Deck 10: Human Resources Management

Question 1

refer to the following passage.

In recent years, the views of many personality psychologists have converged regarding the structure and concepts of personality. Generally, researchers agree that there are five factors of personality that can serve as a meaningful taxonomy for classifying personality attributes and selecting personnel. The “big five” personality dimensions are as follows:



-For the remaining personality dimensions, the estimated true score correlations varied by occupations.What had the strongest influence on assessments of managerial potential?

A)Extraversion
B)Agreeableness
C)Conscientiousness
D) Neuroticism
E) Openness to experience

Answer 1

Extraversion

Question 2

General William Creech as head of the Tactical Air Command was widely cited as a prime example of

A)a leader who surrounded himself with outstanding people and then delegated as much authority as possible.
B)a "new school" manager.
C)an "old school" manager.
D)a symbolic manager.
E)a knowledge manager.

Answer 2

D

Question 3

refer to the following passage.

In recent years, the views of many personality psychologists have converged regarding the structure and concepts of personality. Generally, researchers agree that there are five factors of personality that can serve as a meaningful taxonomy for classifying personality attributes and selecting personnel. The “big five” personality dimensions are as follows:



-Murray R.Barrick and Michael K.Mount investigated the relation of these factors to job performance for five occupational groups (professionals, police, managers, sales, and skilled).Results indicated which dimension of personality showed consistent relations with all job performance criteria for all occupational groups?

A)Extraversion
B)Agreeableness
C)Conscientiousness
D) Neuroticism
E) Openness to experience

Answer 3

Conscientiousness

Question 4

Catholic schools may, if they choose, refuse to hire non-Catholic teachers.The basis of this refusal could be:
(A) a "grandfather" clause
(B) a BFOQ requirement
(C) Executive Order 10987
(D) the Civil Rights Act of 1991
(E) the RICO Act

Question 5

The share of government workers in unions has held steady around ________ percent. (A) 8.5
(B) 16
(C) 38
(D) 52
(E) 69

Question 6

In recruiting and testing, the relationship between one's score on a selection device and one's future job performance is known as
A)predictive power.
B, significance.
C)validity.
D)reliability.
E)effectiveness.
A)candidate disclosure.

A)predictive power. B, significance.
B)classification.
C)ordering.
C)validity.

Question 7

The Civil Service Reform Act of 1978 did all the following EXCEPT

A)split the Civil Service Commission into two units.
B)prohibit state employees from suing their employers in either state or federal courts.
C)establish an independent federal labor relations authority.
D)create a separate personnel system for the highest-ranking civil service officials.
E)restate and elaborate the merit principle.

Question 8

What are the two ways in which plaintiffs in Title VII cases can prove discrimination? (A) unequal practice and unequal effect
(B) inconsistent procedures and inconsistent results
(C) different process and contrariety of effect
(D) disparate treatment and disparate impact
(E) similar conduct and similar consequence

Question 9

The Supreme Court began to implement Title VII of the Civil Rights Act by ruling that job requirements must bear a demonstrable relationship to performance of the job and not have a disparate racial impact.What was the name of the 1973 case?

A)Griggs v.Duke Power Co.
B)Johnson v.Transportation Agency, Santa Clara County
C)Garcia v.San Antonio Metropolitan Transit Authority
D)Richmond v.T.A.Croson
E)United Steelworkers of America v.Weber

Question 10

According to Dresang, the major development in public personnel management since the 1950s "has been the emergence of multi-centers and multi-sources of power and influence affecting the management of public employees." Discuss fully.

Question 11

What did the Civil Service Reform Act of 1978 do?

Question 12

The major law enacted by Congress to protect employees from partisan political pressure and to prohibit all "executive officers"-other than political appointees-from taking any active part in political campaigns is known as the

A)Reorganization Plan of 1939.
B)Wagner Act.
C)Pendleton Act.
D)Hatch Act.
E)Civil Service Reform Act, (Answer D)

Question 13

Which act replaced the spoils system with a merit system of public personnel administration? (A) Ethics in Government Act
(B) Pendleton Act
(C) Civil Service Reform Act
(D) Public Personnel Management Reform Act
(E) Lloyd-LaFollete Act

Question 14

Which of these training and development methods involves multiple evaluation techniques selected to bring out behavior related to qualities identified by research as important to job success?

A)Job rotation
B)OJT
C)After-action reports
D)Assessment center
E)Performance appraisal

Question 15

Which of the following statements about public employees' rights is INCORRECT? (A) While investigating charges of sexual harassment and malfeasance of one of its doctors, a state hospital cannot search his desk.
(B) There is no mention of privacy in the Constitution
(C) In contrast to the federal government, more than a dozen states have provided significant protection for the privacy of their homosexual employees.
(D) In 1986, President Reagan established by executive order the federal government drug-testing program -- thing giving a great deal of discretion to agency heads regarding who will be tested.
(E) Public employers can set aside the individual's right to free speech if they can show that their ability to function properly and provide effective services is severely threatened.

Question 16

What two subjects are off-limits to collective bargaining in virtually every jurisdiction? (A) types of positions assigned to any organizational unit and the agency mission
(B) technology of the workplace and methods of performing work
(C) the process for selecting employees and the agency mission
(D) the process for selecting employees and types of positions assigned to any organizational unit
(E) technology of the workplace and the process for selecting employees

Question 17

Impasse resolution procedures may combine these three activities: (A) refereed negotiations, fact-finding, and final offer selection mediation
(B) final offer selection mediation, third-party intervention, and arbitration
(C) mediation, full disclosure, and refereed negotiations
(D) mediation, fact-finding, and arbitration
(E) referee negotiation, full disclosure, and third-party intervention

Question 18

The two situations in which sexual harassment is illegal are: (A) radix malorum and adverse surroundings
(B) quid pro quo and antagonistic conditions
(C) quantum sufficit and adverse surroundings
(D) quid pro quo and hostile environment
(E) radix malorum and hostile environment

Question 19

Traces the development of public personnel management in the United States from "government by a gentleman" to "government by shared power."

Question 20

Which of the following is not considered part of the four-step formal grievance process? (A) cooling-off period
(B) oral discussion
(C) arbitration
(D) written appeal to department head
(E) written appeal filed with personnel are labor relations office

Question 21

What is an assessment center?

Question 22

What is organizational culture and why is it important to administration?

Question 23

EEOC guidelines identify two situations in which sexual harassment is illegal.Describe these situations.

Question 24

Explain the difference between mediation, fact-finding, and arbitration.

Question 25

In public sector collective bargaining, what do management and labor bargain about?

Question 26

What are the defenses against charges of discrimination?

Question 27

What are the four steps that normally constitute the formal grievance process?

Question 28

Explain the difference between test validity and test reliability.Hint: it might be easier if you use the SAT as an example.

Question 29

Should public employees be allowed to strike?

Question 30

Explain the difference between disparate treatment and disparate impact.

Question 31

Discuss the rights and responsibilities of public employees with respect to political activity, free speech, and privacy.

Question 32

Discuss the relevance of the "big five" personality dimensions to recruiting and testing

Question 33

Collective bargaining is a process whereby management and union officials attempt to resolve conflicts of interest in a manner that will sustain and possibly enrich their continuing relationship.Generally speaking, in this process who bargains for management and who bargains for the union?