Deck 6: Hospitality and Related Services

Question 1

Hotels can be classified as:

A) 5, 4, 3, 2, and 1 star.
B) resort, city, airport, suburban, highway.
C) full service, luxury, all-suite, moderately priced limited service.
D) full service, limited service, resort suite, convention.
E) all of the above.

Answer 1

E

Question 2

According to the AH&LA, the typical lodging customer consists of approximately:

A) 20 percent business travelers.
B) 30 percent business travelers.
C) 45 percent business travelers.
D) 65 percent business travelers.
E) 75 percent business travelers.

Answer 2

C

Question 3

Many of the early famous restaurants in New York City used service called:

A) French.
B) cafeteria.
C) Russian.
D) table d'hôte.
E) buffet.

Answer 3

A

Question 4

The very earliest transient accommodations were:

A) monasteries.
B) old churches.
C) the early inns in biblical times.
D) caravansaries.
E) parts of private dwellings.

Question 5

If a hotel or restaurant is franchised, the property is mostly commonly owned:

A) by the hotel or restaurant chain company.
B) jointly by the chain company and the franchisee.
C) By the local franchisee.
D) by a combination of the local bank, the chain company and the franchisee.
E) none of the above.

Question 6

The world's largest lodging chain based on number of rooms) or system is:

A) Wyndam Hotel Group.
B) InterContinental Hotels Group.
C) Best Western International.
D) Marriott International.
E) Hilton Hotels Corporation.

Question 7

According to the AH&LA, the typical lodging customer consists of approximately:

A) 85 percent leisure travelers.
B) 75 percent leisure travelers.
C) 65 percent leisure travelers.
D) 55 percent leisure travelers.
E) 45 percent leisure travelers.

Question 8

The American Hotel and Lodging Association is:

A) a federated association.
B) a hotel company-owned trade group.
C) mainly a promotion and marketing organization.
D) chiefly an information and educational group.
E) primarily a lobbying body in Washington, D.C.

Question 9

Franchised restaurants are big business. This is because they:

A) benefit from national advertising.
B) enjoy mass buying power.
C) obtain advice from experienced management.
D) have low unit costs.
E) all of the above.

Question 10

Meeting planning is a growing profession because:

A) the profession involves practically all corporations.
B) it is mainly used by associations.
C) the convention market is growing.
D) all of the above
E) none of the above.

Question 11

The following tourism destinations are noted for higher than average hotel occupancy rates:

A) Vancouver and Toronto in Canada.
B) New York, Boston, and Philadelphia in the U.S.
C) St. Louis, Kansas City, and Omaha in the U.S.
D) Las Vegas, San Francisco, New York.
E) Bermuda, Puerto Rico, and Miami.

Question 12

The world's hotel inventory is:

A) growing very slowly, about 1.0 percent per year.
B) remaining virtually stable.
C) increasing rapidly, about 10.8 percent per year.
D) actually decreasing.
E) increasing about 2.5 percent per year.

Question 13

The UNWTO estimates, that while world hotel occupancy rates vary, they average about:

A) 25.6% overall.
B) 33.3% overall.
C) 50.1% overall.
D) 65.0% overall.
E) 89.2% overall.

Question 14

The world's oldest commercial business is:

A) prostitution.
B) foodservice.
C) providing overnight accommodations.
D) public transportation on land.
E) water borne passenger service.