Deck 7: Listening and Responding

Question 1

Which of the following is NOT a research documented gender difference in listening behavior?

A) Women are more accommodating and focused on the speaker.
B) Men focus on facts and handle distractions better.
C) Women can listen for longer periods of time.
D) Men interrupt more than women.

Answer 1

C

Question 2

Close relationships include rapport, empathy, and authenticity, all of which are built by active listening.

Answer 2

True

Question 3

A public speaking teacher who places strong emphasis on organization and perfect grammar may have which of the following listening styles?

A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented

Answer 3

A

Question 4

Understanding is the stage of listening in which the listener interprets messages associated with sounds.

Question 5

Which of the following abilities is NOT a part of the "Big Five" of listening competency?

A) read nonverbal cues
B) respond appropriately
C) remember relevant details
D) offer helpful guidance

Question 6

Which listening barrier may impede their conversation?

A) preoccupation
B) defensive listening
C) conflicting objectives
D) emotional listening

Question 7

Which of the following is NOT one of the four stages of listening?

A) sensing
B) hearing
C) evaluating
D) responding

Question 8

A listening style is the way that people prefer to take in oral information.

Question 9

Their disappointment is an example of what part of the four stages of listening?

A) sensing
B) understanding
C) evaluating
D) responding

Question 10

Which of the following is NOT an important social filter for listening?

A) social status
B) physical appearance
C) vocal cues
D) intelligence

Question 11

Lisa probably has which of the following listening styles?

A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented

Question 12

All of the following are results of good listening EXCEPT

A) improved health.
B) strong professional relationships.
C) more satisfying personal relationships.
D) more enjoyment of your life.

Question 13

Which of the following listening styles requires the most attuned critical listening skills?

A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented

Question 14

Which listening barrier may impede their conversation?

A) preoccupation
B) defensive listening
C) conflicting objectives
D) emotional listening

Question 15

Supportive listening can be developed by eliminating distractions, such as cell phones, music, or television, in an interpersonal interaction.

Question 16

Sensing is the stage of listening that most people refer to as

A) hearing.
B) perceiving.
C) feeling.
D) all of the above.

Question 17

Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages.

Question 18

Improving your listening skills includes which of the following?

A) spending more time listening
B) identifying poor habits
C) knowing your agenda in communication interactions
D) all of the above

Question 19

The primary communication activity for college students is _____.

A) listening
B) speaking
C) writing
D) reading

Question 20

This is an example of which of the following listening styles?

A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented

Question 21

Describe the ways that you can improve your listening skills and provide an example of each.

Question 22

A research study found that people with _____-pitched voices were perceived to be more outgoing and open, but less conscientious and emotionally stable.

Question 23

Scholars agree that women are better listeners than men.

Question 24

____________ receive greater socialization for empathic listening.

Question 25

A _____-oriented listener does not like to go over complex details but prefer ideas presented in a bullet point fashion.

Question 26

What are two ethical issues involved with listening? Give examples of both.

Question 27

Effective listening with teenagers involves asking as many questions as possible to validate their identity.

Question 28

Preconceived ideas about issues lead to strong emotions and contribute to better listening.

Question 29

Effective listening universally involves maintaining eye contact.

Question 30

Listening skills may diminish for _____ people.

Question 31

Compare and contrast two of the listening styles and provide an example of a context in which these styles would be used appropriately.

Question 32

Time-oriented listening styles prefer lengthy speeches.

Question 33

In _____ contexts, we focus more on content and action listening, whereas in social contexts, we focus more on people and relationship affirmation.