Deck 46: Medical Insurance

ملء الشاشة (f)
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سؤال
What insurance plan provides care for low-income individuals and children?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
استخدم زر المسافة أو
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لقلب البطاقة.
سؤال
Mary and Tom divorced after a few years. However, they both continued to work and share custody of their children (joint custody). However, the children reside with Mary. Neither parent has remarried. Tom is the "responsible party" for the children. Whose insurance is the primary insurance?

A) Both
B) Tom's
C) Mary's
D) The birthday rule applies
سؤال
What term refers to the payments made to purchase health insurance?

A) Benefit
B) Funding
C) Premium
D) Deductible
سؤال
Historically, how did health insurance become linked with an individual's employment?

A) One of the first insurance plans was arranged by a group of Dallas schoolteachers.
B) As an employee benefit, health insurance can increase functional income without affecting taxable income.
C) The insurance industry wanted to expand from accident insurance to more comprehensive health insurance.
D) The industrial revolution increased the likelihood of on-the-job injury, resulting in higher health costs for workers.
سؤال
Which federal insurance plan provides for services for the elderly and disabled?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
سؤال
What insurance plan provides for care for patients who are suffering from end-stage kidney disease?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPUS
سؤال
When is the physician reimbursed directly for his services by the insurance company?

A) Never
B) Always
C) If the patient has signed a written consent for treatment
D) If the patient has signed an assignment of benefits form
سؤال
In what type of HMO model are the physicians employed by a managed care organization that provides services in its own offices?

A) Staff model HMO
B) Network model HMO
C) Group practice model HMO
D) Independent practice association
سؤال
Which type of insurance plan usually requires the patient to pay a higher percentage of out-of-network services?

A) Network HMO
B) Preferred provider organization
C) Exclusive provider organization
D) Independent physicians association
سؤال
What is the term for the amount of money that must be paid each year for services before the insurance company begins to pick up the payments?

A) Benefit
B) Premium
C) Deductible
D) Assignment
سؤال
When the insurance company pays 80% of the charge, and the patient pays the remaining 20%, what is the patient's portion called?

A) Benefit
B) Deductible
C) Copayment
D) Coinsurance
سؤال
Mary's insurance plan pays 100% of allowed charges and does not allow balance billing. She has a procedure done that is covered by her insurance. She is billed for $500 by the physician, but her insurance company only allows $350. How much will Mary have to pay?

A) Mary must pay $150
B) Mary has to pay only 20% of the $500 charge ($100)
C) Mary must pay only 20% of the allowed charge, which would come to $70
D) Nothing-the physician must accept the $350 from the insurance company as payment in full
سؤال
Mary and Tom Weatherly both work and participate in the family health insurance plan offered by their separate employers. What term relates to the rules used by their insurance companies relating to paying for services?

A) Coinsurance
B) Birthday rule
C) Double coverage
D) Coordination of benefits
سؤال
What type of payments do patients with HMO insurance usually make?

A) Deductible
B) Copayment
C) Coinsurance
D) Both deductible and coinsurance
سؤال
Tom's insurance plan is a traditional indemnity insurance plan. If Tom wants to make an appointment with a dermatologist to treat his acne, what must he do?

A) Simply make the appointment.
B) Obtain a referral from his primary care physician.
C) Visit the plan website and fill out a request for referral form.
D) Call the insurance company and obtain a preauthorization number.
سؤال
Which of the following plans was one of the first to offer prepaid health care paid for by capitation?

A) CHAMPUS
B) Kaiser Permanente
C) Harvard Medical Plan
D) Blue Cross Blue Shield
سؤال
What type of insurance plan usually covers full-time employees?

A) Group insurance
B) Individual insurance
C) Government insurance plans
D) Other types of insurance plans
سؤال
Tom Bloom is a disabled serviceman whose disability is caused by service-related injuries. What insurance plan covers his wife and children?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
سؤال
Mary and Tom Weatherly are both covered by a family health insurance plan. Whose plan is the primary plan for their children?

A) Whoever earns the highest annual income
B) Whoever's birthday comes first in the year
C) Whoever has worked the longest
D) Whoever's birthday falls the closest to the child's
سؤال
If a patient has managed care insurance, who is the usual gatekeeper to authorize consultations with specialists?

A) The referral coordinator
B) The nurse practitioner
C) The primary care provider
D) An employee at the managed care insurance company
سؤال
A doctor who participates in Medicare performs a service for which he or she ordinarily charges $350. How much should the physician charge Medicare?

A) $350
B) $280
C) $250
D) $0
سؤال
How much is the copayment or coinsurance that a patient with Medicaid must pay?

A) 20% coinsurance
B) $10 copayment
C) 20% and a $100 deductible
D) The patient with Medicaid does not pay anything
سؤال
If a patient has Medicare insurance and a Medicare supplemental policy, which insurance is considered the primary insurance?

A) Medicare.
B) It depends on the birthday rule.
C) Medicare supplemental insurance.
D) It depends on the state in which the patient lives.
سؤال
What classification system forms the basis for payments for claims under Medicare Part A?

A) Title XIX (Title 19) fees
B) Diagnostic-related groups (DRGs)
C) Usual, customary, and reasonable charges (UCR)
D) A resource-based relative value system (RBRVS)
سؤال
Which of the following is NOT required for each charge on an insurance claim form?

A) Procedure code
B) Time of service
C) Place of service
D) Date(s) of service
سؤال
How does Medicare set allowable charges for services under Part B using resource-based relative value systems (RBRVS)?

A) Based on the usual, customary and reasonable charge in the geographic area
B) Using base units multiplied by time units and a factor to adjust for geographic location
C) Based on the education of the practitioner who performs the procedure with a geographic adjustment
D) Based on the amount of work for each procedure with adjustments for overhead and malpractice insurance
سؤال
In which of the following cases is a referral is required by most managed care organizations?

A) Hospitalization
B) Consultation by a specialist
C) Surgery to remove a tumor
D) Certain diagnostic tests, such as an MRI
سؤال
What type of number is usually used to identify the physician who provided each service on an insurance claim form?

A) NPI number
B) UPIN number
C) Social Security number
D) State medical license number
سؤال
If a patient with Medicare is admitted to a hospital for three days, what portion of the hospital costs must the patient pay?

A) Nothing
B) A deductible of $135.00
C) The cost of the first day of hospitalization
D) 20% of the amount charged by the hospital
سؤال
Under Medicare Part A, which of the following goods/services would be covered?

A) Hospital stay
B) Homemaker/health aide services
C) Canes and walkers purchased in a pharmacy
D) Medications administered in the medical office
سؤال
In which of the following types of insurance does the subscriber belong to both an HMO and an insurance plan?

A) Point of Service plan (POS)
B) Preferred Provider Organization (PPO)
C) Exclusive Provider Organization (EPO)
D) Independent Practice Association (IPA)
سؤال
What program provides benefits for the dependent spouses and children of veterans who suffered total, permanent service disabilities or who died as a result of those service-connected disabilities?

A) Medicaid
B) TRICARE
C) CHAMPUS
D) CHAMPVA
سؤال
With which of the following things having to do with each insurance plan accepted by the medical office need the medical assistant NOT be familiar?

A) The procedure to request a referral to a specialist
B) The specific procedures covered by each patient's insurance
C) The laboratories where patients may have laboratory tests performed
D) The medical facilities where patients may have procedures or diagnostic tests done
سؤال
What percentage of the allowed charges will Medicare pay a participating physician for office services if the patient has already met the annual deductible?

A) 20%
B) 50%
C) 80%
D) 100%
سؤال
Who processes Medicare claims?

A) The federal government
B) State insurance companies
C) The Department of Health and Human Services
D) Insurance companies that contract with the federal government
سؤال
What type of insurance covers long-term nursing home costs for eligible patients?

A) Medicaid
B) Medicare
C) CHIP plans
D) None of the above
سؤال
Under Medicare Part B, which of the following goods/services are covered?

A) Cosmetic surgery
B) Over-the-counter drugs
C) Services in the hospital on an inpatient basis
D) Medications administered in the medical office
سؤال
The Health Insurance Association of America has sought to have all medical claims filed on a common form. What form is accepted for most office visits?

A) UB-04
B) UB-92
C) CMS-1450
D) CMS-1500
سؤال
Which of the following applies to patients who are injured at work and covered under workers' compensation?

A) They should be treated as ordinary patients.
B) They should have separate medical and financial records.
C) They should have all of their previous medical records sent to the employer's insurance company.
D) They should be aware that they can be charged for services not covered by the insurance company.
سؤال
Which of the following insurance plans is not one of the choices available for spouses and dependents of active military personnel?

A) TRICARE Basic
B) TRICARE Extra
C) TRICARE Prime
D) TRICARE Standard
سؤال
Which of the following information must always be completed on the insurance claim?

A) The referring physician name
B) The employer's name or school name
C) The date of onset of the illness or condition
D) If the physician accepts assignment of benefits
سؤال
When an insurance form has been completed and is ready to be submitted to the insurance company, where should a record be made?

A) In the patient's medical record
B) In the insurance claims register
C) On the patient's financial ledger card
D) None of the above-no record is necessary until reimbursement is received
سؤال
The physician must always approve a referral or get approval from a managed care organization.
سؤال
Diagnosis-related groups (DRGs) are used to classify patients by diagnosis in order to gather statistics for National Center for Health Statistics
سؤال
What does the abbreviation SOF indicate on an insurance claim?

A) The physician will accept any payment by the insurance company as payment in full.
B) The office has verified that the patient is eligible for benefits for the services billed on the claim.
C) The office maintains a document signed by the patient that authorizes submission insurance claims.
D) The physician promises that all information on the claim form is correct to the best of his or her knowledge.
سؤال
An independent practice association (IPA) is a type of model of managed care insurance.
سؤال
Resource-based relative value scales (RBRVS) are used to set fee schedules for procedures in outpatient settings.
سؤال
On an insurance claim form, when should the box asking whether the patient had been charged for outside laboratory work be checked "yes"?

A) Whenever any laboratory tests were done
B) Only if blood was collected from the patient in the office
C) Whenever the office sent specimens to a hospital laboratory
D) Whenever the office charged the patient for laboratory work done outside the office
سؤال
Unlike ordinary health insurance, workers' compensation also covers wages lost due to illness or accident.
سؤال
A participating provider (PAR) in the Medicare program is allowed to bill a patient for the portion of the bill that Medicare did not allow.
سؤال
What is a frequent reason for an insurance claim to be rejected?

A) The claim was not filed in a timely manner.
B) A two-digit modifier was used with the procedure code.
C) The procedures are not medically justified by the diagnosis.
D) The secondary insurance company is billed after the primary insurance has paid on the claim.
سؤال
Which method is most commonly used to submit insurance forms?

A) Typed paper forms
B) Handwritten paper forms
C) Electronically submitted forms
D) Computer-generated paper forms
سؤال
When managed care organizations include a prescription drug benefit, they often publish a list of approved medications called a formulary.
سؤال
Where should the name and address of the insurance company appear on the insurance form submitted by the medical office?

A) It is not necessary to include this information.
B) The information should be placed in the top section of the form.
C) The information should be placed in Box 7, in the patient and insured information section.
D) The information should be placed in Box 33, in the physician information section.
سؤال
In order to obtain authorization for many procedures under managed care, the physician's proposed referral or procedure is subject to utilization review.
سؤال
What can the medical assistant use to determine the patient's identification or policy group number?

A) The patient's insurance card
B) The patient's driver's license
C) The patient's Social Security number
D) A telephone call to the patient's insurance company
سؤال
Managed care companies often negotiate a fee schedule that is lower than traditional indemnity insurance plans.
سؤال
If a claim is rejected by an insurance company, what should the medical assistant do first?

A) Immediately resubmit the claim exactly as it before.
B) Resubmit the claim with corrections and/or additional information.
C) Mark in the insurance claims register that the claim will not be paid.
D) Prepare a bill for the patient, since he or she is now completely responsible.
سؤال
If a person must pay a fixed amount of money every time he or she receives medical services, that amount is called a copayment.
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ملء الشاشة (f)
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Deck 46: Medical Insurance
1
What insurance plan provides care for low-income individuals and children?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
Medicaid
2
Mary and Tom divorced after a few years. However, they both continued to work and share custody of their children (joint custody). However, the children reside with Mary. Neither parent has remarried. Tom is the "responsible party" for the children. Whose insurance is the primary insurance?

A) Both
B) Tom's
C) Mary's
D) The birthday rule applies
Tom's
3
What term refers to the payments made to purchase health insurance?

A) Benefit
B) Funding
C) Premium
D) Deductible
Benefit
4
Historically, how did health insurance become linked with an individual's employment?

A) One of the first insurance plans was arranged by a group of Dallas schoolteachers.
B) As an employee benefit, health insurance can increase functional income without affecting taxable income.
C) The insurance industry wanted to expand from accident insurance to more comprehensive health insurance.
D) The industrial revolution increased the likelihood of on-the-job injury, resulting in higher health costs for workers.
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k this deck
5
Which federal insurance plan provides for services for the elderly and disabled?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
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افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
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6
What insurance plan provides for care for patients who are suffering from end-stage kidney disease?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPUS
فتح الحزمة
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7
When is the physician reimbursed directly for his services by the insurance company?

A) Never
B) Always
C) If the patient has signed a written consent for treatment
D) If the patient has signed an assignment of benefits form
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
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8
In what type of HMO model are the physicians employed by a managed care organization that provides services in its own offices?

A) Staff model HMO
B) Network model HMO
C) Group practice model HMO
D) Independent practice association
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9
Which type of insurance plan usually requires the patient to pay a higher percentage of out-of-network services?

A) Network HMO
B) Preferred provider organization
C) Exclusive provider organization
D) Independent physicians association
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10
What is the term for the amount of money that must be paid each year for services before the insurance company begins to pick up the payments?

A) Benefit
B) Premium
C) Deductible
D) Assignment
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11
When the insurance company pays 80% of the charge, and the patient pays the remaining 20%, what is the patient's portion called?

A) Benefit
B) Deductible
C) Copayment
D) Coinsurance
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12
Mary's insurance plan pays 100% of allowed charges and does not allow balance billing. She has a procedure done that is covered by her insurance. She is billed for $500 by the physician, but her insurance company only allows $350. How much will Mary have to pay?

A) Mary must pay $150
B) Mary has to pay only 20% of the $500 charge ($100)
C) Mary must pay only 20% of the allowed charge, which would come to $70
D) Nothing-the physician must accept the $350 from the insurance company as payment in full
فتح الحزمة
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فتح الحزمة
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13
Mary and Tom Weatherly both work and participate in the family health insurance plan offered by their separate employers. What term relates to the rules used by their insurance companies relating to paying for services?

A) Coinsurance
B) Birthday rule
C) Double coverage
D) Coordination of benefits
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
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14
What type of payments do patients with HMO insurance usually make?

A) Deductible
B) Copayment
C) Coinsurance
D) Both deductible and coinsurance
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افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
k this deck
15
Tom's insurance plan is a traditional indemnity insurance plan. If Tom wants to make an appointment with a dermatologist to treat his acne, what must he do?

A) Simply make the appointment.
B) Obtain a referral from his primary care physician.
C) Visit the plan website and fill out a request for referral form.
D) Call the insurance company and obtain a preauthorization number.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
k this deck
16
Which of the following plans was one of the first to offer prepaid health care paid for by capitation?

A) CHAMPUS
B) Kaiser Permanente
C) Harvard Medical Plan
D) Blue Cross Blue Shield
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17
What type of insurance plan usually covers full-time employees?

A) Group insurance
B) Individual insurance
C) Government insurance plans
D) Other types of insurance plans
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18
Tom Bloom is a disabled serviceman whose disability is caused by service-related injuries. What insurance plan covers his wife and children?

A) Medicare
B) Medicaid
C) TRICARE
D) CHAMPVA
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19
Mary and Tom Weatherly are both covered by a family health insurance plan. Whose plan is the primary plan for their children?

A) Whoever earns the highest annual income
B) Whoever's birthday comes first in the year
C) Whoever has worked the longest
D) Whoever's birthday falls the closest to the child's
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20
If a patient has managed care insurance, who is the usual gatekeeper to authorize consultations with specialists?

A) The referral coordinator
B) The nurse practitioner
C) The primary care provider
D) An employee at the managed care insurance company
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21
A doctor who participates in Medicare performs a service for which he or she ordinarily charges $350. How much should the physician charge Medicare?

A) $350
B) $280
C) $250
D) $0
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22
How much is the copayment or coinsurance that a patient with Medicaid must pay?

A) 20% coinsurance
B) $10 copayment
C) 20% and a $100 deductible
D) The patient with Medicaid does not pay anything
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23
If a patient has Medicare insurance and a Medicare supplemental policy, which insurance is considered the primary insurance?

A) Medicare.
B) It depends on the birthday rule.
C) Medicare supplemental insurance.
D) It depends on the state in which the patient lives.
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24
What classification system forms the basis for payments for claims under Medicare Part A?

A) Title XIX (Title 19) fees
B) Diagnostic-related groups (DRGs)
C) Usual, customary, and reasonable charges (UCR)
D) A resource-based relative value system (RBRVS)
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25
Which of the following is NOT required for each charge on an insurance claim form?

A) Procedure code
B) Time of service
C) Place of service
D) Date(s) of service
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26
How does Medicare set allowable charges for services under Part B using resource-based relative value systems (RBRVS)?

A) Based on the usual, customary and reasonable charge in the geographic area
B) Using base units multiplied by time units and a factor to adjust for geographic location
C) Based on the education of the practitioner who performs the procedure with a geographic adjustment
D) Based on the amount of work for each procedure with adjustments for overhead and malpractice insurance
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27
In which of the following cases is a referral is required by most managed care organizations?

A) Hospitalization
B) Consultation by a specialist
C) Surgery to remove a tumor
D) Certain diagnostic tests, such as an MRI
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28
What type of number is usually used to identify the physician who provided each service on an insurance claim form?

A) NPI number
B) UPIN number
C) Social Security number
D) State medical license number
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29
If a patient with Medicare is admitted to a hospital for three days, what portion of the hospital costs must the patient pay?

A) Nothing
B) A deductible of $135.00
C) The cost of the first day of hospitalization
D) 20% of the amount charged by the hospital
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k this deck
30
Under Medicare Part A, which of the following goods/services would be covered?

A) Hospital stay
B) Homemaker/health aide services
C) Canes and walkers purchased in a pharmacy
D) Medications administered in the medical office
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
k this deck
31
In which of the following types of insurance does the subscriber belong to both an HMO and an insurance plan?

A) Point of Service plan (POS)
B) Preferred Provider Organization (PPO)
C) Exclusive Provider Organization (EPO)
D) Independent Practice Association (IPA)
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k this deck
32
What program provides benefits for the dependent spouses and children of veterans who suffered total, permanent service disabilities or who died as a result of those service-connected disabilities?

A) Medicaid
B) TRICARE
C) CHAMPUS
D) CHAMPVA
فتح الحزمة
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k this deck
33
With which of the following things having to do with each insurance plan accepted by the medical office need the medical assistant NOT be familiar?

A) The procedure to request a referral to a specialist
B) The specific procedures covered by each patient's insurance
C) The laboratories where patients may have laboratory tests performed
D) The medical facilities where patients may have procedures or diagnostic tests done
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 59 في هذه المجموعة.
فتح الحزمة
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34
What percentage of the allowed charges will Medicare pay a participating physician for office services if the patient has already met the annual deductible?

A) 20%
B) 50%
C) 80%
D) 100%
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35
Who processes Medicare claims?

A) The federal government
B) State insurance companies
C) The Department of Health and Human Services
D) Insurance companies that contract with the federal government
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36
What type of insurance covers long-term nursing home costs for eligible patients?

A) Medicaid
B) Medicare
C) CHIP plans
D) None of the above
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37
Under Medicare Part B, which of the following goods/services are covered?

A) Cosmetic surgery
B) Over-the-counter drugs
C) Services in the hospital on an inpatient basis
D) Medications administered in the medical office
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38
The Health Insurance Association of America has sought to have all medical claims filed on a common form. What form is accepted for most office visits?

A) UB-04
B) UB-92
C) CMS-1450
D) CMS-1500
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39
Which of the following applies to patients who are injured at work and covered under workers' compensation?

A) They should be treated as ordinary patients.
B) They should have separate medical and financial records.
C) They should have all of their previous medical records sent to the employer's insurance company.
D) They should be aware that they can be charged for services not covered by the insurance company.
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40
Which of the following insurance plans is not one of the choices available for spouses and dependents of active military personnel?

A) TRICARE Basic
B) TRICARE Extra
C) TRICARE Prime
D) TRICARE Standard
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41
Which of the following information must always be completed on the insurance claim?

A) The referring physician name
B) The employer's name or school name
C) The date of onset of the illness or condition
D) If the physician accepts assignment of benefits
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42
When an insurance form has been completed and is ready to be submitted to the insurance company, where should a record be made?

A) In the patient's medical record
B) In the insurance claims register
C) On the patient's financial ledger card
D) None of the above-no record is necessary until reimbursement is received
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43
The physician must always approve a referral or get approval from a managed care organization.
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44
Diagnosis-related groups (DRGs) are used to classify patients by diagnosis in order to gather statistics for National Center for Health Statistics
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45
What does the abbreviation SOF indicate on an insurance claim?

A) The physician will accept any payment by the insurance company as payment in full.
B) The office has verified that the patient is eligible for benefits for the services billed on the claim.
C) The office maintains a document signed by the patient that authorizes submission insurance claims.
D) The physician promises that all information on the claim form is correct to the best of his or her knowledge.
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46
An independent practice association (IPA) is a type of model of managed care insurance.
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47
Resource-based relative value scales (RBRVS) are used to set fee schedules for procedures in outpatient settings.
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48
On an insurance claim form, when should the box asking whether the patient had been charged for outside laboratory work be checked "yes"?

A) Whenever any laboratory tests were done
B) Only if blood was collected from the patient in the office
C) Whenever the office sent specimens to a hospital laboratory
D) Whenever the office charged the patient for laboratory work done outside the office
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49
Unlike ordinary health insurance, workers' compensation also covers wages lost due to illness or accident.
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50
A participating provider (PAR) in the Medicare program is allowed to bill a patient for the portion of the bill that Medicare did not allow.
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51
What is a frequent reason for an insurance claim to be rejected?

A) The claim was not filed in a timely manner.
B) A two-digit modifier was used with the procedure code.
C) The procedures are not medically justified by the diagnosis.
D) The secondary insurance company is billed after the primary insurance has paid on the claim.
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52
Which method is most commonly used to submit insurance forms?

A) Typed paper forms
B) Handwritten paper forms
C) Electronically submitted forms
D) Computer-generated paper forms
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53
When managed care organizations include a prescription drug benefit, they often publish a list of approved medications called a formulary.
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54
Where should the name and address of the insurance company appear on the insurance form submitted by the medical office?

A) It is not necessary to include this information.
B) The information should be placed in the top section of the form.
C) The information should be placed in Box 7, in the patient and insured information section.
D) The information should be placed in Box 33, in the physician information section.
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55
In order to obtain authorization for many procedures under managed care, the physician's proposed referral or procedure is subject to utilization review.
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56
What can the medical assistant use to determine the patient's identification or policy group number?

A) The patient's insurance card
B) The patient's driver's license
C) The patient's Social Security number
D) A telephone call to the patient's insurance company
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57
Managed care companies often negotiate a fee schedule that is lower than traditional indemnity insurance plans.
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58
If a claim is rejected by an insurance company, what should the medical assistant do first?

A) Immediately resubmit the claim exactly as it before.
B) Resubmit the claim with corrections and/or additional information.
C) Mark in the insurance claims register that the claim will not be paid.
D) Prepare a bill for the patient, since he or she is now completely responsible.
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59
If a person must pay a fixed amount of money every time he or she receives medical services, that amount is called a copayment.
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