Deck 14: Communication and New Technologies

Question 1

Which of the following is NOT a concern about new media for organizations?

A) giving access to social media during work hours
B) losing control of their image
C) what should be handled over CMC versus FtF
D) employees becoming too close

Answer 1

D

Question 2

_____ theory suggests that CMC has a lesser information-carrying capacity when compared to FtF communication because it removes most nonverbal cues.

A) Media richness
B) Uncertainty reduction
C) Social presence theory
D) Multiphrenic

Answer 2

A

Question 3

The terms "new media" and "computer-mediated" communication are often used interchangeably.

Answer 3

True

Question 4

Which of the following is NOT a level of technocapital?

A) mental access
B) material access
C) skills access
D) usage access
E) personal access

Question 5

Which of the following is the most important impact of new media?

A) connecting with others
B) searching for and exchanging information
C) entertainment
D) financial transactions

Question 6

Using CMC, you can increase your _____ because you are able to increase the number of potential partners using CMC when compared to FtF.

A) field of availables
B) range of acquaintances
C) array of friends
D) choice of partners

Question 7

Asynchronicity occurs when new media messages are sent and received at different times.

Question 8

_____ theory suggests that CMC offers a diminished sense of psychological closeness or immediacy because it removes most nonverbal cues.

A) Media richness
B) Uncertainty reduction
C) Social presence
D) Multiphrenic

Question 9

The digital divide exists along which of the following factors?

A) socioeconomic status
B) age
C) race/ethnicity
D) geographic location
E) all of the above

Question 10

FtF and telephone communication is synchronous.

Question 11

According to media richness theory, email is "leaner" than communicating using a webcam.

Question 12

_____ theory argues that the more people are socially connected to each other, the more intensely they are likely to communicate using media.

A) Social presence theory
B) Media richness
C) Social network theory
D) Identity management theory

Question 13

Donna is short on _____ because she lacks certain bodies of cultural knowledge and cultural competencies.

A) technocapital
B) socio-capital
C) ethno-capital
D) cultural capital

Question 14

According to social presence theory, which of the following media would make Jonathan and Judy's long-distance relationship closer?

A) talking on the phone
B) emailing
C) texting
D) video chatting e.g., Skype)

Question 15

Which of the following is typically the "richest" medium?

A) the traditional telephone
B) video chat
C) email
D) text messaging

Question 16

Employers were most likely to disqualify a potential employee because of which of the following information found on a social networking site?

A) candidate posts about drinking or using drugs
B) candidate has an inappropriate screen name
C) candidate lied about qualifications
D) candidate posted sexually provocative images or information

Question 17

Misrepresenting yourself online is called

A) spamming.
B) spoofing.
C) hoaxing.
D) swindling.

Question 18

The fact that new media usually lacks the other person's gestures, facial expressions, and sighs is indicative of _____.

A) asynchronicity
B) filtering
C) nonverbal deficits
D) none of the above

Question 19

The fact that CMC allows low-level employees to have greater access to higher-level employees is called

A) synchronicity.
B) status leveling.
C) monitoring.
D) filtering.

Question 20

Which of the following is a type of information disclosed on social networking sites?

A) name and email address
B) details that could be used to locate
C) photos that may lead to social ostracism
D) all of the above

Question 21

Having access to technological skills and resources is referred to as _____.

Question 22

Write out, in paragraph form, five ways to break new media etiquette, and then correct them with a more positive interaction in a second paragraph.

Question 23

What can college students do to bridge the digital divide? Provide two ideas and explain how they are or are not ethical response.

Question 24

The fastest growing group of Internet users is older people 70+).

Question 25

Emails from foreign princes asking for wired funds are attempts at accessing consumer banking, an act called _____.

Question 26

FtF communication increases your field of availables when compared to CMC.

Question 27

The idea of diffusion of innovations suggests that people must see technology as useful and compatible with their everyday lives.

Question 28

Some studies indicate that 25-30 percent of minors are involved in _____, an online "bad behavior."

Question 29

Email communication is considered _____ because messages are not sent and received at the same time.

Question 30

Married couples use a smaller variety of media compared to dating couples.

Question 31

Women are more likely to use social networking sites and play online video games than men.

Question 32

Projecting a false identity, also called _____, is possible with CMC.

Question 33

What are the advantages and disadvantages of each approach?

Question 34

Asynchronicity is unhelpful and hinders effective communication.