Deck 4: Listening to Speeches

Question 1

04-19 What does research suggest about good listeners?

A)They do not need to make a conscious effort to listen.
B)They allow themselves to dwell on their own thoughts from time to time.
C)They are present mentally as well as physically.
D)They are born with a natural tendency to be a good listener.

Answer 1

C

Question 2

04-13 Tara comes into the classroom early on the day of her speech.She closes the blinds,checks the room temperature,and sets up the transparency machine.Which barrier to listening is Tara trying to overcome?

A)information overload
B)personal concerns
C)outside distractions
D)receiver apprehension

Answer 2

C

Question 3

04-03 When we,as listeners,focus on the message,we are said to

A)attend.
B)understand.
C)select.
D)remember.

Answer 3

A

Question 4

04-01 Within 24 hours after listening to a lecture or speech,most people will likely recall only about ______ percent of the message.

A)50
B)10
C)80
D)30

Question 5

04-05 When listeners assign meaning and make sense of what they heard,they have _____ the message.

A)selected
B)attended
C)understood
D)remembered

Question 6

04-07 When listeners can recall ideas and information presented to them,they are said to

A)attend.
B)select.
C)remember.
D)understand.

Question 7

04-17 To increase your skill in accurately interpreting nonverbal messages you should

A)focus on one nonverbal cue.
B)maintain a constant awareness of your own nonverbal cues.
C)structure your message to invoke a combination of positive and negative nonverbal cues.
D)consider nonverbal cues in context.

Question 8

04-06 When,as a listener,you relate what you hear to an experience that you had as a teenager,you are

A)attending.
B)selecting.
C)understanding.
D)remembering.

Question 9

04-20 What is your listening goal when you watch TV,listen to music,go to a movie,or chat with a friend?

A)pleasure
B)empathy
C)information
D)evaluation

Question 10

04-08 Because much of our day is spent listening,there may be times we "tune out" when information is being sent to us.This process is the result of

A)psychological noise.
B)context transitions.
C)psychological distractions.
D)information overload.

Question 11

04-14 When you decide that the speaker's message will have no value,even before the speech begins,you have engaged in the listening barrier of

A)information overload.
B)personal concerns.
C)outside distractions.
D)prejudice.

Question 12

04-16 Most people talk at a rate of ______ words a minute,while most people can listen at a rate of ______ words a minute.

A)700 to 1200;125
B)500;1000
C)125;700 to 1200
D)1000;500

Question 13

04-10 The ______ theory of listening suggests that when a listener's capacity is reached,then it's harder to concentrate and remember what we hear.

A)working memory
B)attention deficit
C)information barrier
D)information prejudice

Question 14

04-18 Jeb is really very intelligent,but when he gives speeches he tends to go monotone,he mumbles a lot,and he doesn't move around much or use many gestures.Most listeners have trouble tuning in to Jeb,even though his speech content is often excellent.If you were a member of Jeb's audience which of the following tips would you follow to be a more effective listener of Jeb's speech?

A)accurately interpret nonverbal messages because nonverbal messages play a powerful role in affecting how you respond to a speaker
B)avoid outside distractions that may interfere with your ability to listen effectively
C)avoid jumping to conclusions even if you disagree with the speaker's points
D)adapt to the speaker's delivery by focusing on the message,not the delivery style

Question 15

04-02 Because we hear so many sounds simultaneously,the first stage of listening is to

A)attend.
B)select.
C)understand.
D)remember.

Question 16

04-09 Theo has been to four classes in one day.In each class,he has listened to a lecture and taken notes.By the time he gets to his night class,he feels like he just can't take in another word.What is the textbook's term for what Theo is experiencing?

A)lack of academic discipline
B)attention deficit disorder
C)information overload
D)information prejudice

Question 17

04-04 Most people's average attention span while listening to someone talk is about

A)10 minutes.
B)20 minutes.
C)30 seconds.
D)8 seconds.

Question 18

04-15 ______ is preconceived opinions,attitudes,and beliefs about a person,place,thing,or message

A)Information overload
B)Prejudice
C)Accommodation
D)Acculturation

Question 19

04-11 How can you combat information overload as a speaker?

A)avoid redundancy in your message
B)use only new information in your speech
C)build redundancy in your message
D)avoid the use of new material in your speech

Question 20

04-12 Consciously working to maintain your audience's attention by using occasional wake-up messages is an effective way to

A)prevent listeners' focusing on their personal concerns instead of your message.
B)take advantage of outside distractions.
C)combat information overload.
D)keep your listeners from making snap judgments based on prejudice

Question 21

04-40 Making an effort to understand the needs,goals,and interests of both the speaker and other audience members can help you judge how to react appropriately and ethically as a listener.

Question 22

04-25 While listening to a sociology lecture,you mentally rearrange the ideas being presented,summarize the information,and repeat key points you want to remember.You are considered an _____ listener.

A)average
B)active
C)ethical
D)entertained

Question 23

04-36 Nonverbal cues play a major role in communicating a message.

Question 24

04-32 A way to combat information overload as a speaker is to avoid redundancy in your message.

Question 25

04-33 Your own thoughts are among the biggest competitors for your attention when you are a member of an audience.

Question 26

04-37 Emotion is primarily communicated by unspoken messages.

Question 27

04-31 You can keep your audience from tuning out by making sure your speech has a good balance between new information and supporting material.

Question 28

04-26 As ethical listeners,audience members must

A)communicate their expectations and feedback to the speaker.
B)agree with the speakers main points,even if there is no outside support or evidence.
C)watch and listen,but avoid focusing on verbal or nonverbal feedback.
D)formulate questions based on information that wasn't clearly supported or stated.

Question 29

04-41 A(n)_____ is a conclusion based on partial information or an evaluation that has not been directly observed.

Question 30

04-39 Listening skills develop as you practice listening to speeches,music,and programs with demanding content.

Question 31

04-35 As a listener,you have the ability to process words much faster than you generally need to while the speaker is sharing information.

Question 32

04-27 Evaluating the quality of information,ideas,and arguments presented by a speaker is known as

A)critical listening.
B)critical thinking.
C)fact finding.
D)inference evaluation.

Question 33

04-34 When you prejudge a message,your ability to understand it increases.

Question 34

04-28 As listeners,if we become aware of the methods and techniques speakers use to achieve their goals while speaking,what are we listening for?

A)the symbols that are brought into the speech
B)the rhetorical strategies employed by the speakers
C)the rhetorical criticism used within the presentation
D)the inferences or facts presented during the speech

Question 35

04-23 What type of listening style is characterized by a listener who wants the speaker to get to the point and state what needs to be done?

A)relational-oriented style
B)task-oriented style
C)critical style
D)analytical style

Question 36

04-24 Lafayette is extremely comfortable listening to others express feelings and emotions.Lafayette is a ______ listener.

A)relational-oriented
B)task-oriented
C)critical
D)analytical

Question 37

04-21 In a speech about how Texas became a state,Martina provided three main points and delivered them in a chronological pattern.Two of her classmates,Anna and Donna,were discussing the speech the next day.Anna remembered Martina's three main points while Donna only remembered the story used in the introduction.Who was the better listener,according to the textbook's tips to enhance listening skills?

A)Anna was the better listener because she followed the tip,"Listen for major ideas."
B)Donna was the better listener because she followed the tip,"Be a selfish listener."
C)Anna was the better listener because she followed the tip,"Avoid overreacting emotionally."
D)Donna was the better listener because she followed the tip,"Avoid information overload."

Question 38

04-22 As audience members,if we prefer to listen to complex information that is interspersed with facts and details,we are being _____ listeners.

A)critical
B)relational-oriented
C)analytical
D)task-oriented

Question 39

04-29 If the speech teacher asked the class to "judge or discuss" the speeches given in class,what would the teacher want from the class?

A)The class would be asked to give "criticism" or constructive feedback to the speaker.
B)The class would talk about what they heard in the speeches that day.
C)The class would be asked to give "thumbs up" or "thumbs down."
D)The class would offer rhetorical strategies for future speakers.

Question 40

04-38 Heightened emotions don't affect your understanding of a message.

Question 41

04-42 _____ is the process of drawing a conclusion from evidence within the logical framework of an argument.

Question 42

04-44 _____ are methods and techniques that speakers employ to achieve their speaking goals.

Question 43

04-49 Explain the difference between a fact and an inference and provide an example of each.

Question 44

04-47 List and explain the three suggestions that your text offers to increase your skill in accurately interpreting nonverbal messages.

Question 45

04-46 Discuss the barriers to effective listening by listing the five barriers and what the speaker and listener can do to overcome each barrier.

Question 46

What makes a source credible?

Question 47

04-43 _____ are words,images,and behaviors that create meaning for others.

Question 48

04-45 When giving feedback to others,you should begin and end with ______.

Question 49

04-48 List and describe the four different styles of listening.