Deck 2: The Changing Workplace

Question 1

A labor union's purpose does not include:

A) The use of united action.
B) Securing better wages.
C) Securing better working conditions.
D) The use of receptive bargaining.

Answer 1

D

Question 2

Black union workers average about more income than black nonunion workers.

A) 75%
B) 50%
C) 25%
D) 10%

Answer 2

B

Question 3

The National Women's Trade Union League adopted all of the following as goals for the organization in 1907 except:

A) Equal pay for equal work
B) Full citizenship for women
C) An eight-hour workday
D) Overtime pay

Answer 3

D

Question 4

According to a survey of labor leaders around the country, which of the following is not a factor that affects the health of the American Labor Movement?

A) Wages
B) Benefits
C) Career advancement
D) Working conditions

Question 5

The "Principles of Scientific Management" did not include:

A) Fractionalization of work.
B) "One Best Way" theory.
C) Dividing the workplace.
D) Separating the managers from the workers.

Question 6

Which of the following would likely not discourage unionization?

A) Decreasing employee communications
B) Instituting valid performance reviews
C) Establishing fair grievance procedures
D) Promoting potential union leaders to management

Question 7

The union formed and organized by southern African Americans in 1870 was called the:

A) National Colored Labor Union NCLU).
B) Maryland Freedom Union MFU).
C) Industrial Union.
D) Mississippi Freedom Labor Union.

Question 8

The Teamwork for Employees and Managers TEAM) Act:

A) Allowed an employer to establish any organization in which employees participate to address matters of mutual interest.
B) Was adopted by NUMMI.
C) Transformed companies into financial holding companies to show a profit.
D) Encouraged the Coalition of Labor Union.

Question 9

The major factor cited by workers as their reason for organizing a union is:

A) Long hours.
B) Lack of a pension plan.
C) Management's unfair attitude.
D) Desire for a four-day week.

Question 10

As an) __________, a football player can sign with the highest bidder or whomever he chooses.

A) Professional
B) Convenience
C) Free-agent
D) Employee

Question 11

Which of the occupations below showed an increase in union organizing in Los Angeles County and Cleveland, Ohio?

A) Medical secretaries
B) Personal and home care aides
C) Human services workers
D) Doctors and nurses

Question 12

The Agricultural revolution refers to all of the improvements listed below except:

A) Rotation of crops to keep soil fertile.
B) New breeding techniques of animal stock.
C) Expansion of farmland.
D) Draining of swamplands.

Question 13

Although the % began to fall, the number of union members continued to grow from 17 million in 1954 to a peak of ____ million in 1978.

A) 15.7
B) 33.4
C) 18.7
D) 20.2

Question 14

Which of the following is not a reason why union membership has not grown as a percentage of the labor force?

A) Heavily unionized industries have experienced slow growth or even decline in their number of employees.
B) Laws requiring minimum wage, overtime pay, worker's compensation, etc. have lessened the need for unions.
C) Unions have not courted younger workers, women, and minorities.
D) Unions have generally successfully organized service industries.

Question 15

Which technique below did the new Japanese management not use to reform the NUMMI plant?

A) Entered into a letter of intent with UAW to ensure cooperation.
B) Sent production workers to Japan for training.
C) Created a labor-management committee to bypass collective bargaining process.
D) Limited job classifications to four-one unskilled and three skilled.

Question 16

In 1907, the first convention of the Women's Trade Union League adopted an) _____ - point platform.

A) Eight
B) Six
C) Five
D) Three

Question 17

What kind of services do worker associations not offer?

A) Group-rate health insurance
B) Collective bargaining
C) Legal consultation
D) Help with OSHA laws

Question 18

Factors that have contributed to the decline of union membership include all of the following except:

A) The move of manufacturing companies to less unionized states.
B) The narrowing of the union and nonunion wage gap.
C) Increase in nonunion electronics production facilities.
D) Intimidation by managers.

Question 19

The national American Federation of Labor AFL) supported the admission of women and African Americans as full voting members of the union as early as _____.

A) 1980
B) 1964
C) 1945
D) 1926

Question 20

To most effectively increase its percentage of the labor force in the 1990s, the union movement should increase its appeal to _____.

A) Teens
B) Hispanics
C) Management
D) Women

Question 21

The Japanese used automation to reduce labor costs and to under price American products in the global marketplace.

Question 22

Civil Rights leaders in the 1960s organized the _________ and conducted the first successful boycott by African-American workers.

A) AFL
B) Maryland Freedom Union
C) Tennessee Authority
D) AFSCME

Question 23

Employers have turned to project teams in the workplace for all of these reasons except:

A) The need for better labor-management relations.
B) Employees are more capable of contributing to the workplace than before.
C) Project teams have proved successful in the past.
D) Need to improve timeliness.

Question 24

To promote women's participation in unions, the CLUW was formed in _____.

A) 1938
B) 1956
C) 1963
D) 1974

Question 25

Unions have always stood shoulder-to-shoulder with women, African-Americans, and immigrants in advancing their causes.

Question 26

Working in teams cause enhanced productivity in all these areas except _____.

A) Containment
B) Decision-making
C) Problem-solving
D) Creativity

Question 27

Self-managed teams differ from other workplace teams in that they do all of the following except:

A) Establish a permanent group of employees on a work team.
B) Perform all tasks of one general area.
C) Provide their own supervision.
D) Develop and introduce new products.

Question 28

In 2004, which of the following stores became unionized in Quebec, Canada?

A) Giant
B) Macy's
C) Target
D) Wal-Mart

Question 29

Henry Ford and Frederick Taylor can be credited with creating the work principles still largely used in U.S. workplaces.

Question 30

Problem-solvers, problem-identifiers, and strategic brokers are part of a self-managed work team.

Question 31

In recent years, the North American hotel and lodging industry has become a target for union organizing.

Question 32

The following principles: fractionalization of work; "One best way" theory; dividing the workforce; and protecting the process from the worker, all originated from which one of the following?
a. Principles of the Professional Workplace
b. Principles of Unifie
c. d Teams
d. Principles of Union Density
e. Principles of Scientific Management
d; Moderate)

Question 33

In 2007, the ___________ unions created growth plans that focus on new organizational efforts.

A) AFL-CIO
B) UNITE
C) CTW
D) PACE

Question 34

QWL programs may alter future labor-management relations by:

A) Using joint labor-management committees to resolve disputes.
B) Giving workers greater input in shop floor decision-making and problem solving.
C) Having less employee participation in job-related problem handling.
D) Having stricter rules for efficiency.

Question 35

Which of the following is generally true of quality circles?

A) Members meet voluntarily.
B) Members receive a percentage of any resulting savings.
C) At least twice daily meetings are needed.
D) They were first used in Germany.

Question 36

The historic "Saturn Agreement" between GM and the UAW provided all of the following except:

A) Exclusive representation rights for the UAW.
B) A no-strike clause.
C) UAW advisory boards.
D) Management right to subcontract to nonunion suppliers.

Question 37

The union density payroll membership percentage rate declined from 35% to under _____% from 1955 to 1960.

A) 25
B) 15
C) 10
D) 30

Question 38

In 2007, Honda Motor Company announced that its new plant in Greensburg, IN, would only accept applicants from _____ of the states' 92 counties.

A) 10
B) 15
C) 18
D) 20

Question 39

Union leaders in the future may seek to negotiate the use of quality circles because:

A) They tend to replace their authority.
B) Management has been slow in using them.
C) Employees do not share in their cost savings.
D) Management forces them on employees without approval as to their operation.

Question 40

Issues) that have arisen under the Civil Rights religion discrimination law include which of the following?

A) No-strike clause
B) Dress policies
C) Advisory Boards
D) KOLC

Question 41

Work teams that have the authority to make decisions and act without employer approval are illegal under the NLRA.

Question 42

The Teamwork for Employee and Managers TEAM) Act, passed by Congress in 1996, will ensure that workplaces are allowed to use teamwork principles.

Question 43

In 2005, a merger between the U.S. Steelworkers and the Paper, Allied - Industrial Chemical and Energy Workers International formed a union called IAWAW.

Question 44

Union members generally view national unions as large and powerful.

Question 45

Between 2001 and 2005 and under the leadership of President George W. Bush, the total union membership declined by over 5%.

Question 46

PACE is a new international federation of unions largely dedicated to reversing the loss of market share and number of union members.

Question 47

Unions' response to work teams has been almost universally positive.

Question 48

The 1981 Lou Harris poll found that a majority of Americans believes unions contribute significantly less than they once did to the growth and efficiency of business.

Question 49

Quality circles are "people using."

Question 50

The Service Employees International Union SEIU) grew by over 175,000 new members in one year.

Question 51

When asked, union leaders were eager to participate with management in deciding issues such as financial policies, product pricing, and product manufacturing.

Question 52

The key for growth in union membership in the 2000s is their ability to organize high growth occupations where they have generally been unsuccessful.

Question 53

American owners of capital generally can benefit from the use of illegal alien labor.

Question 54

QWL programs generally operate within labor agreement grievance handling procedures.

Question 55

Most union members believe that their unions have improved their wages and increased their job security.

Question 56

The Maryland Freedom Union incurred the displeasure of the AFL-CIO after a successful organizing campaign.

Question 57

Self-directed teams result in a flat organizational structure.

Question 58

By 2001, the number of U.S. manufacturing jobs hit a 53-year low after losing 2.8 million jobs from 2001 - 2004.

Question 59

In the United Kingdom, the union density percentage rate decreased by 5% from 1970 to 1985.

Question 60

Some AFL-CIO affiliate unions still have a "whites only" clause in their bylaws.

Question 61

Globalization is characterized by decreased mobility in goods due to reduced transportation, in investment by relocating production sites in foreign countries, and in information due to digitization.

Question 62

The wage premium for private sector union members over nonunion workers has declined from 40% in 1983 to 28% in 1996.

Question 63

About 59% of national unions use technology to track organizing efforts.

Question 64

Years ago, unions opposed the intervention of information technology due to the threat of job security.

Question 65

About 98% of national unions use web sites to provide information to members and the public.