Deck 5: Entrepreneurship: Starting and Managing Your Own Business

Question 1

A performance appraisal is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions,compensation,additional training or firing.

Answer 1

True

Question 2

A labor-intensive business is a type of business where the primary cost of operations is the cost of labor.

Answer 2

True

Question 3

Training and development include all attempts to improve productivity by increasing an employee's ability to perform.

Answer 3

True

Question 4

Human resource management is simply a study of what is done by employees who hold various job titles.

Question 5

Apprentice programs are the easiest kind of training to implement when the job is relatively simple or repetitive.

Question 6

Variable pay is pay based on employees earning some percentage of sales.

Question 7

Airline pilot training includes job simulation.

Question 8

McDonald's Leadership Institute for high-potential employees uses job simulation as a major development tool.

Question 9

Compensation refers to the amount of salary an employee earns.

Question 10

There are five steps involved in the human resource planning process.

Question 11

X-ray technicians are certified using vestibule training.

Question 12

A piecework system is a type of pay system that is usually used with salespeople.

Question 13

Recruitment is the set of activities used to obtain a sufficient number of the right people at the right time.

Question 14

Off-the-job training occurs away from the workplace and consists of internal or external programs to develop skills or to foster personal development.

Question 15

On-the-job training begins with the new employee going on a retreat with more senior employees to foster personal development.

Question 16

Management development was a fad that is no longer being used by most companies.

Question 17

Apprentice programs involve a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft.

Question 18

Core time refers to the period when all employees are expected to be at their job stations.

Question 19

Managers need special training including listening skills and empathy.

Question 20

Vestibule training is also called near-the-job training.

Question 21

Fringe benefits can include sick-leave pay and country club memberships.

Question 22

An example of a labor intensive business is a college business school,where the primary cost of operations is the cost of the professors and staff.

Question 23

The Equal Employment Opportunity Act of 1972 strengthened the Equal Employment Opportunity Commission.

Question 24

Performance standards must be accepted by both the manager and subordinates.

Question 25

Commission is a type of pay based on employees earning some percentage of sales.

Question 26

Job sharing is an arrangement whereby two part-time employees share one full-time job.

Question 27

Human resource management is the process determining human resource needs and then recruiting,selecting,training and developing,compensating,evaluating and scheduling employees to achieve organizational goals.

Question 28

As of 2006,men and women were paid the same,called comparable worth.

Question 29

Title VII is a law that primarily protects disabled employees.

Question 30

A union is an employee organization that has the main goal of representing members in employee management bargaining over job-related issues.

Question 31

Stock options are one of the most common forms of performance-based pay.

Question 32

A threat such as "Go out with me or you are fired" would constitute quid pro quo sexual harassment.

Question 33

"Reasonable accommodation" means the same thing as "affirmative action" in the laws and government programs that affect human resource management.

Question 34

The purpose of the FMLA is to protect disabled employees.

Question 35

A job analysis is a study of what is done by employees who hold various job titles.

Question 36

One disadvantage of a compressed workweek is that productivity may decline.

Question 37

One of the reasons that executive compensation can be so high for CEOs is to encourage good performance from executives.

Question 38

The Family Medical Leave Act stipulates that companies with more than 50 employees must provide up to 12 weeks of unpaid leave to an employee upon birth or adoption of a child or upon serious illness of a parent,spouse or child.

Question 39

ADEA protects individuals who are 40 years of age or older from employment discrimination based on age.

Question 40

The last step in a typical selection process is to establish trial periods.

Question 41

Recruiting is not easy because:

A) Some organizations operate under union regulations
B) People with the necessary skills are not available
C) It is important to hire not only people who are skilled, but also those who fit the culture of the organization
D) All of the responses are correct

Question 42

__________ training is done in classrooms where employees are taught on equipment similar to that used on the job.

Question 43

__________ workers do not have the expectation of regular,full-time employment,or are often used during maternity leaves.

Question 44

Which of the following is a step in the selection process?

A) Prepare a job analysis
B) Assess the needs of the organization and the skills of the employees
C) Give employment tests
D) All of the responses are correct

Question 45

The first step in the human resource planning process is to:

A) Prepare a job analysis
B) Prepare a human resource inventory of the organization's employees
C) Assess future human resource demand
D) Establish a human resource strategic plan

Question 46

Management __________ is the process of training and educating employees to become good managers and then monitoring the progress of their managerial skills over time.

Question 47

A job __________ specifies the objectives of the job,the type of work to be done,the responsibilities and duties,the working conditions and the relationship of the job to other functions.

Question 48

Evaluating the performance of employees is called __________.

Question 49

A(n)__________ is a tactic by unions to negotiate a labor contract.It occurs when workers collectively refuse to go to work.

Question 50

Management often seeks a(n)__________ to order striking workers back to work or limit the number of pickets that can be used during a strike,for example.

Question 51

A(n)__________ occurs when organized labor encourages both its members and the general public not to buy the products of a firm involved in a labor dispute.

Question 52

__________ is the combination of salary,vacation time,paid health care and other benefits.

Question 53

A(n)__________ plan gives employees some freedom to choose when to work,as long as they work the required number of hours.

Question 54

__________ prohibits discrimination in hiring,firing,compensation,apprenticeships,training,terms,conditions or privileges of employment based on race,religion,creed,sex or national origin.

Question 55

__________ candidates are people who are not currently working within the company and are being recruited.

Question 56

__________ is the process of determining human resource needs and then recruiting,selecting,training and developing,compensating,evaluating and scheduling employees to achieve organizational goals.

A) Management
B) Strategy
C) Human resource management
D) Leadership

Question 57

__________ is/are often the most fundamental and valuable type of training.

A) Apprentice programs
B) On-the-job training
C) Off-the-job training
D) Online training

Question 58

A(n)__________ is part of the laws protecting disabled employees and is an adjustment to the work environment that does not have high costs.

Question 59

Job __________ are a written summary of the minimum qualifications required of workers to do a particular job.

Question 60

__________ refers to activities designed to "right past wrongs" by increasing opportunities for minorities and women.

Question 61

A(n)__________ is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions,compensation,additional training or firing.

A) Performance appraisal
B) Job appraisal
C) Employee evaluation
D) Standards evaluation

Question 62

Another name for variable pay is:

A) Commission
B) Piecework
C) Salary
D) Bonus plans

Question 63

Which of the following laws prohibits discrimination in hiring,firing,compensation,apprenticeships,training,terms,conditions or privileges of employment based on race,religion,creed,sex or national origin?

A) EEOA
B) FMLA
C) Title VII
D) ADA

Question 64

Which of the following training and development activities would be most appropriate for training astronauts?

A) Apprentice programs
B) Job simulation
C) Off-the-job training
D) Vestibule training

Question 65

Which of the following statements about workplace law is true?

A) It is against the law to discriminate against people on the basis of any physical or mental disability.
B) An employee can have up to 12 weeks of unpaid leave upon the birth of his or her child.
C) It is against the law to discriminate against a person over the age of 40 in the workplace.
D) All of the responses are correct

Question 66

When workers work from home they are said to be:

A) Out-of-office workers
B) Hotelling
C) Telecommuting
D) Home working

Question 67

Define "training and development" and list the three steps in the process.

Question 68

Which of the following laws prohibits discrimination on the basis of disability?

A) EEOA
B) FMLA
C) Title VII
D) ADA

Question 69

__________ is the combination of salary,vacation time,paid health care and other benefits.

A) External pay
B) Compensation
C) Comprehensive pay packages
D) Intrinsic pay

Question 70

Which of the following laws prohibits discrimination on the basis of age?

A) ADEA
B) FMLA
C) Title VII
D) ADA

Question 71

Which of the following states has the largest percentage of union members?

A) Alaska
B) Texas
C) North Carolina
D) Florida

Question 72

The concept that people in jobs that require similar levels of education,training or skills Should receive equal pay is called:

A) Affirmative action
B) Comparable worth
C) A golden parachute
D) Reasonable accommodation

Question 73

Google has made many of its employees millionaires due to its:

A) Market share
B) Commission plans
C) Stock options
D) 401k plan

Question 74

List three of the objectives of a carefully managed compensation and benefit program.

Question 75

__________ involve(s)a period during which a learner works alongside an experienced employee in order to master the skills and procedures of a craft.

A) Apprentice programs
B) On-the-job training
C) Off-the-job training
D) Online training

Question 76

A detailed document explaining what the employee needs to change and detailed steps on how to accomplish the change is called a(n):

A) Performance improvement plan
B) Change assessment plan
C) Employee improvement plan
D) Performance appraisal

Question 77

A (n)__________ is an employee organization that has the main goal of representing members in employee-management bargaining over job-related issues.

A) Federation of workers
B) Union
C) Congress of workers
D) Worker conglomerate

Question 78

Which of the following businesses is most labor intensive?

A) Automobile manufacturing plant
B) School
C) Duplicating service
D) Grocery store

Question 79

Annual bonuses paid to employees based on the company profits are referred to as:

A) Job enrichment
B) Stock plans
C) Profit-sharing plans
D) Stock options

Question 80

__________ is done in classrooms where employees are taught on equipment similar to that used on the job.

A) Off-the-job training
B) Vestibule training
C) Job simulation
D) Online training