Deck 5: Listening to Speeches

Question 1

9 Tara comes into the classroom early on the day of her speech.She closes the blinds,checks the room temperature,and sets up the transparency machine.Which barrier to listening is Tara trying to overcome?

A)information overload
B)personal concerns
C)outside distractions
D)receiver apprehension

Answer 1

C

Question 2

7 You have been to four classes in one day.In each class,you've listened to a lecture and taken notes.By the time you get to your night class,you feel like you just can't take in another word.What are you experiencing?

A)lack of academic discipline
B)attention deficit disorder
C)information overload
D)information prejudice

Answer 2

C

Question 3

4: When listening to a speech on peer pressure,Toni relates what the speaker is saying to an experience she had as a teenager.By doing this,Toni feels she has a better grasp on the information the speaker is trying to relay.In this example,Toni is

A)attending.
B)selecting.
C)understanding.
D)remembering.

Answer 3

C

Question 4

15 As audience members,if we prefer to listen to complex information that is interspersed with facts and details,we are

A)critical listeners.
B)action-oriented listeners.
C)analytical listeners.
D)task-oriented listeners.

Question 5

13 Jeb is really very intelligent,but when he gives speeches he tends to go monotone,he mumbles a lot,and he does not move around much or use many gestures.Most listeners have trouble tuning into Jeb,even though his speech content is often excellent.Which tip can you offer the listeners to increase their listening efficiency in this situation?

A)Listen with your eyes as well as your ears,because nonverbal cues speak volumes.
B)Avoid outside distractions that may interfere with your ability to listen effectively.
C)Avoid jumping to conclusions even if you disagree with the speaker's points.
D)Adapt to the speaker's delivery by focusing on the message,not the delivery style.

Question 6

14 In a speech about how Texas became a state,Martina provided three main points and delivered them in a chronological pattern.Two of her classmates,Anna and Donna,were discussing the speech the next day.Anna remembered Martina's three main points while Donna remembered only the story used in the introduction.Who is the better listener,according to the tips for enhancing listening skills?

A)Anna is the better listener because she followed the tip,"listen for major ideas."
B)Donna is the better listener because she followed the tip,"be a selfish listener."
C)Anna is the better listener because she followed the tip,"avoid overreacting emotionally."
D)Donna is the better listener because she followed the tip,"avoid information overload."

Question 7

5 When listeners can recall ideas and information presented to them,they are said to

A)attend.
B)select.
C)remember.
D)understand.

Question 8

16 What is your listening style if you want the speaker to get to the point and state what needs to be done?

A)people-oriented style
B)task-oriented style
C)analytical style
D)time-oriented style

Question 9

12 One expert has estimated that as much as 93 percent of the emotional content of a speech is conveyed by

A)nonverbal cues.
B)emotional intelligence.
C)unintentional gestures.
D)verbal cues.

Question 10

19 ______ is the process of listening to evaluate the quality,appropriateness,value,or importance of the information you hear.

A)Inferring
B)Accommodating
C)Critical listening
D)Critical thinking

Question 11

3 When listeners assign meaning and make sense of what they have heard,they have _____ the message.

A)selected
B)attended
C)understood
D)remembered

Question 12

17 While listening to a sociology lecture,you mentally rearrange the ideas being presented,summarize the information,and remain alert for key information.You are considered an

A)average listener.
B)active listener.
C)ethical listener.
D)entertained listener.

Question 13

10 When you decide that the speaker's message will have no value,even before the speech begins,you are experiencing the listening barrier of

A)information overload.
B)personal concerns.
C)receiver apprehension.
D)prejudice.

Question 14

2 When we,as listeners,focus on the message,we are said to

A)attend.
B)understand.
C)select.
D)remember.

Question 15

8 Jenny was sitting in class on a gorgeous Friday afternoon,thinking about the weekend trip she was leaving for right after class.As a result,she was having trouble focusing on the professor's lecture.What listening barrier was Jenny experiencing?

A)information overload
B)receiver apprehension
C)personal concerns
D)outside distractions

Question 16

20 The goal of a critical listener or a critical thinker is to

A)evaluate information to make a choice.
B)watch for mistakes that the speaker makes.
C)memorize the speech he or she is listening to so well that he or she can recite it verbatim.
D)expound upon the ideas of the speaker.

Question 17

6 Because much of our day is spent listening,there may be times we "tune out" when information is being sent to us because we hear so much information that we get tired of listening.This process is called

A)psychological noise.
B)information fatigue.
C)psychological distractions.
D)information overload.

Question 18

11 As a speaker,what can you do to hold your audience's attention and overcome the discrepancy between speech and thought rate?

A)You should build in message redundancy and make your major ideas really clear.
B)You should make the speech as short as possible,while still managing to include your main points.
C)You should probably not do a speech at all if you think the audience will lose attention; instead,simply have a discussion or question-and-answer session.
D)There is really nothing a speaker can do to hold the audience's attention; if the audience loses focus,that is their fault and they should have stayed at home.

Question 19

1 The first stage of listening is to _____,or single out a message from several competing messages.

A)attend
B)select
C)understand
D)remember

Question 20

18 Evaluating the quality of information,ideas,and arguments presented by a speaker is

A)critical listening
B)ethical listening.
C)fact finding.
D)inference evaluation.

Question 21

27 You can keep you audience from tuning out by making sure your speech has a good balance between new information and supporting material.

Question 22

31 As a listener,you have the ability to process words much faster than you generally need to while the speaker is sharing information.

Question 23

28 A way to combat information overload as a speaker is to avoid redundancy in your message.

Question 24

40 Being a selfish listener can help you to maintain your powers of concentration.

Question 25

39 Listening skills develop as you practice listening to speeches,music,and programs with demanding content.

Question 26

37 When you are listening to a message and also evaluating it,you have to work harder than you do at other times to understand the speaker's message.

Question 27

32 Nonverbal cues play a major role in communicating a message.

Question 28

22 _____ is the process of using symbols to create meaning to achieve a goal.

A)Inference
B)Rhetoric
C)Critical thinking
D)Logic

Question 29

34 Heightened emotions do not affect your ability to understand a message.

Question 30

30 When you prejudge a message,your ability to understand it increases.

Question 31

24 Krysten just listened to Erin's speech about the Lord of the Rings trilogy.In her written critique,Krysten made the following comments: "I liked the visuals," "weak eye contact," and "the conclusion was good." Is this a good critique?

A)No; Krysten should have provided more descriptive information to Erin to reflect the specific strengths and weaknesses of the speech.
B)No; Krysten did not talk about the introduction and body of the speech.
C)Yes; Krysten put into writing what she thought was good and what needed work.
D)Yes; Krysten provided sufficient feedback so Erin can make corrections in future speeches.

Question 32

36 Unmindful listeners are not conscious of whether they are paying attention or daydreaming.

Question 33

21 Because it has been directly observed that water boils at 212 degrees Fahrenheit,this piece of information is considered

A)an inference.
B)a fact.
C)rhetoric.
D)common knowledge.

Question 34

33 Emotion is primarily communicated by unspoken messages.

Question 35

38 By concentrating on both facts and major ideas,while also mentally summarizing the information you hear,you ultimately decrease your ability to remember messages.

Question 36

29 Your own thoughts are among the biggest competitors for your attention when you are a member of an audience.

Question 37

23 After listening to a speech by a local politician,Jon had the opportunity to think about the speech.He discovered that evidence was misquoted,there were a number of scare tactics used,and some data was falsified to support the claims being made.Which of the following is TRUE of the speech Jon listened to?

A)If the speech was understandable to the audience,then the politician was free to use any means available to persuade the audience.
B)The politician's speech was appropriate,but not effective.
C)The politician used unethical rhetorical strategies to manipulate the audience.
D)The politician had an effective and appropriate message.

Question 38

35 If you mentally criticize a speaker's style or message,your listening efficiency will increase.

Question 39

26 Listening barriers are created when we fail to select,attend to,or understand a message or remember what was said.

Question 40

41 _____ are words,images,and nonverbal cues that create meaning for others.

Question 41

46 Discuss the barriers to effective listening by listing the five barriers and what the speaker and listener can do to overcome each barrier.

Question 42

49 What is the relationship between critical listening and critical thinking?

Question 43

48 What makes a source credible?

Question 44

42 _____ is the process of using a method or standards to evaluate the effectiveness and appropriateness of messages.

Question 45

50 Explain the difference between facts and inferences,and provide an example of each.

Question 46

44 When you "own" your feedback by using I-statements rather than you-statements,you are being ______,an important component of providing effective criticism.

Question 47

43 The word ______ means "to judge or discuss."

Question 48

45 If you do not give the speaker some suggestions or alternatives for improvement,you are failing to be _______.

Question 49

47 List and explain the three suggestions to increase your skill in accurately interpreting nonverbal messages.