Deck 8: Understanding the Person

Question 1

These statements are about the whole person.Which i is incorrect?

A)The whole person has physical,social,psychological,and spiritual parts.
B)The parts can be separated.
C)Each part relates to the others.
D)Each part depends on the others.

Answer 1

The parts can be separated.

Question 2

Verbal communication uses

A)Written or spoken words
B)Body language
C)Needs
D)Culture

Answer 2

Written or spoken words

Question 3

Which is a common response to illness and disability?

A)Anger
B)Demanding behavior
C)Self-centered behavior
D)Withdrawal

Answer 3

Anger

Question 4

A nursing center resident wants to attend religious services in the center's chapel.What should you do?

A)Assist the person to the chapel.
B)Report the request to the nurse.
C)Check the person's care plan
D)Ask why the person wants to attend

Question 5

You are going to help a resident with a shower.To meet the person's safety and security Needs,you need to do the following except

A)Tell them that taking a shower is required
B)Explain how the procedure is done
C)Explain what sensations to expect
D)Encourage the person to take a shower

Question 6

A person's religion is different from yours.What should you do?

A)Judge the person by your standards.
B)Ask to care for other patients or residents.
C)Learn about the person's religion.
D)Tell the person what you believe

Question 7

According to Maslow,which basic needs must be met first?

A)Physical needs
B)Safety and security needs
C)Love and belonging needs
D)Self-esteem and self-actualization needs

Question 8

A concept that considers the whole person is called

A)Religion
B)Culture
C)Comatose
D)Holism

Question 9

Which will improve a person's quality of life?

A)Encouraging the sick role
B)Changing the person's cultural beliefs and practices
C)Promoting the person's optimal level of functioning
D)Focusing on the person's disabilities

Question 10

Family and friends usually help meet the person's

A)physical needs
B)Love and belonging needs
C)Self-actualization needs
D)Holism needs

Question 11

Experiencing one's potential is

A)Esteem
B)Self-esteem
C)Self-actualization
D)Holism

Question 12

A person's cultural beliefs and practices are different from yours.What should you do?

A)Judge the person by your standards.
B)Ask to care for other patients or residents.
C)Learn about the person's culture.
D)Tell the person what you believe.

Question 13

A lost,absent,or impaired physical or mental function is

A)An illness
B)A physical need
C)A medical problem
D)A disability

Question 14

You can help a new resident feel safe and secure by

A)Listening to the person's concerns
B)Keeping the person in his or her room
C)Asking direct questions
D)Asking visitors to leave the room

Question 15

Messages sent through facial expressions,gestures,posture,and body movements is

A)Body language
B)Paraphrasing
C)Focusing
D)Holism

Question 16

A person's cultural beliefs and practices are

A)Included in the person's care plan
B)Ordered by the doctor
C)Not allowed in nursing centers
D)Determined by the health care team

Question 17

Which is not a physical need?

A)Oxygen
B)Food
C)Water
D)Affection

Question 18

Which is correct?

A)Calling a resident by his or her first name shows respect.
B)Calling a resident "sweetheart" promotes the person's dignity.
C)Calling patients and residents by their titles Mr.,Mrs.,Ms.,or Dr.)promotes dignity and shows respect.
D)Calling a male resident "grandpa" shows respect and caring.

Question 19

This branch of medicine is concerned with the growth,development,and care of children.

A)Pediatrics
B)Geriatrics
C)Obstetrics
D)Psychiatry

Question 20

In order to provide effective,you must consider the whole person

Question 21

Which statement about body language is correct?

A)Your appearance sends messages.
B)Facial expressions mean the same thing in all cultures.
C)Maintaining eye contact is important in all cultures
D)Controlling your body language is not an issue in the health care setting.

Question 22

Which statement about body language is incorrect?

A)You send messages with your body language.
B)Patients and residents send messages through body language.
C)Body language is only expressed by the patient or resident.
D)Body language involves body movements,gait,and facial expressions.

Question 23

To use touch correctly,you should

A)Follow the person's care plan
B)Ask where the person wants to be touched
C)Ask how the person wants to be touched
D)Use both hands

Question 24

A resident asks the same question many times.What should you do?

A)Be patient.
B)Say that you already answered the question.
C)Tell the person that you are answering again.
D)Report the person's behavior to the nurse.

Question 25

A resident uses slang when he talks to you.You should

A)Ask him not to use such words
B)Ask the nurse to speak to him
C)Avoid using slang words yourself
D)Ignore him when he uses such words

Question 26

Persons who need more time to recover than hospital care allows need

A)Nursing center care
B)Subacute care or rehabilitation
C)Hospice care
D)Disability care

Question 27

Which conveys comfort,caring,and reassurance?

A)Body language
B)Gestures
C)Posture
D)Touch

Question 28

Effective communication involves the following except

A)Considering the whole person
B)Respecting the person's rights
C)Respecting the person religion and culture
D)Asking all the questions

Question 29

A patient turns her eyes away from you.Her face is flushed.These facial expressions most likely mean that she is

A)Afraid
B)Angry
C)Surprised
D)Embarrassed

Question 30

You ask a patient a question.You should

A)Give the person time to process what you asked
B)Expect an answer right away
C)Ask the question in another way
D)Ask the question only once

Question 31

This branch of medicine is concerned with mental health problems.

A)Pediatrics
B)Geriatrics
C)Obstetrics
D)Psychiatry

Question 32

Persons needing respite care

A)Are confused and disoriented
B)Have limited language and learning abilities
C)Are angry and withdrawn
D)Are admitted to nursing centers for short stays

Question 33

A resident cannot speak or read.To communicate with the person

A)Follow the person's care plan
B)Shout slowly and distinctly
C)Use sign language
D)Use body language

Question 34

Which is not a rule for verbal communication?

A)Shout so the person can hear you.
B)Ask one question at a time.
C)Speak clearly and slowly.
D)Repeat information as needed.

Question 35

Short-term nursing center residents

A)Have birth defects
B)Have childhood injuries or diseases
C)Are recovering from fractures,acute illness,or surgery
D)Are dying

Question 36

A resident cannot hear and has poor vision.You need to write messages to the person.You should

A)Use your notepad
B)Use a black felt pen and white paper
C)Write small so that others nearby cannot read the messages
D)Use a computer

Question 37

Generally,persons needing complete care in nursing centers

A)Know who and where they are,the year,and time of day
B)Are recovering from an acute illness or surgery
C)Are very disabled and confused or disoriented
D)Need physical and occupational therapy

Question 38

You want to make sure that a patient understands what you said.You should

A)Assume the person understands
B)Assume the person is confused and disoriented
C)Respect the person's culture and religion
D)Ask questions to see if the person understands

Question 39

When caring for terminally ill persons,the goal is to promote

A)Optimal level of functioning
B)Quality care to persons who are dying
C)Independent functioning
D)Exercise and activity

Question 40

Which is not a rule for verbal communication?

A)Wait for an answer after asking a question.
B)Face the person.
C)Whisper to protect the person's privacy.
D)Control the tone of your voice.

Question 41

A resident is very upset about her lunch.Which communication technique can help the person gain control?

A)Paraphrasing
B)Silence
C)Clarifying
D)Focusing

Question 42

A resident wants his meatloaf prepared a certain way.To clarify what the person is saying,you say:

A)"Can you tell me that again?"
B)"Do you want more pepper in it?"
C)"Why do you want it made that way?"
D)"Let's talk about the meatloaf on your plate."

Question 43

Which is useful when a person is rambling?

A)Paraphrasing
B)Silence
C)Clarifying
D)Focusing

Question 44

A patient says: "I'm tired of waiting for my lunch.I want it now!" To paraphrase,you say

A)"Why do you want your lunch now?"
B)"You want your lunch now."
C)"What do you want for lunch?"
D)"Could you tell me that again?"

Question 45

Which shows a lack of interest and caring?

A)Silence and touch
B)Open-ended questions
C)Clarifying
D)Failure to listen

Question 46

Which shows that you are listening to a person?

A)Having good eye contact with the person
B)Leaning away from the person
C)Sitting with your arms crossed
D)Changing the subject

Question 47

A resident's eyes are wide open and the eyebrows are raised.The person's mouth is tense with the lips turned back.These facial expressions most likely mean

A)Coldness
B)Fear
C)Disgust
D)Tiredness

Question 48

A resident's bowel movement has a strong odor.You should

A)Tell the person that the bowel movement smells
B)Ask what the person ate
C)Control your body language
D)Avoid eyes contact with the person

Question 49

Which is important when communicating with persons who are disabled?

A)Your attitude
B)The type of disability
C)When the disability occurred
D)How the disability occurred

Question 50

A person is in a wheelchair.When communicating with the person,you should

A)Lean on the wheelchair
B)Pat the person on the head
C)Speak directly to the person
D)Look over the person's head

Question 51

When someone changes the subject,it usually means that the person is

A)Angry
B)Embarrassed
C)Uncomfortable with the topic
D)Bored

Question 52

You want to make sure that you understand a message.Which communication technique should you use?

A)Paraphrasing
B)Direct questions
C)Clarifying
D)Focusing

Question 53

Which communication technique allows the person to decide what to talk about?

A)Paraphrasing
B)Direct questions
C)Open-ended questions
D)Focusing

Question 54

Listening involves

A)Focusing on the person's verbal and nonverbal communication
B)Using communication boards
C)Leaning back with your arms crossed
D)Using communication barriers

Question 55

Paraphrasing does the following except

A)Shows you are listening
B)Lets the person see if you understand what he or she said
C)Promotes further communication
D)Focuses on specific information

Question 56

Which is a direct question?

A)"What do you want for lunch?"
B)"Why don't you want to eat?"
C)"Tell me that again,please."
D)"Tell me about your family."

Question 57

Which is not a pat answer?

A)"Everything will be just fine."
B)"Don't worry."
C)"Can you tell me what's wrong?"
D)"Your doctor knows best."

Question 58

When speaking to a person who is disabled,you should do the following except

A)Protect the person's privacy
B)Use the person's first name
C)Allow the person time to answer you
D)Maintain eye contact

Question 59

Disabilities are acquired

A)At birth
B)In childhood
C)In old age
D)Any time

Question 60

Which communication technique will give "yes" or "no" answers?

A)Paraphrasing
B)Direct questions
C)Focusing
D)Clarifying

Question 61

A person is in a coma.This means that the person

A)Is confused and disoriented
B)Has lost,absent,or impaired physical or mental function
C)Cannot hear
D)Cannot respond to others

Question 62

You should always assume that a person who is comatose can

A)Hear
B)See
C)Touch
D)Speak

Question 63

You are caring for a person who is comatose.You should do the following except

A)Knock before entering the person's room
B)Tell the person your name,the time,and the place every time you enter the room
C)Explain what you are going to do
D)Leave the room quietly without telling the person

Question 64

Family and visitors

A)Are treated with respect
B)Share the person's cultural and religious beliefs
C)Help with the person's care
D)Are encouraged to stay in the room during care measures

Question 65

Family and visitors

A)Affect the person's quality of life
B)Visit in the afternoon and evening
C)Use effective communication techniques
D)Need a doctor's order to visit

Question 66

You think that a visitor is tiring a patient.What should you do?

A)Ask the visitor to leave.
B)Report the observations to the nurse.
C)Allow them privacy.
D)Ask the visitor to help you give care.

Question 67

A resident's son is visiting.Which will not protect the resident's privacy?

A)Allowing them to visit without interrupting
B)Asking the resident's son to leave while you give care
C)Exposing the resident's body in front of her son
D)Allowing the resident's son to read her mail to her in private