Deck 6: Nonverbal Messages

Question 1

When you smile while telling a humorous story you are using nonverbal communication to ___________ your verbal message.

A) accent
B) complement
C) control
D) substitute

Answer 1

B

Question 2

Jocilyn stood 6 inches away from Mary's face when she told her how angry she was. Jocilyn invaded Mary's __________ space.

A) intimate
B) public
C) personal
D) social

Answer 2

A

Question 3

Which of the following is an example of a regulator?

A) the "peace sign"
B) pointing to show where your car is
C) raising a hand to speak in class
D) playing with a pen when anxious

Answer 3

C

Question 4

_____________________ are substitutes for words.

A) Emblems
B) Kinesics
C) Olfactics
D) Chronemics

Question 5

Kelsey is planning for her retirement and is goal-oriented. This is evidence of (a)

A) future time orientation
B) present time orientation.
C) polychronism.
D) monochronism.

Question 6

When you lean forward to ask a question you are using nonverbal communication to _________ the verbal message.

A) complement
B) contradict
C) accent
D) control

Question 7

Covering up your own joy in the presence of a friend who didn't receive such good news is called

A) facial reduction.
B) deintensifying.
C) neutralizing.
D) masking.

Question 8

Jose notices that two people are arguing near him so he looks away from them. This is an example of

A) eye avoidance.
B) the facial feedback hypothesis.
C) disconfirmation.
D) civil inattention.

Question 9

Which of the following is FALSE?

A) Facial movements alone seem to communicate the degree of pleasantness, agreement, and sympathy felt.
B) Facial management techniques are learned behavior.
C) Research finds that men are more accurate judges of facial emotional expression than women.
D) Happiness, in one study, was judged with an accuracy ranging from 55 percent-100 percent.

Question 10

Touch may communicate many different meanings including

A) positive emotions.
B) playfulness.
C) control.
D) all of the above.

Question 11

Which of the following is NOT true?

A) Pointing with your index finger would be impolite in many Middle Eastern countries.
B) Waving your hand would be insulting in Nigeria and Greece.
C) Resting your feet on a table or chair is a show of respect in many Middle Eastern countries.
D) Gesturing with the thumb up would be rude in Australia.

Question 12

Anne made sure she dressed professionally, shook hands firmly, and spoke confidently at the meeting. She was demonstrating how nonverbal messages can be used to manage impressions in order to

A) be liked.
B) be followed.
C) secure help.
D) hide faults.

Question 13

The word "multitasking" is evidence of a _____________________.

A) polychronic time orientation
B) formal time
C) social clock
D) psychological time

Question 14

Which of the following is an example of an object-adaptor?

A) clicking a ball point pen
B) crossing your arms over your chest
C) scratching an itch
D) responding with nonverbal feedback

Question 15

Scratching to relieve an itch is an example of what type of body movement?

A) adaptor
B) regulator
C) emblem
D) illustrator

Question 16

When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages that serve to

A) secure help.
B) confirm self image.
C) hide faults.
D) be believed.

Question 17

_____________________ is the study of spatial communication.

A) Kinesics
B) Haptics
C) Proxemics
D) Chronemics

Question 18

Which of the following is NOT a facial management technique?

A) contradicting
B) deintensifying
C) intensifying
D) neutralizing

Question 19

Which of the following about culture and touch is FALSE?

A) Muslim children are not supposed to touch members of the opposite sex.
B) Koreans prefer task-related touching.
C) Japan is a noncontact culture.
D) Southern European cultures are contact cultures.

Question 20

Paralanguage is

A) the nonvocal and nonverbal dimension of speech.
B) the same as metacommunication.
C) the dialect of a particular culture.
D) the vocal but nonverbal dimension of speech.

Question 21

You're more likely to voice agreement than disagreement. This is known as

A) the linguistic relativity hypothesis.
B) confirmation.
C) other-orientation.
D) the spiral of silence.

Question 22

The theory that intimacy and distance vary together is _____________________theory.

A) turf defense
B) expectancy violations
C) equilibrium
D) protection

Question 23

Which of the following is FALSE?

A) Colors are relatively stable in their meanings from one culture to another.
B) The way you decorate your private spaces communicates something about who you are.
C) People who dress casually tend to act more informally.
D) People with tattoos seem themselves as more creative and risk-prone.

Question 24

Territories that are yours and yours alone are called _____________________ territories.

A) personal
B) social
C) intimate
D) primary

Question 25

College students will perceive an instructor dressed formally as

A) fair and friendly.
B) knowledgeable and organized.
C) enthusiastic and authoritative.
D) professional and flexible.

Question 26

Attractive people

A) get better grades in school.
B) are more valued as friends and lovers.
C) are preferred as coworkers.
D) all of the above.

Question 27

Men perceive men whom women smile at as being less attractive than men who are not smiled at.

Question 28

Your watch or ring is an example of which of the following?

A) a marker
B) a status indicator
C) an artifact
D) body adornment

Question 29

The importance we place on the past, present, or future is called

A) cultural time.
B) biological time.
C) psychological time.
D) physiological time.

Question 30

The "OK" sign is an example of an illustrator.

Question 31

When in her own office, Louise feels more confident and more readily takes on leadership roles. This is an example of

A) the home field advantage.
B) personal space.
C) protection theory
D) territoriality.

Question 32

Effective nonverbal communication enhances attraction, popularity, and well-being.

Question 33

Which of the following is FALSE?

A) Central markers are items you place in a territory to reserve it for others.
B) Boundary markers set boundaries that divide your territory from that of others.
C) Ear markers are identifying marks that indicate your possession of a territory or object.
D) "Ear markers" is a term taken from the practice of branding animals on their ears.

Question 34

The theory that holds that you establish a body buffer zone around yourself against unwanted touching or attack is _____________________ theory.

A) turf defense
B) expectancy violations
C) equilibrium
D) protection

Question 35

Which of the following is NOT true in regard to a monochronic culture?

A) Being on time is very important.
B) Interpersonal relationships are more important than tasks.
C) Tasks are scheduled to be accomplished one at a time.
D) The United States is primarily monochronic.

Question 36

Which of the following groups is likely to display touch avoidance?

A) People who have communication apprehension.
B) People who don't self-disclose easily.
C) Men when communicating with other men.
D) All of the above are likely to display touch avoidance.

Question 37

Affect displays can't consciously be controlled.

Question 38

Silence can serve to do all of the following EXCEPT

A) hurt others.
B) convey specific thoughts.
C) convey emotions.
D) give you time to think.

Question 39

Nonverbal communication can be used to manage impressions to foster

A) liking.
B) believability.
C) the hiding of faults.
D) all of the above.

Question 40

Emblems have rather specific translations.

Question 41

In what ways does the United States display a monochronic or polychronic time orientation? Be specific as possible, and cite examples where appropriate.

Question 42

A constricted, or smaller, pupil indicates attraction and interest.

Question 43

Lila positioned her file cabinet so that it served as a barrier between her desk and Jan's. This is an example of turf defense.

Question 44

Facial feedback hypothesis states that most of our feedback to other people is through facial expression.

Question 45

The more past-oriented a person is, the greater the person's income is likely to be.

Question 46

What do you think your artifactual communication says about who you are? Describe three ways you use artifactual communication to communicate messages.

Question 47

How specifically can you improve the way you communicate nonverbally on the job? Be as thorough as possible regarding the concepts in this chapter, and provide at least three examples.

Question 48

Immediacy is the use of nonverbal messages to convey power.

Question 49

Pushing your hair out of your eyes while talking functions as an alter-adaptor.

Question 50

Self-disclosing, maintaining appropriate eye contact, and talking about commonalities are ways to communicate immediacy.

Question 51

Haptics is the communication of touch.

Question 52

What differences in nonverbal communication have you noticed between men and women? Give three specific examples of how men and women tend to use nonverbal communication in differing ways.

Question 53

Explain the six principles of nonverbal communication, giving examples of each.

Question 54

Kinetics is the study of communication through body movement.

Question 55

The four space zones are intimate, personal, social, and public.

Question 56

In China, red signifies prosperity and rebirth.

Question 57

Research shows that women smile more than men do.

Question 58

Tall presidential candidates have a better record of winning elections.

Question 59

The average length of eye gaze in the United States is 6.5 seconds.

Question 60

The study of how we organize, react to, and communicate messages through time is known as chronemics.