Question 1

According to many scholars, most organizations encourage double-loop learning

Accepted Answer

According to scholars such as Chris Argyris, many organizations tend to favor single-loop learning, which focuses on fixing immediate problems and maintaining the status quo, rather than examining underlying assumptions and making changes to the organization's basic structures and processes (double-loop learning).

Question 2

Technology changes have a double-edged sword for business - it can create new industries and destroy old ones.

Accepted Answer

Technology has the power to disrupt existing industries and create new ones. This is evident in many sectors such as the music industry where streaming services have replaced physical record sales or the rise of ride-sharing apps which have disrupted the traditional taxi industry. However, technology also presents new opportunities for businesses to innovate and grow, creating new industries and markets.

Question 3

Mavens are people who are knowledgeable and have a lot of information on products, prices and place.

Accepted Answer

This statement correctly defines what a maven is - someone who has a lot of knowledge and information on products, prices, and place.

Question 4

According to Mary Young and James E Post, the most effective organizations are those that communicate openly, honestly, consistently and continuously

Accepted Answer

Mary Young and James E Post in their research have stated that the most effective organizations are those that communicate openly, honestly, consistently and continuously. Therefore, the statement is true.

Question 5

&#34;Change is a process, not an event.&#34;

Accepted Answer

Change typically does not occur instantaneously or as a single event, but usually involves a gradual process of evolution or transformation.

Question 6

Transformational change attempt to improve upon what the business is currently doing

Accepted Answer

Transformational change involves a complete overhaul of the system, processes, or structure of an organization, aiming for a fundamental shift in how it operates, rather than just improving current methods.

Question 7

Downsizing, part time and temporary work arrangements, structural unemployment are all examples of economic change

Accepted Answer

Downsizing, part time, and temporary work arrangements are changes in the labor market that can lead to structural unemployment. These changes reflect economic shifts and can have profound effects on individuals and businesses. Therefore, the statement is true.

Question 8

It would seem that radical organizational change can only come about when the members of an organization are encouraged to engage in single-loop learning

Accepted Answer

Radical organizational change can only come about when the members of an organization are encouraged to engage in double-loop learning, which involves questioning fundamental assumptions and values underlying the organization's actions and strategies. Single-loop learning only involves making incremental improvements within existing frameworks and structures.

Question 9

Globalization has been among the most pervasive forces affecting not only business in Canada but in almost every corner of the world.

Accepted Answer

Globalization has indeed been a pervasive force affecting business not only in Canada but in almost every corner of the world, making option A true.

Question 10

Communication is a product; communication should not include the whys and hows, only the whats.

Accepted Answer

Communication is not just a product, it is also a process. It should include the whys and hows in order to provide the necessary context and understanding for the recipient. The whats alone may be incomplete or misunderstood.

Deck 12: Section 5: The Hard Lesson of Business: Change or Vanish