Deck 10: Small Group Communication

Question 1

Empowering group members to work independently from the leader by encouraging group cohesion is the goal of a _____ leader.

A) transformational
B) servant
C) authoritarian
D) charismatic

Answer 1

A

Question 2

Ryder's role is _____.

A) procedural technician
B) recorder
C) energizer
D) initiator-contributor

Answer 2

A

Question 3

_____ describe the shared expectations group members have regarding each individual's communication behavior in the group.

A) Group roles
B) Group styles
C) Task roles
D) Task management

Answer 3

A

Question 4

Secondary groups meet to _____.

A) socialize
B) solve problems
C) offer a sense of belonging to members
D) all of the above

Question 5

Barbara is experiencing

A) groupthink.
B) grouphate.
C) primary grouping.
D) none of the above.

Question 6

Once the group agrees that a comprehensive strategic plan should be submitted by the end of the month, James comments, "I'm pretty busy, but I ran a marathon last week, so if I can run 26.2 miles in 4 hours, mind you), what's another few hours to my plate for the next few weeks? Mind over matter, people!" Which individual role is James practicing?

A) aggressor
B) recognition seeker
C) joker
D) help seeker

Question 7

Which of the following is NOT a strategy to avoid groupthink?

A) follow an established discussion procedure
B) make sure there is adequate time for discussion
C) set one person as the final decider
D) be aware of group think as a group

Question 8

Which of the following is NOT a component of small group communication?

A) They include a small number of people.
B) They share common goals.
C) They are generally unconnected.
D) They coordinate their behavior.

Question 9

Which of the following is a component of shared leadership within functional theory?

A) All members are equal partners.
B) All share a common purpose or goal.
C) All work together in complex, real-world situations.
D) All of the above are components of shared leadership.

Question 10

Once James and Chloe finish their discussion of loss, Karen pipes up and says, "Now that we know where our needs are, I think our goal should be to submit a comprehensive strategic plan by the end of the month." What type of relational role is Karen filling?

A) encourager
B) gatekeeper
C) standard setter
D) expediter

Question 11

Overall, culturally diverse groups have the capacity to be

A) more creative.
B) more effective.
C) less effective.
D) more relationally satisfied.
E) all of the above.

Question 12

They are in _____ stage of the problem-solving agenda.

A) step 1: Define and delineate the problem
B) step 2: Analyze the problem
C) step 3: Identify alternative solutions
D) step 4: Evaluate proposed solutions
E) step 5: Choose the best solution

Question 13

_____ theory suggests that leaders can acquire communication skills and leadership behaviors over time.

A) Trait
B) Functional
C) Style
D) Transformational leadership

Question 14

I think we should begin by looking at last quarter's reports." James is taking on which group role?

A) task
B) relational
C) individual
D) social

Question 15

What specific task role is he taking on here?

A) opinion seeker
B) coordinator
C) orienter
D) information seeker

Question 16

Chloe agrees with Karen, stating, "I think that's a great idea." What type of relational role is Chloe filling?

A) encourager
B) follower
C) gatekeeper
D) standard setter

Question 17

Vijay is exemplifying _____ leadership theory.

A) transformational
B) servant
C) functional
D) all of the above

Question 18

_____ theory suggests that leaders are born with natural communication skills, personality characteristics, and physical characteristics that enable them to be better leaders.

A) Trait
B) Functional
C) Style
D) None of the above

Question 19

Which of the following communication processes leads to task effectiveness and member satisfaction in small groups?

A) equal participation
B) a consensus decision-making style
C) a cooperative conflict style
D) a respectful communication style
E) all of the above

Question 20

Which of the following is NOT a disadvantage to working in groups?

A) Group work can be time-consuming.
B) Groups can silence divergent opinions.
C) Group members rarely pull equal weight.
D) Groups can become too close and become distracted.

Question 21

In the _____ phase of decision-making, the group has worked through primary and secondary tensions, and expresses a cooperative attitude.

Question 22

A major disadvantage to small groups is that they stifle creativity.

Question 23

The sequence of task and relational communication in a group is more important than the proportion of task to relational communication.

Question 24

Effective group members should only fill roles that are of interest to them and compatible with their strengths.

Question 25

Small group communication has two primary dimensions: _____ and relational communication.

Question 26

Leadership seeks change, while management seeks order and stability.

Question 27

Small group communication is communication among a small number of people who share a common goal, who feel connected to each other, and who coordinate their behavior.

Question 28

According to style theory, an) _____ leader takes charge and has a high level of intellect and expertise.

Question 29

What are the three ethical relational guidelines to working in a small group? Provide an example for each as you consider upcoming group work.

Question 30

Present a scenario of ineffective communication in this context and give three ways that you could adjust the scenario to be more effective.

Question 31

Primary tension is uncertainty during the conflict phase in a decision-making process.

Question 32

Students who work in small groups perform at higher intellectual levels.

Question 33

_____ is an influence relationship among leaders and followers who intend changes and outcomes that reflect their shared purposes.

Question 34

Groupthink occurs when all members of the group are thinking freely, independently, and creatively.

Question 35

She possesses legitimate power.

Question 36

Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.

Question 37

Generally speaking, smaller groups of _____ people are more open and accurate than larger groups of six or more.

Question 38

Leaders are born, not made; they are naturally good communicators.

Question 39

_____ groups are groups that provide us with a sense of belonging and affection.

Question 40

_____ communication is communication that is purpose-driven.

Question 41

Did you do these in your last group? Was your group effective or ineffective as a result? What group role did you take? Would you change it? How?