Deck 14: Using Technology to Manage Information

Question 1

Personal computers have more storage capacity and are faster today than mainframe computers.

Answer 1

False

Question 2

An especially powerful midrange computer is called a supercomputer.

Answer 2

False

Question 3

A large organization typically assigns responsibility for managing its information systems and related operations to an executive called the chief information officer (CIO).

Answer 3

True

Question 4

Information systems that are designed to provide support for effective decision making are called operational support systems.

Question 5

Information overload is more of a problem today because of improved technology.

Question 6

DVD drives and monitors are examples of computer input devices.

Question 7

Computer hardware consists of machines that range from supercomputers to smartphones. It does NOT includes the input, output, and storage devices needed to support computing machines.

Question 8

The heart of a management information system is the database.

Question 9

Information is the result of processed data.

Question 10

Transaction processing systems and process control systems are examples of operational support systems.

Question 11

The main purpose of management information systems is to help managers make better decisions.

Question 12

Sales figures are an example of information.

Question 13

Decision support systems provide support to people making business decisions.

Question 14

Companies design their databases to meet specific information processing and retrieval needs of its workforce.

Question 15

Executive support systems allow senior managers to access the firm's primary databases.

Question 16

In addition to making and receiving calls and text messages, smartphones allow users to surf the Internet, receive and send email, check their schedules, and open and edit documents.

Question 17

Credit card applications are often evaluated using expert systems.

Question 18

An expert system is a computer program that imitates human thinking.

Question 19

Data alone are of limited value to a company.

Question 20

Technology has advanced so quickly but small businesses do NOT have access to information that can make them competitive in a global arena.

Question 21

Despite improvement in technology in today's environment, specialized hand-held devices for various applications are NOT available to small businesses.

Question 22

A server supports applications and allows networked users to share output devices, software, and databases.

Question 23

Theft of equipment is a type of computer crime.

Question 24

As viruses become more complex, the technology to fight them has lagged behind.

Question 25

A firewall is a computer network that is similar to the Internet but limits access to authorized users.

Question 26

Adobe Acrobat is an example of an application program.

Question 27

An intranet links a company to its suppliers and customers.

Question 28

An intranet is a type of security system for computers that limits data transfers to certain locations.

Question 29

With VoIPs, if your broadband connection goes out, so will your phone service.

Question 30

A familiar example of wide area networks is long-distance telephone service.

Question 31

Hot spots are locations with a wireless router and a high-speed Internet modem.

Question 32

A virtual private network provides secure communication connections between two points on the Internet.

Question 33

Application software controls the basic workings of a computer system.

Question 34

A virus can remain dormant for a period of time on a computer.

Question 35

A firewall scrambles data, making it difficult for unauthorized users to view the data.

Question 36

More than two-thirds of North American households own at least one personal computer.

Question 37

Most wide area networks are clusters of local area networks.

Question 38

Virtual private networks are more expensive to install than wide area networks.

Question 39

An intranet can only link computers running on the same operating system.

Question 40

Sales of notebook computers are now exceeding sales of desktop computers.

Question 41

Hannah is a television executive whose team conducted demographic research for new programs. Hannah will be expected to write a detailed ______ report about the impact of this study and the effect of the network's marketing strategy.

A) database
B) information
C) data
D) groupware

Question 42

Recently, Microsoft outsourced much of its internal information technology services to Infosys Technology to save money and to streamline, simplify, and support its services.

Question 43

Cloud computing allows users to access software and databases via an intranet.

Question 44

The person who directs a firm's management information systems and related computer operations is often called the ______.

A) financial advisor
B) chief information officer
C) executive information manager
D) chief executive officer

Question 45

The most basic precaution to avoid program disaster is routinely backing up software and data-at the organizational level and the individual level.

Question 46

On-site data backup involves storing software and data in a separate physical location or online on the Internet.

Question 47

Raw facts and figures are ______.

A) data
B) information
C) a management information system
D) the basis for business decision making

Question 48

Disaster recovery planning is a critical function of all organizations.

Question 49

The use of computer technology to monitor employees while they are working is another non-ethical issue.

Question 50

One basic form of disaster prevention is routinely backing up software and data.

Question 51

Grid computing is too expensive for small- to medium-sized companies.

Question 52

An ASP makes software more difficult to manage and use.

Question 53

Viruses, worms, Trojan horses, and spyware are collectively referred to as malware.

Question 54

Which of the following statements best describes the purpose of a management information system?

A) Provide management with feedback from sales meetings.
B) Assist the human resources department with research on employee benefit costs.
C) Provide the accounting department with budget information.
D) Provide information on internal operations and external intelligence for use in decision making.

Question 55

On-demand computing is particularly useful for companies that experience seasonal spikes in customer usage of their applications.

Question 56

Disaster recovery planning involves deciding how to prevent system failures and continue operations if computer systems fail.

Question 57

In recent times, several companies-and nations-integrate high-tech and low-tech solutions to manage the flow of information. Which of the following has NOT been totally replaced?

A) wireless communication
B) phone conversation
C) email
D) videoconferencing

Question 58

Grid computing combines multiple small computers to create a virtual mainframe.

Question 59

Unlike viruses, worms don't need host programs to damage computer systems.

Question 60

Which of the following is considered information rather than data?

A) projected population growth in a target market
B) a measure of the effectiveness of a promotional strategy
C) income distribution in a target market
D) product sales in various categories

Question 61

All of the following devices are computer hardware EXCEPT a ______.

A) fax machine
B) monitor
C) mouse
D) printer driver

Question 62

A program that performs specific tasks that the user wants to carry out is called ______.

A) software
B) the operating system
C) a management information system
D) application software

Question 63

The largest type of computer system with the most extensive storage capacity and the fastest processing speeds is a ______.

A) midrange system
B) mainframe computer
C) hand-held device
D) personal computer

Question 64

A database can best be described as ______.

A) a centralized integrated collection of the organization's data resources
B) a loose collection of ideas
C) data that has been converted into information
D) data gathered at random from a variety of sources

Question 65

Megan, a chief executive officer, reviews the internal performance of her company's stock, as well as market trends for the industry. To access this information, Megan uses a(n) ______.

A) executive support system
B) expert system
C) enterprise planning resource
D) decision support system

Question 66

Angelo purchases a new game for his computer. He will load the program onto the computer's hard drive. Angelo is buying ______.

A) application software
B) an operating system
C) a warranty
D) an output device

Question 67

An expert system would most likely be used to ______.

A) retrieve sales data
B) determine the status of a customer's order
C) determine the optimal layout of a plant
D) access relevant data from the company's database

Question 68

Which of the following is a storage device?

A) flash memory card
B) modem
C) monitor
D) scanner

Question 69

Sean is a salesperson and is visiting one of his largest clients. Before the visit, he reviewed the client's past purchases. Sean used the firm's ______ system.

A) expert
B) enterprise resource planning
C) executive information
D) decision support

Question 70

Today, ______ make information access and information transmission work very smoothly.

A) specialized networks
B) gathering of data
C) implementation of information systems
D) training of employees on information systems

Question 71

An information system that provides relevant data to help businesspeople choose the appropriate course of action is called a(n) ______.

A) decision support system
B) expert system
C) executive information system
D) database

Question 72

A computer program that imitates human thinking is a(n) ______.

A) information interface
B) decision support system
C) enterprise resource planning system
D) expert system

Question 73

On Realtor.com, homebuyers enter information regarding their preferred home location, price, and features. Using an ______, the website will automatically display real estate properties that match the homebuyer's criteria.

A) executive information system
B) encryption
C) application service provider
D) expert system

Question 74

Which of the following is a computer program that imitates human thinking by applying human knowledge in a specific subject area to solve a problem?

A) process control systems
B) management information systems
C) transaction processing systems
D) expert systems

Question 75

______ software controls the basic workings of the computer system.

A) Expert
B) Executive information system
C) Database
D) Operating

Question 76

Which of the following reasons is NOT a reason for the increasing popularity of notebook computers?

A) more durable designs
B) improved displays
C) faster processing speeds
D) higher prices

Question 77

Which of the following is the most recent development in notebook computers?

A) netbook
B) minicomputer
C) tablet PC
D) PDA

Question 78

Hans works in the mortgage loan department of a bank. He enters information on credit applications into the bank's computer system. The system has a program that evaluates the loan application and gives it a score. Hans is using a(n) ______.

A) information interface
B) expert system
C) enterprise resource planning system
D) decision support system

Question 79

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

A) expert system
B) enterprise resource planning system
C) executive support system
D) application service provider

Question 80

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

A) decision support system
B) executive support system
C) operational support system
D) expert systems