Deck 7: Outlook: Managing Email Messages With Outlook

Question 1

As shown in the accompanying figure,the Navigation bar contains ____ buttons.

A) one
B) two
C) three
D) four

Answer 1

D

Question 2

When you have an email account,you also have an email ____.

A) message
B) profile
C) record
D) address

Answer 2

D

Question 3

The first time you start Outlook on a home computer,the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

A) Auto Account Setup
B) Quick Steps
C) domain name
D) Navigation Bar

Answer 3

A

Question 4

As shown in the accompanying figure,the ____ contains the message list.

A) mail folder pane
B) Navigation Pane
C) message pane
D) Reading Pane

Question 5

Microsoft Outlook uses a special file format called a ____ to save your email files,calendar entries,and contacts.

A) Sensitivity level
B) mailbox
C) data file
D) personal storage table

Question 6

As shown in the accompanying figure,the ____ accesses information that the Outlook Social Connector displays from social networks.

A) People Pane
B) Navigation Pane
C) message pane
D) Reading Pane

Question 7

As shown in the accompanying figure,the ____ contains the Inbox.

A) ribbon
B) title bar
C) Navigation Pane
D) File tab

Question 8

A message's ____ advises the recipient on how to treat the contents of the message.

A) Sensitivity level
B) Internet Service Provider
C) Personal Folders File
D) Information Wizard

Question 9

A message selected in the message list will display in the ____,as shown in the accompanying figure.

A) Mail folder pane
B) Inbox
C) Reading Pane
D) title bar

Question 10

The ____ is the part of an email address that identifies a specific user.

A) user name
B) icon
C) profile
D) domain

Question 11

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A) message header
B) profile
C) message area
D) domain

Question 12

As shown in the accompanying figure,the ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) title bar
B) ribbon
C) InfoBar
D) Reading Pane

Question 13

Tap or click the Options tab in the Backstage view to display the ____ dialog box.

A) Mail Options
B) Outlook Options
C) Navigation Options
D) File Options

Question 14

An email ____ is an app that allows you to compose,send,receive,store,and delete email messages.

A) address
B) client
C) account
D) service provider

Question 15

Clicking the FILE tab,as shown in the accompanying figure,will open ____.

A) the mail folder pane
B) Backstage view
C) the message pane
D) the ribbon

Question 16

An email account is an electronic mailbox you receive from an ____.

A) ISP
B) email service provider
C) email client
D) email address

Question 17

Email is the transmission of messages and files between computers or smart devices over a(n)____.

A) STMP
B) network
C) ISP
D) Web app

Question 18

____ could set up an email account for you.

A) Your employer
B) A slide transition
C) A Smart Guide
D) Windows Explorer

Question 19

The ____ is where you type an email message.

A) message header
B) greeting line
C) message area
D) subject line

Question 20

The last part of an email address is the ____ name.

A) user
B) profile
C) program
D) domain

Question 21

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

A) red
B) green
C) blue
D) purple

Question 22

The default importance level for all new messages is ____ importance.

A) low
B) high
C) normal
D) urgent

Question 23

A ____ is information presented on a physical medium,such as paper.

A) reading copy
B) hard copy
C) message list
D) hyperlink copy

Question 24

A ____ wavy underline indicates the text may contain a contextual spelling error such as the misuse of homophones.

A) red
B) green
C) blue
D) purple

Question 25

The ____ lists the contents of a folder.

A) message list
B) Navigation Pane
C) Reading Pane
D) message pane

Question 26

Many outgoing email servers use ____ as a set of rules for communicating with other computers.

A) HTML
B) ISP
C) POP
D) SMTP

Question 27

A ____ is a device that forwards data on a network.

A) router
B) server
C) format
D) protocol

Question 28

The ____ folder is the default location for all saved messages.

A) Drafts
B) Documents
C) Messages
D) Downloads

Question 29

A ____ identifies the sender of an email message and may contain additional information,such as a job title and phone number(s).

A) signature line
B) greeting line
C) subject line
D) closing line

Question 30

The ____ states the reason for an email message.

A) signature line
B) greeting line
C) subject line
D) closing line

Question 31

____ is a communications protocol for incoming email.

A) ISP
B) HTML
C) SMTP
D) POP

Question 32

The computer at your email service provider that handles outgoing email messages is called the ____.

A) Internet service provider
B) email service provider
C) outgoing service provider
D) outgoing email server

Question 33

A(n)____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) Navigation Bar
B) InfoBar
C) Attachment Preview
D) subject line

Question 34

A(n)____ folder is the location where you want to move or copy a file.

A) end
B) destination
C) target
D) personal

Question 35

One way to organize your Outlook items is to create ____.

A) attachments
B) profiles
C) folders
D) protocols

Question 36

A ____ wavy underline indicates the text may be incorrect grammatically.

A) red
B) green
C) blue
D) purple

Question 37

____ is the default format for a new email message.

A) Plain Text
B) STMP
C) Rich Text
D) HTML

Question 38

The list of messages displayed in the message pane is called the ____.

A) reading list
B) message list
C) subject list
D) subject line

Question 39

Some incoming email servers use the ____ communications protocol.

A) POP3
B) DNS
C) ISP
D) SMTP

Question 40

A ____ folder is the location of a document to be moved or copied.

A) source
B) start
C) target
D) personal

Question 41

Outlook messages can use the ____.

A) JPEG format
B) HTML format
C) Plain Text format
D) Rich Text Format

Question 42

Once Outlook's Navigation Bar settings are configured,it is not possible to change them.

Question 43

A personal storage table saves your email files,calendar entries,and contacts.

Question 44

The message area consists of ____.

A) a greeting line or salutation
B) the message text
C) the subject line
D) a signature line(s)

Question 45

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

Question 46

Junk emails are low-importance emails sent by friends.

Question 47

An email's message header contains ____.

A) the email address of the recipient(s)
B) the subject line
C) the message area
D) a signature line

Question 48

A printed copy of an email should not be counted on as a backup.

Question 49

As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

Question 50

Outlook creates email accounts for its users.

Question 51

A hyperlink is a ____ in an email message or webpage that,when clicked,directs you to another document or Web site.

A) word
B) phrase
C) symbol
D) picture

Question 52

An email message is typically organized into three areas.

Question 53

As shown the accompanying figure,you can set Outlook's default language by selecting the name of the language and then tapping or clicking the Set as Default button.

Question 54

To help protect your computer,Outlook does not allow you to received files as attachments if they are a certain file type.

Question 55

Outlook configures language settings to match your personal storage table.

Question 56

You can use a ____ at the end of the greeting line.

A) comma
B) semicolon
C) colon
D) period

Question 57

To preview an attached file created in an Office 2013 application,you do not need to have that application installed on your computer.

Question 58

When a message is forwarded,the original message text is included in the message window.

Question 59

As shown in the accompanying figure,you can tap or click Edit in the Outlook Options dialog box to display the Language options.

Question 60

Email is a convenient way to send information to multiple people simultaneously.

Question 61

The Reading Pane displays the content of a message without requiring you to open the message._________________________

Question 62

Quick Steps allows you to customize email actions that you use most often.

Question 63

Email is short for ____________________ mail.

Question 64

The message pane displays the list of files into which messages are organized._________________________

Question 65

Outlook flags only words that are misspelled.

Question 66

A(n)____________________ client is an app that allows you to compose,send,receive,store,and delete email messages.

Question 67

An email address is divided into two parts: a user name and a domain name._________________________

Question 68

Many email users prefer to reply to a message without including the original email address along with their response.

Question 69

A(n)____________________ is an organization that provides servers for routing and storing email messages.

Question 70

When you reply to a message,you send the message to someone other than the person who sent the message.

Question 71

A word flagged by Outlook using a wavy underline is a misspelled word.

Question 72

Outlook offers three message formats: HTML,Plain Text,and Rich Text.

Question 73

A message sent with high importance displays a red dot in the message header.

Question 74

HTML-formatted messages cannot contain viruses.

Question 75

An email address contains an exclamation point to separate the user name from the domain name._________________________

Question 76

You should receive permission from the sender before forwarding a message.

Question 77

RTF supports fewer formats than HTML or Plain Text,as well as hyperlinks._________________________

Question 78

A(n)____________________ account is an electronic mailbox that you receive from an email service provider.

Question 79

You typically attach a file to an email message to provide additional information to a recipient.

Question 80

The first part of an email address contains a(n)____________________.