Deck 13: Collaboration Information Systems for Decision Making, Problem Solving and Project Management

Question 1

Business professionals are primarily concerned about the successful outcome of collaboration.

Answer 1

True

Question 2

It is essential for team members to express any differences in perceptions of data.

Answer 2

True

Question 3

Which of the following guidelines must be followed for providing and receiving critical feedback?

A)avoid suggestions
B)give specific details
C)dominate the group
D)make personal comments

Answer 3

B

Question 4

How do group iterations and feedbacks provide better results than results provided by single individuals?

A)It motivates the members of a group to work on individual goals.
B)It allows individuals to put forth different perspectives.
C)It restricts individuals from criticising one another's perspectives.
D)It allows the members of a group to collaborate their ideas at the end of a project.

Question 5

In a collaborative team,the work proceeds in a series of steps in which one person produces something,others criticise it,and then a revised version is produced.These steps are known as ________.

A)redundancies
B)iterations
C)alternatives
D)dissolutions

Question 6

A cooperative result is usually better in quality than the result of someone working alone.

Question 7

Differentiate between cooperation and collaboration with examples.

Question 8

Which of the following should be avoided for a collaboration to be successful?

A)critical feedbacks that lead to distrust among group members
B)critical feedbacks that lead to a positive outcome
C)replying back to the criticisms offered by different members in the group
D)different perceptions of the topics under discussion

Question 9

Explain the three primary criteria for successful collaboration.

Question 10

Hanna,a project manager at Rinehart,Inc. ,adds additional resources to a new project that has insufficient resources to meet its tight schedules.In this case,Hanna is in the ________ phase of project management.

A)doing
B)starting
C)planning
D)finalising

Question 11

Multiple versions of a document are created when a group of people collaborate.

Question 12

Which of the following is necessary for a collaboration to be successful?

A)Collaborators should avoid entering into difficult conversations.
B)Members must provide and receive critical feedback.
C)Collaborators should resist putting forward unpopular ideas.
D)Everyone in the group should be too polite to say anything critical.

Question 13

________ is defined as a group of people working together to achieve a common goal via a process of feedback and iteration.

A)Dissolution
B)Cooperation
C)Collaboration
D)Groupthink

Question 14

Which of the following is true of collaboration?

A)Multiple iterations and feedback improve collaboration.
B)Collaboration is more effective if it takes place at the final stage of a project.
C)Group members should not review each other's work negatively.
D)Iterations should be avoided for the smooth functioning of the collaborative process.

Question 15

Which of the following is a primary criterion for judging team success?

A)striving to attain balance
B)giving and receiving critical feedback
C)demonstrating commitment to the group
D)meaningful and satisfying experience

Question 16

An extremely critical group cannot collaborate effectively.

Question 17

During which of the following phases of project management are resources allocated to different activities?

A)starting
B)finalising
C)doing
D)planning

Question 18

Which of the following tasks is performed during the starting phase of project management?

A)determining schedule
B)preparing archival documents
C)managing tasks and budget
D)establishing team rules

Question 19

Which of the following approaches to teamwork will provide the best results?

A)Andrew believes that conflict is healthy for teamwork and doesn't hesitate to criticise the shortcomings of his coworkers' perceptions.
B)Caleb and Adam hold opposing political views but do not discuss their opinions while working so that other team members aren't distracted.
C)Daniel is the team leader and discourages disagreements among team members so that the project can proceed faster.
D)Sarah disagrees with the project plan but does not voice her opinion because she doesn't want to disrupt the functioning of the team.

Question 20

The fundamental purpose of the ________ phase of project management is to set the ground rules for the project and the team.

A)finalising
B)doing
C)starting
D)planning

Question 21

________ decisions are those that support day-to-day activities,such as how many widgets to order from a particular vendor.

A)Critical
B)Strategic
C)Operational
D)Managerial

Question 22

Which of the following is the first and most fundamental collaboration purpose?

A)manage projects
B)solve problems
C)become informed
D)make decisions

Question 23

The purpose of the ________ phase of project management is to ensure that tasks are accomplished on time.

A)planning
B)starting
C)doing
D)finalising

Question 24

Decisions at the operational level tend to be unstructured.

Question 25

Which of the following tasks is performed during the finalising phase of project management?

A)solve problems
B)prepare archival documents
C)revise budget
D)document and report progress

Question 26

Which of the following is true of unstructured decisions?

A)Individuals vary in the manner which they make such decisions.
B)They have a standardised decision process.
C)Unstructured decisions seldom require collaboration.
D)There is an understood and accepted method for making such decisions.

Question 27

What are the three levels of decision making?

Question 28

Strategic decisions are almost always collaborative.

Question 29

________ decisions are those that support broad-scope,organisational issues.

A)Managerial
B)Critical
C)Strategic
D)Operational

Question 30

Rochelle,a senior program analyst in Levy,Inc. ,reschedules various tasks assigned to her subordinates in order to meet a project's new guidelines.In this case,Rochelle is in the ________ phase of project management.

A)doing
B)finalising
C)planning
D)starting

Question 31

Different people usually perceive a problem in the same way.

Question 32

Explain the four phases of project management.

Question 33

Why is information considered the most fundamental collaboration purpose?

A)All the members of a team usually conceive information in the same way.
B)Being informed restricts communication between members of a group.
C)Individuals can construct different perceptions of the same data.
D)Disclosing information may lead to unsuccessful collaboration.

Question 34

Which of the following is true of project data?

A)It should recommend solutions for a problem-solving project.
B)Project data is data that is used to manage the project.
C)It is not part of the collaboration's work product.
D)Project data is not subject to iteration and feedback.

Question 35

Which of the following is true of a structured decision?

A)A structured decision refers to the nature of an underlying problem.
B)There is an understood and accepted method for making such a decision.
C)A structured decision is often collaborative.
D)It is not a standardised decision process.

Question 36

Operational decisions are almost always collaborative.

Question 37

The ________ phase of project management requires teams to document its results,document information for future teams,close down the project,and disband the team.

A)finalising
B)planning
C)starting
D)doing

Question 38

The first and most important task for a problem-solving collaborative group is defining the problem.

Question 39

________ decisions are decisions about the allocation and utilisation of resources.

A)Managerial
B)Operational
C)Critical
D)Strategic

Question 40

Team rules are established during the planning phase of project management.

Question 41

Most collaboration systems are hosted on client computers.

Question 42

Schedules,tasks,budgets,and other managerial data are examples of project metadata.

Question 43

Differentiate between project data and project metadata.

Question 44

Which of the following collaborative activities requires providing easy-to-use and readily available multiparty communication?

A)promotion of team growth
B)iteration
C)accomplishment of task within time and budget
D)feedback

Question 45

Which of the following collaborative activities requires tracking many versions of many documents and other work products?

A)dissolution
B)feedback
C)cooperation
D)iteration

Question 46

The primary function of a collaboration information system is information security.