Question 1

What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?&#10;A)defensive listening&#10;B)insulated listening&#10;C)insensitive listening&#10;D)ambushing

Accepted Answer

Insensitive listening occurs when the listener focuses solely on the literal meaning of the words, ignoring the emotional or relational context that surrounds the message. This type of listening fails to recognize the speaker's feelings, intentions, or the nuances of the communication beyond the explicit content.

Question 2

Listening and hearing are not the same thing.

Accepted Answer

Listening refers to the active process of paying attention to and processing sounds and information, while hearing simply refers to the physical ability to detect sounds.

Question 3

Message accuracy is one of the forms of interference caused by language.

Accepted Answer

Message accuracy refers to how well a message conveys the intended information, not a form of interference. Interference in communication is typically caused by external factors such as noise, language barriers, or misunderstandings, not the accuracy of the message itself.

Question 4

This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.&#10;A)stage hogging&#10;B)defensive listening&#10;C)insensitive listening&#10;D)ambushing

Accepted Answer

Stage hogging refers to the tendency of a listener to redirect the conversation back to themselves instead of showing interest in the original speaker's comments. This type of interference can be frustrating for the speaker and can result in a breakdown of communication.

Question 5

When we listen to the stories of injustice, we have the ability to recognize how we can act to improve the lives of those who are experiencing hardship or injustice.

Accepted Answer

Listening to stories of injustice can increase our awareness and inspire us to take action towards creating a more just society.

Question 6

What type of listener pays close attention to the facts and details of a message?&#10;A)people-oriented listener&#10;B)content-oriented listener&#10;C)action-oriented listener&#10;D)time-oriented listener

Accepted Answer

A content-oriented listener pays close attention to the facts and details of a message, while a people-oriented listener focuses more on the emotions and feelings behind the message. An action-oriented listener is interested in what practical steps need to be taken, and a time-oriented listener is concerned with being efficient and using time wisely.

Question 7

Anything that stops or hinders a listener from receiving a message is called __________.&#10;A)pseudolistening&#10;B)selective listening&#10;C)listening interference&#10;D)defensive listening

Accepted Answer

Listening interference refers to any external or internal factor that may impede the listener's ability to comprehend the message being conveyed. This could include physical distractions such as noise or visual disturbances, as well as internal factors such as preoccupation or bias. Pseudolistening, selective listening, and defensive listening all refer to specific behaviors or attitudes that a listener may adopt, rather than external factors that impede the listening process.

Question 8

__________ are open to hearing different views and perspectives, even when there is disagreement.&#10;A)careful listeners&#10;B)critical listeners&#10;C)moral listeners&#10;D)civil listeners

Accepted Answer

Civil listeners are open to hearing different views and perspectives, even when there is disagreement. They value respectful communication and try to understand another person's point of view. They listen with an open mind and avoid becoming defensive or dismissive. This helps to promote constructive dialogue and may lead to finding common ground or solutions that work for everyone involved.

Question 9

There are times when listeners have difficulty listening to a message because of speaker interference.

Accepted Answer

Speaker interference can take many forms, such as speaking too quickly, using unclear or unfamiliar vocabulary, using too much jargon, or having a heavy accent. These factors can create a barrier for listeners and make it challenging for them to understand the intended message.

Question 10

Ana was talking to her roommate about a math lecture presented by an &#34;Asian American professor.&#34; It is appropriate for Ana to highlight a person's race, ethnicity, sex, sexual orientation, or physical disability in a conversation.

Accepted Answer

It is not appropriate to highlight a person's race, ethnicity, sex, sexual orientation, or physical disability in a conversation unless it is somehow relevant to the topic being discussed. Doing so can perpetuate stereotypes and reinforce discrimination.

Deck 5: Language