Deck 75: Applied Psychology: Industrialorganizational Psychology

Question 1

Which part of I/O psychology involves studying jobs to identify underlying skills,which can then guide efforts to select people and train them for those jobs?

A)(human)integration
B)(job)orientation
C)organizational
D)industrial

Answer 1

D

Question 2

Jared is a psychologist who is studying the problems that people face at work that could lead to job stress and burnout.Jared is most likely a(n)psychologist.

A)clinical
B)industrial/organizational
C)comparative
D)community

Answer 2

B

Question 3

Areas of applied psychology include all of the following EXCEPT psychology.

A)counseling
B)military
C)comparative
D)sports

Answer 3

C

Question 4

Which psychologists typically work in two major areas: (1)studying jobs to identify underlying skills,which can then guide efforts to select people and train them for those jobs;and (2)studying organizations to understand how to create structures and company cultures that will improve worker performance?

A)industrial/organizational
B)environmental
C)comparative
D)sociological

Question 5

Industrial/organizational psychologists are often employed by

A)the government.
B)industry.
C)businesses.
D)all of these.

Question 6

Which of the following would NOT be a topic of special interest to industrial/organizational psychologists?

A)absenteeism
B)pay schedules
C)management styles
D)market research

Question 7

Which are the two main areas of work for industrial/organizational psychologists?

A)designing and implementing new products and personnel information
B)handling personnel difficulties and increasing worker efficiency
C)studying jobs to identify underlying skills and creating structures that will improve worker efficiency
D)human resources and information technology

Question 8

The work of which type of psychologist is likely to affect how you are selected for a job and tested,trained,or evaluated for promotions?

A)engineering
B)industrial/organizational
C)environmental
D)sociological

Question 9

The largest areas of applied psychology are psychology.

A)clinical and counseling
B)business and industrial
C)educational and sports
D)environmental and health

Question 10

A psychologist who is attempting to improve human relations in a work setting is likely to be identified as a(n) psychologist.

A)community
B)counseling
C)clinical
D)industrial/organizational

Question 11

The definition of applied psychology is

A)the use of psychological principles to solve practical problems.
B)the use of humanistic methods to solve practical problems.
C)applying psychoanalytic theories to real-world issues.
D)using classic behaviorism with consumers.

Question 12

Jenna is using psychological principles to help students with learning disabilities,while Jack is developing ways to help employees reduce job stress and avoid burnout.Both of these psychologists are working in the field known as psychology.

A)basic research
B)comparative
C)applied
D)forensic

Question 13

If you use psychological principles and research methods to solve practical problems,then you work in a field of psychology that would be referred to as psychology.

A)pure research
B)applied
C)experimental
D)basic research

Question 14

Community psychology,educational psychology,military psychology,consumer psychology,health psychology,and space psychology are all examples of

A)applied psychology.
B)biopsychology.
C)comparative psychology.
D)developmental psychology.

Question 15

Which type of psychologists studies the behavior of people at work as well as their behavior within the structure and culture of each particular business or company?

A)industrial/organizational
B)environmental
C)comparative
D)sociological

Question 16

Which type of psychologist is likely to be interested in studying worker satisfaction and how to motivate people at work?

A)engineering psychologist
B)industrial/organizational psychologist
C)environmental psychologist
D)comparative psychologist

Question 17

Which part of I/O psychology involves creating structures and company cultures that will improve worker performance?

A)(human)integration
B)(job)orientation
C)organizational
D)industrial

Question 18

Zach is using psychological principles and research methods to determine methods for athletes to reach their peak performance,while Anna is utilizing psychological principles in developing ways to alleviate traffic jams in growing cities.Both of these psychologists are working in the field known as psychology.

A)basic research
B)comparative
C)applied
D)forensic

Question 19

Areas of applied psychology include all of the following EXCEPT

A)community psychology.
B)biopsychology.
C)educational psychology.
D)space psychology.

Question 20

A psychologist who is interested in studying how flexible work scheduling affects job satisfaction would most likely be a(n)psychologist.

A)industrial/organizational
B)consumer
C)clinical
D)biodata

Question 21

Which of the following refers to maintaining good morale,labor relations,employee satisfaction,and similar aspects of work behavior?

A)I/O quota
B)psychological biodata
C)psychological efficiency
D)work efficiency

Question 22

Theory X leadership has been used to refer to an approach also known as

A)psychological efficiency.
B)participative management.
C)job enrichment.
D)scientific management.

Question 23

Which of the following is defined as maximum output at the lowest cost?

A)I/O quota
B)worker biodata
C)BMI
D)work efficiency

Question 24

Today,versions of Fredrick Taylor's approach to improve worker efficiency by standardizing work routines and careful planning are referred to as

A)psychological efficiency.
B)participative management.
C)job enrichment.
D)scientific management.

Question 25

A shortcoming of the Theory X leadership approach seems to be that it fails to consider

A)psychological efficiency.
B)work efficiency.
C)management rights.
D)workplace design.

Question 26

Versions of Fredrick Taylor's approach to improve worker efficiency are referred to as scientific management,or __________ leadership.

A)Theory X
B)Theory Y
C)Type A
D)Type B

Question 27

One of the earliest attempts to improve worker efficiency was made in 1923 by an engineer who sped up production by standardizing work routines and by stressing careful planning,control,and orderliness.This engineer was

A)Fredrick Taylor.
B)Douglas McGregor.
C)Irving Janis.
D)John Holland.

Question 28

Industrial plant managers who conduct time-and-motion studies and task analyses,and who use assembly lines to improve productivity,probably believe in

A)Theory X leadership.
B)Theory Y leadership.
C)psychological efficiency.
D)participative management.

Question 29

Jack is a manager of a local company.He is always trying to come up with new work schedules and bonus incentives to encourage his workers to be more productive while cutting costs.Jack's leadership style would be classified as leadership.

A)Type A
B)Type B
C)Theory X
D)Theory Y

Question 30

Scientific management,which uses task analysis and job specialization,is also called

A)management by objectives.
B)Theory X leadership.
C)Theory Y leadership.
D)participative management.

Question 31

Managers who assume that workers must be coerced or goaded into being productive typically use techniques.

A)participative management
B)Theory X leadership
C)management by objectives
D)Theory Y leadership

Question 32

Which of the following would be a topic of special interest to industrial/organizational psychologists?

A)leadership
B)machine design
C)job enrichment
D)all of these

Question 33

Which of the following is typical of Theory X leadership?

A)participative management
B)worker autonomy
C)management by objectives
D)job specialization

Question 34

With the economic downturn,Craig has increased quotas and the number of hours employees work to cut costs. Craig is most concerned with

A)Theory Y leadership.
B)management by objectives.
C)psychological efficiency.
D)work efficiency.

Question 35

Which of the following would NOT be a topic of special interest to industrial/organizational psychologists?

A)advertising
B)leadership
C)task design
D)interviewing

Question 36

According to family therapist and rabbi Edwin Friedman,which of the following can be thought of as "the capacity to define oneself to others in a way that clarifies and expands a vision of the future"?

A)self-esteem
B)leadership
C)self-actualization
D)integrity

Question 37

Assumptions made by Theory X leaders include which of the following?

A)Time-and-motion studies and job specialization increase productivity.
B)People are industrious,creative,and rewarded by challenging work.
C)Workers must be given some degree of freedom and responsibility in completing their work.
D)All of these statements describe Theory X leadership.

Question 38

If,as a manager,you alter workers' time schedules,quotas,or bonuses,you are trying to affect

A)job specialization.
B)psychological efficiency.
C)participatory leadership.
D)work efficiency.

Question 39

Theory X leadership would tend to emphasize all of the following EXCEPT

A)work efficiency.
B)productivity.
C)task analyses.
D)psychological efficiency.

Question 40

Which of the following was known for developing an approach for improving worker efficiency that came to be known as scientific management?

A)Fredrick Taylor
B)Douglas McGregor
C)Irving Janis
D)John Holland

Question 41

Theory X leadership is to work efficiency as Theory Y leadership is to

A)inefficiency.
B)psychological efficiency.
C)scientific management.
D)impersonalization.

Question 42

Studies have consistently found that

A)psychological efficiency is important because happy workers are productive workers.
B)work efficiency is much more important than psychological efficiency.
C)emphasizing psychological efficiency has led to decreased production.
D)scientific management produces the happiest and most productive workers.

Question 43

Which of the following is typical of Theory Y leadership?

A)worker autonomy
B)job specialization
C)rigid time-management
D)assembly lines

Question 44

An employer who lets employees make as many decisions as possible about what they do with their time probably believes in

A)Theory X leadership.
B)Theory Y leadership.
C)scientific management.
D)industrial biodata.

Question 45

Which of the following coined the term Theory X as a way to distinguish the leadership style associated with scientific management from Theory Y,a newer approach,which emphasizes human relations at work?

A)Frederick Taylor
B)Douglas McGregor
C)Irving Janis
D)John Holland

Question 46

Ian is a manager of a local company.He holds departmental meetings daily in order to get input from the employees about ways to improve quality and safety.Ian often works alongside his employees and eats with them at lunch.All employees work as a team to produce the best product possible.Ian's management style would be classified as leadership.

A)Type A
B)Type B
C)Theory X
D)Theory Y

Question 47

Which of the following would be considered knowledge workers?

A)bankers and lawyers
B)scientists and computer engineers
C)teachers and writers
D)all of these

Question 48

Which of the following add value to their company by creating and manipulating information?

A)Theory X leaders
B)scientifically-managed workers
C)knowledge workers
D)work efficiency experts

Question 49

To increase psychological efficiency,a business manager would be well-advised to apply the concepts of

A)Theory X leadership.
B)task analysis and time-and-motion studies.
C)Theory Y leadership.
D)scientific management.

Question 50

Over the last 60 years,manufacturing has declined in North America with which of the following becoming much more common?

A)Theory X leaders
B)scientific management
C)time-and-motion studies
D)knowledge companies

Question 51

As a manager,you believe that a happy worker is a productive worker,so you try to maintain good morale and labor relations.You are most concerned with

A)work efficiency.
B)psychological efficiency.
C)scientific management.
D)time-and-motion studies.

Question 52

Task orientation is to person orientation as

A)job enrichment is to job satisfaction.
B)Theory X leadership is to Theory Y leadership.
C)Theory Y leadership is to job satisfaction.
D)job enrichment is to Theory X leadership.

Question 53

A company that focuses on psychological efficiency is LEAST likely to do which of the following?

A)balance productivity with morale.
B)pay employees fairly.
C)use bonuses and time schedules to motivate workers.
D)use management by objectives.

Question 54

Which type of leader has a person orientation rather than a task orientation and tends to assume that workers enjoy autonomy and are willing to accept responsibility?

A)Type A
B)Type B
C)Theory X
D)Theory Y

Question 55

Which is an assumption made by Theory Y leaders?

A)Workers' needs and goals are incompatible with the company's goals.
B)People are industrious,creative,and rewarded by challenging work.
C)Workers must be coerced or goaded into being productive.
D)Time-and-motion studies and job specialization increase productivity.

Question 56

William has turned to his employees and given them more control and decision-making ability to affect change in the company and to come up with solutions to deal with the current economic downturn.William is more concerned with

A)Theory X leadership.
B)scientific management.
C)psychological efficiency.
D)work efficiency.

Question 57

Bankers,teachers,lawyers,computer engineers,writers,and scientists are considered

A)Theory X leaders.
B)scientifically-managed workers.
C)knowledge workers.
D)Type A leaders.

Question 58

Which type of leader assumes people are industrious,creative,and rewarded by challenging work and that workers' needs and goals can be meshed with the company's goals?

A)Type A
B)Type B
C)Theory X
D)Theory Y

Question 59

Work efficiency is to psychological efficiency as

A)job enrichment is to job satisfaction.
B)Theory X leadership is to Theory Y leadership.
C)management by objectives is to job enrichment.
D)job enrichment is to Theory X leadership.

Question 60

A company that applies Theory Y leadership style is likely to use all of the following EXCEPT

A)encouraging people to be industrious and creative.
B)finding it beneficial to separate employees by their job position.
C)meshing the goals of the workers with those of the company.
D)giving workers some degree of freedom and responsibility.

Question 61

Regarding knowledge workers,which of the following statements is FALSE?

A)Manufacturing has decreased in North America over the last 60 years.
B)Today in North America,four of every five people in the workforce would be considered knowledge workers.
C)Knowledge workers usually think of their work as a career rather than as a job.
D)Scientifically-managed workers tend to work hard to gain competence and to use their talents.

Question 62

Regarding knowledge workers,which of the following statements is FALSE?

A)Knowledge workers tend to work hard to gain competence and to use their talents.
B)Today in North America,two of every five people in the workforce would be considered knowledge workers.
C)Knowledge workers usually think of their work as a career rather than a job.
D)Bankers,teachers,and lawyers are examples of knowledge workers.

Question 63

Leadership aimed at encouraging employees to exceed expectations and look beyond self-interest to help the organization better compete is called leadership.

A)agentic
B)communal
C)transformational
D)knowledge-based

Question 64

Steven is independent,confident,ambitious,objective,dominant,and forceful.Steven would be considered

A)agentic.
B)psychologically androgynous.
C)communal.
D)a Theory Y leader.

Question 65

Most people expect women to be dependent,nurturing,tender,sensitive,and sympathetic,which are qualities

A)referred to as agentic.
B)referred to as androgynous.
C)referred to as communal.
D)of a Theory X leader.

Question 66

Regarding women in leadership roles,which of the following statements is FALSE?

A)As Theory Y leadership styles have become more popular,women are slowly gaining acceptance as leaders.
B)Only one percent of all American organizations have female CEOs.
C)Studies have shown that companies with more women in leadership roles perform better financially.
D)Most people expect good leaders to be agentic rather than communal.

Question 67

In achieving its goals,which type of leadership utilizes idealized influence,inspirational motivation,intellectual stimulation,and individualized consideration?

A)agentic
B)transformational
C)Theory X
D)scientific management

Question 68

Armando,who is a software engineer,has been working long hours trying to develop a new way to more quickly predict hurricane activity for a satellite weather system.Armando quit his last job because the leadership of that company made him feel like he was "punching the clock." At his new company,the chief executive officer,who happens to be a woman,believes that people are industrious,creative,and rewarded by challenging work.Regarding Armando's current and previous job situations,which of the following statements is TRUE?

A)The work efficiency at Armando's new job is probably being measured by time­and­motion studies.
B)Armando is now being scientifically-managed at his new company.
C)Armando's work and psychological efficiency would have been higher had he stayed with his old company.
D)Armando has moved from a job with a Theory X leader to a career with a Theory Y leader.

Question 69

Regarding women in leadership roles,which of the following statements is FALSE?

A)Women CEOs who are communal tend to exhibit a Theory X leadership style.
B)Nearly a quarter of all American organizations have female CEOs.
C)Studies have shown that companies with more women in leadership roles perform better financially.
D)Women who are leaders face a clash between leadership stereotypes and stereotypes about women.

Question 70

Regarding women in leadership roles,which of the following statements is FALSE?

A)If a woman practices the communal Theory Y leadership,she is seen as weak.
B)If a woman acts assertive and confident,she is scorned for "trying to be a man."
C)Studies have shown that companies perform better financially if they have more men who are agentic in leadership roles.
D)Women CEOs are faced with a clash between leadership stereotypes and stereotypes of women.

Question 71

According to traditional gender role stereotypes,most people expect

A)men to be agentic and women to be communal.
B)men to be communal and women to be agentic.
C)men to use scientific management and women to use Theory X leadership.
D)men to use Theory Y leadership and women to use scientific management.

Question 72

Which of the following workers tend to think of their work as a career rather than a job and will work hard to gain competence and use their talents?

A)Theory X workers
B)scientifically-managed workers
C)knowledge workers
D)all of these

Question 73

In achieving his or her goals,a transformational leader uses which of the following?

A)individualized consideration
B)intellectual stimulation
C)idealized influence
D)all of these

Question 74

Today's harsh economic realities often require more of leaders than being person­oriented.It requires a leadership style that seeks to encourage employees to exceed expectations and look beyond self-interest to help the organization better compete.This new style of leadership is called

A)agentic-style management.
B)Type A leadership.
C)scientific management.
D)transformational leadership.

Question 75

Today in North America,how many people in the workforce are knowledge workers?

A)one out of five
B)two out of five
C)three out of five
D)four out of five

Question 76

According to traditional gender role stereotypes,most people expect good leaders to be all of the following EXCEPT

A)agentic.
B)male.
C)independent and ambitious.
D)a Theory Y leader.

Question 77

The invisible barrier that in the past has prevented women form moving into leadership positions was called the

A)communal barrier.
B)glass ceiling.
C)stereotype threat.
D)Type X labyrinth.

Question 78

Most people expect good leaders to be independent,confident,ambitious,objective,dominant,and forceful,which are qualities

A)referred to as agentic.
B)referred to as androgynous.
C)referred to as communal.
D)of a Theory Y leader.

Question 79

The invisible barrier that has prevented women from moving into leadership positions in the past has been replaced by a labyrinth created by a clash between

A)Type A versus Type B personalities.
B)"brain versus brawn."
C)leadership stereotypes and gender role stereotypes.
D)Theory X leadership versus scientific management styles.

Question 80

Jessie is a college professor and also a writer.Jessie would be considered a

A)Theory X leader.
B)scientifically-managed worker.
C)knowledge worker.
D)Type A leader.