Deck 7: Orientation, Training and Development and Career Planning

Question 1

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-Kareen's supervisor clearly practices active career planning.Which of the following is NOT associated with active career planning?

A)Developing promotable employees.
B)Increases turnover.
C)Furthers employee growth.
D)Taps employee potential.
E)Optimizes organizational potential.

Answer 1

Increases turnover.

Question 2

Greg Sharma was anxiously anticipating his first day at his new job as a payroll clerk at a medium sized company in Edmonton, Alberta. On Monday morning, when he arrived at 8:20 for his 8:30 start time as suggested in his Letter of Offer, he was surprised that no one appeared to know he was coming, and when he introduced himself to a few people in the department, he was shocked to learn that his supervisor had taken that week as holiday time. Eventually, he was shown into a vacant office and told to read the procedures manuals that were stacked on the desk. He turned on the computer in the office and found it to be password protected. After reading for three hours, he realized that no one had come to ask him to join them for a coffee break. Now it was potentially lunch time, and he didn't know where the washroom facilities were located in the building. As he looked at the fourteen large binders on the desk that he still had to read through, he wondered what he should do.

-In Greg's onboarding program experience to date,which one of the following prior to first day and first day key activities has he received?

A)Extend personal welcome to employee.
B)Prepare for employee.
C)Orient employee to organization and office norms.
D)Introduce employee sponsor.
E)Receive a Letter of Offer which communicates first day logistics to employee.

Answer 2

Receive a Letter of Offer which communicates first day logistics to employee.

Question 3

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-Kareen's involvement in the organization's mentorship program relates best to which training and development strategy?

A)normative
B)environmental
C)cognitive
D)behavioural
E)managerial

Answer 3

behavioural

Question 4

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day.Due to her hard work and effort,she received an excellent performance rating.In addition,she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development.In fact,she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization.In addition,she was told she would be assigned to a mentor in the senior administrative group within the next month,as part of the organization's mentorship program.
The process of integrating Kareen's planned training,employee and career development efforts is best referred to as:

A)human resource development.
B)human resource management.
C)human resource services.
D)human relations planning.
E)human training plans.

Question 5

Greg Sharma was anxiously anticipating his first day at his new job as a payroll clerk at a medium sized company in Edmonton, Alberta. On Monday morning, when he arrived at 8:20 for his 8:30 start time as suggested in his Letter of Offer, he was surprised that no one appeared to know he was coming, and when he introduced himself to a few people in the department, he was shocked to learn that his supervisor had taken that week as holiday time. Eventually, he was shown into a vacant office and told to read the procedures manuals that were stacked on the desk. He turned on the computer in the office and found it to be password protected. After reading for three hours, he realized that no one had come to ask him to join them for a coffee break. Now it was potentially lunch time, and he didn't know where the washroom facilities were located in the building. As he looked at the fourteen large binders on the desk that he still had to read through, he wondered what he should do.

-Greg Sharma's experience on his first morning at work is an example of a poor _____________ program.

A)recruitment
B)orientation
C)selection
D)training
E)development

Question 6

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-Which of the following options of individual career development would you NOT recommend to Kareen at this time?

A)Demonstrate exceptional job performance.
B)Increase visibility and exposure within the organization.
C)Leave the organization to seek a better job.
D)Demonstrate organizational commitment.
E)Seek growth opportunities.

Question 7

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-As a result of the performance appraisal and meeting with her supervisor,Kareen is satisfied with the successful outcome of her evaluation.Which of the following is NOT a measure that she would use to evaluate her level of success?

A)Advancement
B)learning
C)employability
D)psychological factors
E)level of indifference

Question 8

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-Kareen and her supervisor are at what step to create her employee development plans (EDP)?

A)Link competencies and skills to business goals.
B)Determine resources.
C)Identify barriers.
D)Identify learning and development activities.
E)Assess employees' needs.

Question 9

Greg Sharma was anxiously anticipating his first day at his new job as a payroll clerk at a medium sized company in Edmonton, Alberta. On Monday morning, when he arrived at 8:20 for his 8:30 start time as suggested in his Letter of Offer, he was surprised that no one appeared to know he was coming, and when he introduced himself to a few people in the department, he was shocked to learn that his supervisor had taken that week as holiday time. Eventually, he was shown into a vacant office and told to read the procedures manuals that were stacked on the desk. He turned on the computer in the office and found it to be password protected. After reading for three hours, he realized that no one had come to ask him to join them for a coffee break. Now it was potentially lunch time, and he didn't know where the washroom facilities were located in the building. As he looked at the fourteen large binders on the desk that he still had to read through, he wondered what he should do.

-What is the likely result of Greg's experience of his first day at the job?

A)Greg will experience less employee anxiety.
B)The company will have increased organizational stability.
C)Greg will rethink his decision to work for the company,and will leave the company.
D)The company will experience less grievances.
E)Instances requiring corrective discipline measures will increase.

Question 10

Kareen Grota was really pleased with her career oriented performance evaluation that she received earlier that day. Due to her hard work and effort, she received an excellent performance rating. In addition, she was shown how her position fits into the organizational structure and what career path choices might be available to her with further training and development. In fact, she was encouraged by her supervisor to take several related university courses in human resource management to prepare her for supervisory roles with the organization. In addition, she was told she would be assigned to a mentor in the senior administrative group within the next month, as part of the organization's mentorship program.

-Kareen was surprised to learn that the human resource management courses at the local university were all taught exclusively by the lecture technique.Which of the learning principles does the lecture technique meet to some extent?

A)relevance.
B)transference.
C)repetition.
D)participation.
E)feedback.