Order narrative.

Question 75

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
In the create purchases order component of the Nice Lawn Purchase Narrative, what are the pools and swim lanes?

A)Swim lanes: Data, Warehouse, Accounting, Customer; Pool: Vendor
B)Swim lanes: Data, Purchasing, Accounting, Vendor, Credit Card Company; Pool: Nice Lawn
C)Swim lanes: Data, Warehouse, Accounting, Vendor; Pool: Credit Card Company
D)Swim lanes: Data, Purchasing, Accounting, Vendor; Pool: Nice Lawn

Question 76

Spice House Purchase Order Narrative
On Monday of each week, a Spice House employee checks inventory using an inventory report. For items that are low, the employee processes a purchase order. The manager reviews and authorizes the purchase order.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable
Create a business process map organizer for the Spice House Purchase Order narrative.

Question 77

The Create Purchase Orders, Receive Items, and Enter Bills are in which baseline accounting system?

A)Reporting
B)Customer
C)Banking
D)Vendor

Question 78

Spice House Enter Bills from Vendors Narrative
Vendors send bills to Spice House.When Spice House receives a bill from a vendor, the bill is matched to the purchase order and receiving report. Once the bill is verified, it is recorded in the accounting system.
The Spice House database tables: Employee, Customer, Vendor, Purchase Order, Purchase Order Line, Item, Invoice, Invoice Line, Accounts Payable, Accounts Receivable

-Annotate the Spice House Enter Bills from Vendors narrative.

Question 79

The document that lists all the items delivered and is included with the items is called a ________.

Question 80

Nice Lawn Purchase Narrative
Nice Lawn needs to purchase more copper to make lawn ornaments. Nice Lawn creates an order sends it to the copper vendor online. When Nice Lawn receives the copper shipment, the receiving department verifies the order is correct. The copper is recorded on the receiving report and in the accounting system. Nice Lawn receives a bill. The bill is cross checked with the purchase order and the receiving report; then entered into the accounting system.
In the create purchases order component of the Nice Lawn Purchase Narrative, what are the database tables?

A)Item table, Vendor table, Purchase Order table, Purchase Order Line table, Employee table
B)Item table, Customer table, Invoice Order table, Invoice Order Line table, Employee table
C)Item table, Address table, Purchase Order table, Purchase Order Line table, Employee table
D)Item table, Vendor table, Purchase Order table, Accounts Payable table