Deck 10: Production and Operations Management

Question 1

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
_____ determines the sequence of work throughout the facility and specifies who will perform each aspect of work at what location.

Answer 1

m

Question 2

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
A(n) _____ groups machinery and equipment according to their functions.

Answer 2

a

Question 3

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The _____ is the first step in a company's production plan.

Answer 3

s

Question 4

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
A(n) _____ transforms raw materials into finished products.

Question 5

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The process of determining how well other companies perform business functions or tasks is called _____.

Question 6

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
A complex project might require a(n) _____, which seeks to minimize delays by coordinating all aspects of the production process.

Question 7

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
_____ is a computer-based production planning system that ensures a firm has all the parts and materials it needs to produce its output at the right time and place, and in the right amounts.

Question 8

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The organization whose mission is to develop and promote international standards for business, government, and society to facilitate global trade is _______.

Question 9

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
______ is the function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying inventory.

Question 10

Explain the difference between production and manufacturing.

Question 11

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
A(n) _____ is a programmable machine capable of performing a variety of jobs that require manipulation of materials and tools.

Question 12

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
Firms create _____, or want-satisfying power, by converting raw materials and other inputs into finished goods and services.

Question 13

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The sequence of operations that require the longest time for completion is known as the _____.

Question 14

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
An inventory system that tries to keep inventory on hand to a minimum and seeks to eliminate all sources of waste is called a(n) _____ system.

Question 15

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
_____ is a production system in which computers help workers design products, control machines, and handle materials.

Question 16

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The third component of mass production, _____, involves producing uniform, interchangeable goods and parts.

Question 17

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
______ is a voluntary program administered by the U.S. Green Building Council aimed at promoting sustainable construction processes.

Question 18

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
The logical extension of specialization, mechanization, and standardization led to the development of the _____.

Question 19

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
Many firms maintain _____ systems to continually monitor the amounts and locations of their merchandise.

Question 20

MATCHING
Complete the following using the terms listed.
a.process layout
b.LEED certification
c.Gantt chart
d.PERT chart
e.Inventory control
f.ISO
g.critical path
h.Computer-integrated manufacturing
i.Utility
j.perpetual inventory
k.Materials requirement planning
l.standardization
m.Routing
n.assembly line
o.robot
p.just-in-time
q.benchmarking
r.synthetic production system
s.make, buy, or lease decision
A(n) _____, one of the oldest analytical methods for help with scheduling, tracks projected and actual work progress over time.

Question 21

List the factors involved in the facility location decision.

Question 22

Define continuous production processes and intermittent production processes and provide an example of each.

Question 23

Compare analytic production systems to synthetic production systems and provide an example of each.

Question 24

Provide an example of another college with whom your college might benchmark itself.

Question 25

Describe a flexible manufacturing system.

Question 26

The want-satisfying power of a good or service is called _____.

A) quality
B) ownership
C) worth
D) utility

Question 27

Describe quality control and provide an example.

Question 28

Trucks, personnel, buildings, fuel, goods to be shipped, truck parts, and packaged supplies are examples of:

A) inputs.
B) outputs.
C) conversion.
D) transformation.

Question 29

Describe just-in-time (JIT) inventory systems.

Question 30

_____ is the use of people and machinery to convert materials into finished goods or services.

A) Merchandising
B) Production
C) Distribution
D) Marketing

Question 31

Describe the differences between mass production, flexible production, and customer-driven production.

Question 32

Explain perpetual inventory control systems.

Question 33

Describe the sustainability efforts of firms and provide an example.

Question 34

Provide two examples of uses for robots.

Question 35

Once a company decides what raw materials and component parts to purchase, what factors do production managers use for comparison in choosing the best supplier?

Question 36

Describe the major tasks of production and operations managers.

Question 37

Define physical variables that affect facility locations and provide an example.

Question 38

Describe PERT and how it can be used.

Question 39

Discuss the factors a firm should consider when deciding whether to make, buy, or lease components.

Question 40

Describe the customer-oriented layout and provide an example.

Question 41

What is the task of production and operations management?

A) To determine the most economical routes for transporting the firms' products
B) To manage the use of people and machinery in converting materials and resources into finished goods and services
C) To manage the use of people and other resources in the development of distribution channels and promotional strategies
D) To design systems that will provide managers with information useful for decision making

Question 42

Cadmia Accountants do not standardize their service to customers because each customer has different needs. This is an example of _____ production.

A) intermittent
B) continuous
C) synthetic
D) job-order

Question 43

Grocery stores use scanners not only for faster check-out times, but as a tool to obtain merchandise sales data and create short-term forecasts. This system is known as _____ production.

A) product-focused
B) quality control
C) data marketing
D) customer-driven

Question 44

Which of the following are combined to result in mass production?

A) Mechanization, specialized labor, and robots
B) Standardization, job-order production, and specialized labor
C) Analytic systems, synthetic systems, and continuous processes
D) Mechanization, specialized skills, and standardization

Question 45

A steel company whose blast furnaces never completely shut down except for malfunctions is an example of a(n) _____ production system.

A) intermittent
B) synthetic
C) just-in-time
D) continuous

Question 46

The production manager in a manufacturing company divides employee work into simple components so each employee can concentrate on performing one task. This manager is involved in _____.

A) mechanization
B) specialization
C) quality management
D) standardization

Question 47

A production system that combines a number of raw materials or parts into a finished product is known as a(n) _____ production system.

A) extractive
B) intermittent
C) unified
D) synthetic

Question 48

Which production process describes a manufacturing operation in which long production runs generate finished products over a period of time?

A) Continuous
B) Intermittent
C) Customized
D) Periodic

Question 49

A production system that reduces a raw material to its component parts in order to extract one or more marketable products is a(n) _____ production system.

A) analytic
B) flexible
C) intermittent
D) synthetic

Question 50

Engineers at Ford Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants. These engineers are using _____.

A) flexible manufacturing systems
B) computer-aided manufacturing
C) computer-integrated manufacturing
D) computer-aided design

Question 51

Which of the following statements is NOT true of standardization?

A) Standardization is used as the basis for custom-made machinery.
B) The availability of standardized parts makes possible the replacement of defective and worn-out components.
C) Standardized parts can reduce the cost of repairs.
D) Standardized parts can be produced in quantity and assembled later.

Question 52

When a cabinet maker combines wood, tools, and skill to create finished kitchen cabinets for a new home, the cabinet maker is engaging in _____.

A) distribution
B) time utility
C) process utility
D) production

Question 53

When the editors of Contemporary Business use computers, paper, and human effort to create the new edition of a text, they are engaged in _____.

A) creating time utility
B) creating possession utility
C) production
D) Marketing

Question 54

Which production system is Smith-Kline Beecham using when it combines calcium carbonate, simethicone, corn syrup, and other ingredients to make Tums Plus?

A) Analytic
B) Synthetic
C) Extractive
D) Service

Question 55

Yusted's company uses a computer to control its production process. The computer transmits signals to machines for performing the appropriate steps in the correct order. This is an example of _____.

A) computer-aided design
B) computer-aided manufacturing
C) flexible manufacturing
D) computer-integrated manufacturing

Question 56

Boca Bearing Company produces 30 basic types of ball bearings. Its manufacturing system uses computer-controlled machining centers, robots, and remote-controlled carts to deliver materials. In addition, the system can be modified quickly to produce the different ball bearings. The manufacturing system that is described is a _____ system.

A) flexible manufacturing
B) synthetic manufacturing
C) static manufacturing
D) computer-aided design

Question 57

Which of the following is a disadvantage of mass production?

A) Workers perform specialized tasks.
B) Managers are seldom able to create conditions for high productivity.
C) It is inefficient for producing small batches of different items.
D) It moves the product along a conveyor belt past a number of workstations.

Question 58

The process that enables manufacturers to use computers to analyze the steps a machine must take to produce a product or part is _____.

A) computer-aided manufacturing
B) program evaluation and review technique
C) computer-aided design
D) computer-integrated manufacturing

Question 59

Which of the following statements is FALSE about robots?

A) the use of robots is only beneficial in manufacturing settings.
B) a variety of industries are now using robot technology.
C) robots have freed people from boring, dangerous assignments.
D) robots can move finished goods from one place to another.

Question 60

A(n) _____ is a reprogrammable machine that can repeat the same tasks numerous times without varying its movement.

A) server
B) robot
C) tablet
D) router

Question 61

Banks most likely utilize a _____ layout.

A) product
B) fixed-position
C) process
D) customer-oriented

Question 62

Sakura is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company. What layout would be her company be using?

A) Fixed
B) Process
C) Customer oriented
D) Product

Question 63

Florida Fixtures uses a computer system that controls the entire production function from designing products to handling raw materials. What kind of production system is Florida Fixtures using?

A) Flexible manufacturing system
B) Computer-aided design
C) Computer-integrated manufacturing
D) Computer-aided manufacturing

Question 64

The production facility for a space shuttle would probably be organized according to a _____ layout.

A) fixed-position
B) product
C) process
D) customer-oriented

Question 65

Which of the following would probably be the most important consideration in determining where to locate a mill for Hefferin Paper Company?

A) Labor supply
B) Location of customers
C) Physical characteristics
D) Proximity to raw materials

Question 66

Tamara is the owner of Baker's Dozen, a bakery with all perishable products. What will be her primary consideration regarding location?

A) Proximity to raw materials
B) Proximity to her market
C) Availability of transportation alternatives
D) Proximity to labor supply

Question 67

In selecting a production facility location, labor supply would be most important to which of the following?

A) Steel manufacturer
B) Jewelry manufacturer
C) Paper mill
D) Software developer

Question 68

Which of the following layouts would be appropriate for a manufacturer who needs to produce large numbers of a single product?

A) Product layout
B) Process layout
C) Fixed-position layout
D) Customer-oriented layout

Question 69

Which of the following is not a primary task of production managers?

A) Determining what products to produce
B) Controlling the production process
C) Selecting the most appropriate layout
D) Planning the production process

Question 70

Which type of company would be most interested in locating in an area close to its market?

A) Dry cleaners
B) Pharmaceutical companies
C) Automobile manufacturers
D) Shipbuilding companies

Question 71

Implementing a production plan involves all of the following steps EXCEPT _____.

A) creating a feasible budget
B) controlling inventory
C) selecting the best suppliers for materials
D) deciding whether to make, buy or lease components

Question 72

Hospital rooms are typically set up with a _____ layout.

A) product
B) process
C) fixed-position
D) customer-oriented

Question 73

Grey Water Disposal wants to build a landfill outside Cincinnati. The company must conduct a(n) _____ study, which includes analyzing the effect the landfill might have on the water supply, air conditions, and wildlife.

A) market impact
B) consumer behavior
C) location feasibility
D) environmental impact

Question 74

What is the main reason some companies have set up offshore assembly plants?

A) Available marketing opportunities
B) Nearness to raw materials
C) In search of low wages
D) Inexpensive energy

Question 75

In the context of location factors, computer chip manufacturers, such as Intel, must be primarily concerned with _____.

A) availability to energy
B) proximity to markets
C) community living conditions
D) available water supply

Question 76

A plant where plastic 2-liter bottles are manufactured probably uses a _____ layout.

A) customer-oriented
B) product
C) process
D) fixed-position

Question 77

Juan is a production manager. Which of the following tasks would Juan complete first?

A) Selecting the appropriate layout
B) Determining what products to produce
C) Planning the production process
D) Implementing the production process

Question 78

A firm that produces a variety of nonstandard products in relatively small quantities would probably use a _____ layout.

A) customer-oriented
B) process
C) product
D) fixed-position

Question 79

Which of the following layouts would be appropriate for manufacturers of bulky, heavy, or fragile products?

A) Product layout
B) Customer-oriented layout
C) Fixed-position layout
D) Process layout

Question 80

State and local governments may offer _____ to encourage businesses to locate in their area.

A) proximity to suppliers
B) tax incentives
C) proximity to raw materials
D) physical factors such as energy