Deck 6: Action Skills
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ملء الشاشة (f)
Deck 6: Action Skills
1
Discuss the steps to using reflection of meaning.Create a helper-client dialogue to help explain the process.
no answer
2
When formulating questions,it is important for the helper to have a clear ________ for the question.
A)purpose
B)expectation
C)plan
D)outcome
A)purpose
B)expectation
C)plan
D)outcome
A
3
The purpose of using reflection of meaning is to help clients
A)explore issues.
B)recognize that their story is not a fact,but a perception.
C)confront their core assumptions.
D)all of the above.
A)explore issues.
B)recognize that their story is not a fact,but a perception.
C)confront their core assumptions.
D)all of the above.
D
4
Questioning can be uncomfortable for clients because
A)they may feel pressured to share before they are ready.
B)they feel they don't have the correct answer.
C)they were not expecting to answer questions.
D)questions disrupt their thinking processes.
A)they may feel pressured to share before they are ready.
B)they feel they don't have the correct answer.
C)they were not expecting to answer questions.
D)questions disrupt their thinking processes.
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5
To avoid using accusatory questions a help should avoid using the word
A)what
B)how
C)when
D)why
A)what
B)how
C)when
D)why
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6
Action skills are used by helpers to
A)establish rapport.
B)listen to clients.
C)affect change.
D)challenge client's thinking.
A)establish rapport.
B)listen to clients.
C)affect change.
D)challenge client's thinking.
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7
The challenge response must be used carefully to avoid client
A)defensiveness.
B)anxiety.
C)termination.
D)mistrust.
A)defensiveness.
B)anxiety.
C)termination.
D)mistrust.
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8
The key to using challenge responses ethically is to
A)carefully think out the wording of the response.
B)terminate with the client immediately after issuing the response.
C)know your client and carefully tailor the challenge to best help them.
D)seek supervision before issuing a challenge response.
A)carefully think out the wording of the response.
B)terminate with the client immediately after issuing the response.
C)know your client and carefully tailor the challenge to best help them.
D)seek supervision before issuing a challenge response.
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9
A major decision in using action skills involves
A)the timing of use.
B)the skill used.
C)how many times to use the skill.
D)how firm to be when using the skill.
A)the timing of use.
B)the skill used.
C)how many times to use the skill.
D)how firm to be when using the skill.
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10
A reflection of meaning response differs from other responses in that
A)it is a more advanced response than reflection of feelings.
B)it conveys more than just content,and instead looks at the meaning a client ascribes to life.
C)recognizes that what a client perceives goes beyond facts and feelings.
D)all of the above.
A)it is a more advanced response than reflection of feelings.
B)it conveys more than just content,and instead looks at the meaning a client ascribes to life.
C)recognizes that what a client perceives goes beyond facts and feelings.
D)all of the above.
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11
Clients may avoid looking at meaning because they are
A)aware of the potential meaning.
B)not sure they can trust the helper.
C)not sure they can trust their interpretation.
D)fearful of having to confront their truth.
A)aware of the potential meaning.
B)not sure they can trust the helper.
C)not sure they can trust their interpretation.
D)fearful of having to confront their truth.
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12
If an action skill is used too soon there is a risk that the client will:
A)become reactive.
B)become resistant.
C)leave counselling prematurely.
D)all of the above.
A)become reactive.
B)become resistant.
C)leave counselling prematurely.
D)all of the above.
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13
While __________________ questions are recommended,there are uses for ________________ questions as well.
A)closed;open-ended
B)open-ended;closed
C)focused;closed.
D)open-ended;focused
A)closed;open-ended
B)open-ended;closed
C)focused;closed.
D)open-ended;focused
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14
___________________ questions tend to further the helper's agenda.
A)leading
B)focused
C)stacking
D)accusatory
A)leading
B)focused
C)stacking
D)accusatory
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15
Kinds of discrepancies to challenge include all the following EXCEPT
A)nonverbal and nonverbal
B)verbal and behavior
C)thinking and feeling
D)verbal and verbal
A)nonverbal and nonverbal
B)verbal and behavior
C)thinking and feeling
D)verbal and verbal
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16
All EXCEPT which of the following apply to open-ended questions?
A)They permit the helper to assume responsibility for the content of the interview.
B)They invite more than minimal responses from the client.
C)They generally begin with what,where,when,or how.
D)They are subject to overuse in an interview.
A)They permit the helper to assume responsibility for the content of the interview.
B)They invite more than minimal responses from the client.
C)They generally begin with what,where,when,or how.
D)They are subject to overuse in an interview.
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17
The kinds of questions include:
A)open-ended.
B)closed.
C)focused.
D)all of the above.
A)open-ended.
B)closed.
C)focused.
D)all of the above.
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18
Stacking questions are problematic because they
A)are grouped together to influence the client's thinking and give advice.
B)don't get to the root of the problem quickly enough.
C)don't allow enough time for client's to process information and respond.
D)encourage shame and defensiveness in clients.
A)are grouped together to influence the client's thinking and give advice.
B)don't get to the root of the problem quickly enough.
C)don't allow enough time for client's to process information and respond.
D)encourage shame and defensiveness in clients.
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19
An issue with using questions is that clients can find them
A)disconcerting.
B)difficult to answer.
C)intrusive.
D)upsetting.
A)disconcerting.
B)difficult to answer.
C)intrusive.
D)upsetting.
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20
Open-ended questions are useful for all of the following EXCEPT
A)starting a session.
B)encouraging client elaboration.
C)eliciting a specific piece of information.
D)eliciting additional information.
A)starting a session.
B)encouraging client elaboration.
C)eliciting a specific piece of information.
D)eliciting additional information.
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21
Compare and contrast the following types of questions: open-ended and closed.Comment on their verbal structure,purpose,and relevant cultural considerations.
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22
Egan (2010)states that "all effective helping is some kind of mixture of support and challenge" .Explain ways you can effectively support and challenge your clients.
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