Deck 5: Selection

Question 1

Cultural noise bias occurs when a candidate thinks he or she knows what the interviewer wants to hear, and answers the interview questions based on that assumption.

Answer 1

True

Question 2

Physical ability tests need to show direct correlation with the job duties.

Answer 2

True

Question 3

The role of HRM is to define and guide managers in the selection process.

Answer 3

True

Question 4

Looking at the names of individuals before interviewing-which could have a negative impact on an interviewer's perception about their age, race, or gender-is an example of disparate impact.

Question 5

In human resources, KSAOs refers to the knowledge, skills, abilities, and other personal characteristics that make a person successful on the job.

Question 6

Interviewers do not require training on the interviewing process.

Question 7

Social networking sites are an effective method to see the kind of image the candidate portrays in his or her personal time.

Question 8

Under the compensatory model, only candidates with high (preset) scores go to the next stages of the selection process.

Question 9

While recruiting, managers have to evaluate if a candidate is suited to the organization in terms of company culture and team culture.

Question 10

A clinical selection approach involves all those who will be making the decision to hire a candidate.

Question 11

Interviewers are recommended to go beyond the criteria developed for the interview to understand the employee better.

Question 12

A bidding process is undertaken to notify external candidates of open positions.

Question 13

The first step of the selection process involves interviewing recruited candidates.

Question 14

An aptitude test measures someone's current knowledge.

Question 15

A type of interview where the candidate is asked questions about what he or she actually did in a variety of given situations is a behavior description interview.

Question 16

A meal interview is an unstructured interview.

Question 17

It is recommended that no questions related to the candidate's salary expectations be asked during the interview.

Question 18

The clinical approach provides more objectivity when compared to the statistical approach.

Question 19

The reliability of a tool refers to how useful the tool is to measure a person's attributes for a specific job opening.

Question 20

Some organizations perform drug tests in the stage of testing.

Question 21

Amanda Hall has to review the details of over 10 applicants she has recruited in a short period time. She wants to narrow the list of candidates who will receive a traditional interview by eliminating those whose salary requirements or other data are not compatible with her company's requirements. Which of the following types of interviews would best suit her present needs?

A) Panel interview
B) Informational interview
C) Nondirective interview
D) Telephonic interview
E) Meal interview

Question 22

Which of the following steps precedes the final stage of making an offer in a selection process?

A) Test administration
B) Bidding for internal candidates
C) Interviewing
D) Criteria development
E) Application and resume review

Question 23

Which of the following is true regarding nondirective interviews?

A) A set of standardized questions based on job analysis are used in these interviews.
B) The candidate essentially leads the discussion though the interviewer may provide some general questions.
C) These interviews are used when there is no specific job opening.
D) It consists of the interviewer and the candidate and involves a series of questions being asked and answered.
E) It is typically used to narrow the list of people receiving a traditional interview.

Question 24

Which of the following is the first step in the selection process?

A) Making the offer
B) Application and resume review
C) Test administration
D) Interviewing
E) Criteria development

Question 25

_____ refers to how useful the tool is to measure a person's attributes for a specific job opening.

A) Reliability
B) Specificity
C) Objectivity
D) Validity
E) Replicability

Question 26

Which of the following is a feature of an unstructured interview?

A) It focuses exclusively on questions around the specific job for which the candidate is interviewing.
B) It uses a set of standardized questions which are based on the job analysis.
C) The expected or desired answers to the questions being asked are determined ahead of time.
D) It allows the interviewer to rate responses as the candidate provides answers.
E) Specific questions about the candidate's background in relation to their résumé might be used.

Question 27

A(n) _____ occurs when several people are interviewing one candidate at the same time.

A) informational interview
B) panel interview
C) telephonic interview
D) video interview
E) group interview

Question 28

A(n) _____ is one where the candidate is given a sample scenario and is asked how he or she might deal with the situation.

A) situational interview
B) informational interview
C) behavior description interview
D) telephonic interview
E) exit interview

Question 29

_____ refers to the degree in which other selection techniques yield similar data over time.

A) Validity
B) Reliability
C) Objectivity
D) Ambiguity
E) Sensitivity

Question 30

Which of the following is a disadvantage of using the bidding system?

A) Loss of diversity and different perspectives
B) Expensive recruitment strategy
C) Long and detailed training and orientation program
D) Drop in morale of internal candidates
E) Time-consuming recruitment strategy

Question 31

A _____ involves selecting an employee characteristic to be measured and then identifying which questions on the application predict the desired behavior.

A) weighted application form
B) personal data sheet
C) job knowledge form
D) work sample report
E) biographical information blanks

Question 32

_____ is the process of determining the sources of information that will be used and how they will be scored during the interview.

A) Review of resumes
B) Criteria development
C) Testing
D) Reference checking
E) Behavior description

Question 33

Which of the following is a feature of a structured interview?

A) A set of standardized questions based on the job analysis
B) A set of open-ended questions with no clearly defined answers
C) A set of questions changed to match the specific applicant
D) A set of general questions for the candidate who leads the discussion
E) A set of questions chosen by the interviewee to learn about the job profile

Question 34

Looking at graduation dates to guess an applicant's age, when it is no direct relation to the job, is an example of _____.

A) disparate impact
B) adverse action
C) retaliatory action
D) affirmative action
E) disparate treatment

Question 35

Which of the following measures of a candidate's skills and abilities is least reliable?

A) Cognitive tests
B) Weighted application forms
C) Aptitude tests
D) References
E) Biographical information blanks

Question 36

A(n) _____ is a type of interview that takes place when there is no specific job opening, but the candidate is exploring possibilities in a given career field.

A) Traditional interview
B) Panel interview
C) Informational interview
D) Group interview
E) Nondirective interview

Question 37

The _____ process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening.

A) orientation
B) recruitment
C) selection
D) training
E) retention

Question 38

A series of questions about a person's history that may have shaped his or her behavior make up the _____.

A) weighted application form
B) personal data sheet
C) biographical information blanks
D) work sample report
E) job knowledge form

Question 39

Hiring of external candidates, as opposed to internal ones, can:

A) reward contributions of current staff.
B) prove to be highly cost effective.
C) simplify matching performance with criteria.
D) help meet the company's diversity goals.
E) reduce the time span of the hiring process.

Question 40

_____ software is readily available to scan all received résumés and select the ones that contain the keywords.

A) Résumé creating
B) Behavior sampling
C) Résumé parsing
D) Body language assessment
E) Work sampling

Question 41

A _____ occurs when an interviewer becomes biased because of one positive or negative trait a candidate possesses.

A) cultural noise bias
B) nonverbal behavior bias
C) recency bias
D) halo/reversed halo effect
E) contrast bias

Question 42

A job knowledge test measures the candidate's:

A) personality traits.
B) current knowledge.
C) ability to learn new skills.
D) past experience on the job.
E) level of understanding of the job.

Question 43

Which of the following is true with regard to the clinical selection approach?

A) This selection model assigns scores and gives more weight to specific factors, if necessary.
B) The data is reviewed on candidates and on the basis of job understanding, and a hiring decision is made.
C) It involves rating candidates on different criteria and comparing ratings between hiring managers.
D) This model requires that a candidate has a minimum score level on all selection criteria.
E) This approach only selects candidates with high (preset) scores, and selected candidates go to the next round of the selection process.

Question 44

Which of the following is a desirable action for managers when making an offer to a selected candidate?

A) Making the offer two weeks after the interview
B) Avoiding any negotiation on salary package
C) Trading between salary and other benefits to arrive at an agreement
D) Waiting until the offer is made before asking salary-related questions
E) Giving the candidate a reasonable amount of time to accept the offer

Question 45

_____ is a type of bias that occurs when comparing one candidate to others.

A) Cultural noise bias
B) Contrast bias
C) Nonverbal behavior bias
D) Recency bias
E) Gut feeling bias

Question 46

Candidates are asked to show examples of work they have already done when a(n) _____ test is being used.

A) aptitude
B) achievement
C) work sample
D) job knowledge
E) cognitive ability

Question 47

Derek Pierce, the hiring manager, was collating the scores of the twelve candidates who were interviewed a week earlier. He put together their interview ratings, scores on preemployment tests as well as the details of their background checks and sent it to be reviewed by the managers and supervisors. When the list of selected candidates was sent back, he felt that some promising candidates had been left out. Consulting the list, he realized that those who were chosen were interviewed in the last two days of a weeklong interview schedule. Derek decided that this biased selection had to be reworked. Which of the following bias is reflected here?

A) Generalization bias
B) Recency bias
C) Similar to me bias
D) Cultural noise bias
E) Contrast bias

Question 48

_____ tests measure a person's ability to learn new skills.

A) Personality
B) Cognitive ability
C) Projective
D) Achievement
E) Aptitude

Question 49

The _____ looks at extroversion, agreeableness, conscientious, neuroticism, and openness as the basic dimensions of personality.

A) Meyers-Briggs Type Indicator
B) Eysenck Personality Questionnaire
C) 16PF Questionnaire
D) Personal Style Indicator
E) Big Five personality test

Question 50

A _____ occurs when an interviewer relies on an intuitive feeling about a candidate.

A) nonverbal behavior bias
B) recency bias
C) contrast bias
D) cultural noise bias
E) gut feeling bias

Question 51

A behavior description interview is one where the candidate is asked questions about the:

A) manner in which he or she might deal with a given sample situation.
B) nature of his or her personal preferences, opinions, and views.
C) manner in which he or she actually performed in a variety of given situations.
D) extent of his or her theoretical knowledge of the subjects relevant to the field.
E) manner in which the person's history may have shaped his or her behavior.

Question 52

_____ tests measure intelligences, such as numerical ability and reasoning skills, math skills, or verbal skills.

A) Personality
B) Cognitive ability
C) Aptitude
D) Projective
E) Direct observation

Question 53

Achievement tests measure a candidate's:

A) ability to learn new skills.
B) current knowledge.
C) level of understanding of the job.
D) personality traits.
E) past experience on the job.

Question 54

Generalization bias can occur when:

A) an interviewer assumes that how someone behaves in an interview is how they always behave.
B) a candidate thinks he or she knows what the interviewer wants to hear, and answers the questions based on that assumption.
C) an interviewer becomes biased because of one positive or negative trait a candidate possesses.
D) an interviewer relies on an intuitive feeling about a candidate.
E) the interviewer remembers candidates interviewed most recently.

Question 55

In which of the following selection models must a candidate score high on all preset scores to go to the next stages of the selection process?

A) Multiple hurdle model
B) Multiple cutoff model
C) Compensatory model
D) Work sample model
E) Job knowledge model

Question 56

A selection model that requires that a candidate has a minimum score level on all selection criteria is the _____.

A) multiple cutoff model
B) compensatory model
C) work sample model
D) multiple hurdle model
E) job knowledge model

Question 57

Which of the following selection methods permits a high score by a candidate in an important area to make up for a lower score in another area?

A) Multiple cutoff model
B) Compensatory model
C) Work sample model
D) Multiple hurdle model
E) Job knowledge model

Question 58

Gerald Lewis conducted a nondirective interview for the position of a junior production manager. One of the candidates, Ray Moreno, struck him as being particularly impressive. During the interview, Ray spoke smoothly about the obstacles a production manager faces daily. He spoke of how the designation requires that one must plan ahead to meet timelines and ensure that quality is never compromised. Gerald, who had himself joined the company as a junior production manager, was reminded of his own values and ways of work and decided to hire him for the position. This is an example of the _____ bias.

A) cultural noise
B) contrast
C) nonverbal behavior
D) recently
E) similar to me

Question 59

Which of the following is true with regard to the use of physical ability tests in the hiring process?

A) No established minimum standards or expectations are required with physical ability tests.
B) Physical ability tests exempt women candidates as it is illegal according to the EEOC.
C) The physical tests used must be specifically related to the requirements of the job.
D) Physical ability tests fail to measure a person's attributes for a specific job opening.
E) Physical tests are redundant as they do not measure the requisite skills adequately.

Question 60

Bernard Mills has been asked to take a portfolio of the projects he has worked on earlier to his interview, for the post of a senior architect at Palmer Developers Inc. This is an example of a(n) _____.

A) job knowledge test
B) cognitive ability test
C) achievement test
D) work sample test
E) aptitude test

Question 61

When a candidate thinks he or she knows what the interviewer wants to hear, and answers the questions based on that assumption, he/she has an interview bias called the _____ bias.

Question 62

_____ refers to the degree in which selection techniques yield similar data over time.

Question 63

What are the fit issues that hiring managers keep in mind while selecting employees?

Question 64

What is reference checking? What are the various ways in which it may be conducted?

Question 65

What are some guidelines that HR professionals will benefit from, when making an offer to a selected candidate?

Question 66

What is a nondirective interview? What are its advantages and disadvantages?

Question 67

What are the three models under the statistical approach?

Question 68

A _____ is a type of interview with a set of standardized questions that are based on the job analysis, not on individual candidates' résumés.

Question 69

The _____ refers to the steps involved in choosing someone who has the right qualifications to fill a current or future job opening.

Question 70

Differentiate between cognitive tests and aptitude tests.

Question 71

A _____ is a type of interview where the candidate is asked questions about what he or she actually did in a variety of given situations.

Question 72

What are the advantages of work sample tests?

Question 73

A _____ test measures intelligences, such as numerical ability and reasoning.

Question 74

A _____ requires that a candidate has a minimum score level on all selection criteria.

Question 75

What are the two types of interview questions that interviewers generally use?

Question 76

In the _____, a selection model is developed which assigns scores and gives more weight to specific factors, if necessary.

Question 77

A _____ bias occurs when comparing one candidate to others.

Question 78

Describe the selection process in terms of its stages.

Question 79

What are the areas of interview questions that would be considered illegal?

Question 80

The first aspect of the selection process is _____.