Question 1

The statement,&#34;the best management is a true science,resting upon clearly defined laws,rules and principles,as a foundation,&#34; best&#10; describes the&#10;A)Scientific Management perspective.&#10;B)Human Behavior school.&#10;C)Integrated perspectives.&#10;D)Scientific Management and Integrated perspectives.

Accepted Answer

This statement is a fundamental principle of the Scientific Management perspective, which emphasizes the use of scientific methods to optimize work processes and improve efficiency. It promotes the idea that management should be based on objective data and quantitative analysis, rather than intuition or personal opinions.

Question 2

The organizational theory which is basically concerned with problems of relationships,of structure,and of interdependence with the
larger environment is

A)contingency theory.
B)systems theory.
C)participative management.
D)cultural approaches.

B

Accepted Answer

The description provided in the question aligns with systems theory, which examines organizations as a system of interconnected parts that interact with their environment. Contingency theory focuses on identifying the best management approach for a specific situation, participative management is a leadership style that involves employee input, and cultural approaches examine how culture affects organizational behavior. Therefore, B is the best choice as it is the only option that directly addresses the described characteristics.

Question 3

According to Fayol,the strongest organization exhibited union of purpose.This is his principle known as&#10;A)stability of tenure of personnel.&#10;B)unity of direction.&#10;C)esprit de corps.&#10;D)unity of command.

Accepted Answer

C

Question 4

Fayol called for a fair price for services rendered.This was his principle of&#10;A)subordination of individual interests to the general interest.&#10;B)order.&#10;C)equity.&#10;D)remuneration.

Accepted Answer

Fayol's principle of "remuneration" emphasizes the need for fair compensation for services rendered, aligning with the idea of providing a fair price for the work done.

Question 5

The theory which describes the establishment of internal organizational operations as dependent upon external
environmental needs and individual needs is

A)systems theory.
B)contingency theory.
C)sociotechnical integration.
D)cultural approaches.

Accepted Answer

Contingency theory proposes that an organization's internal structure and operations need to be adapted to fit the demands of the external environment and the individual needs of its members. Systems theory emphasizes the interdependence and interconnections between the various parts of an organization, while sociotechnical integration emphasizes the importance of balancing technical and social aspects of work design. Cultural approaches prioritize the role of shared values and beliefs in shaping organizational behavior. However, only contingency theory specifically highlights the importance of matching organizational structures to the needs of the environment and individuals.

Question 6

Which of the following approaches characterizes human behavior from both the scientific and human behavior perspectives?&#10;A)Participative management&#10;B)Theory X and Theory Y&#10;C)Theory Z&#10;D)contingency theory

Accepted Answer

Theory X and Theory Y, developed by Douglas McGregor, characterize human behavior from both the scientific perspective (Theory X, which assumes that employees are inherently lazy and will avoid work if they can) and the humanistic perspective (Theory Y, which views employees as inherently motivated and enjoying their labor). This dual approach integrates both perspectives on human behavior in the workplace.

Question 7

The decision-making approach of Herbert Simon can be best described as&#10;A)an attempt to understand organizations in terms of what types of decisions are made and with what types of information.&#10;B)the stories,rites,and rituals which influence all of organizational life.&#10;C)decisions to be made about organizational operation contingent upon external environmental influences.&#10;D)management responsibility for ultimate organization and direction of all work.

Accepted Answer

Herbert Simon's decision-making approach focused on understanding how organizations make decisions and the types of information that are used to make these decisions. He believed that decision-making is a key function of management, and that understanding this process is essential for effective organizational performance. The other options do not accurately describe Simon's approach.

Question 8

Fayol's principle,which contains the first known positive reference to horizontal communication,is known as&#10;A)scalar chain.&#10;B)order.&#10;C)unity of direction.&#10;D)stability of tenure of personnel.

Accepted Answer

Fayol's principle of scalar chain refers to the clearly defined chain of command within an organization, but it also acknowledges the importance of horizontal communication among individuals at the same level in the hierarchy. This principle emphasizes the need for effective communication within an organization and encourages employees to communicate with colleagues at the same level to improve coordination and efficiency. Therefore, A) scalar chain is the best choice as it contains the first known positive reference to horizontal communication.

Question 9

Which of the following men is credited with the first known attempt to describe broad principles of management?&#10;A)Herbert Simon&#10;B)Max Weber&#10;C)Terrance Deal&#10;D)Henri Fayol

Accepted Answer

Henri Fayol is credited with the first known attempt to describe broad principles of management, outlining the five functions of management: planning, organizing, commanding, coordinating, and controlling. He is also known for his 14 principles of management, which are still widely studied and applied in modern management theory.

Question 10

According to Weber,ideal authority is based on
A)the specific characteristics of the person exerting authority.

A)the customs of a group or society.
B)rules,regulations,and procedures that make authority "rational-legal".
D)None of the above

Accepted Answer

According to Weber, ideal authority is based on rational-legal rules, regulations, and procedures rather than being based on the specific characteristics of a person (A) or the customs of a group or society (B).

Question 11

The Hawthorne effect was reported by&#10;A)Elton Mayo and his colleagues.&#10;B)Frederick Taylor.&#10;C)Joan Woodward.&#10;D)Daniel Katz and Robert Kahn.

Accepted Answer

The answer of The Hawthorne effect was reported by&#10;A)Elton Mayo...

Question 12

The father of bureaucracy is&#10;A)Henri Fayol.&#10;B)Frederick Taylor.&#10;C)Max Weber.&#10;D)Herbert Simon.

Accepted Answer

The answer of The father of bureaucracy is&#10;A)Henri Fayol.&#10;B)Frederick Taylor.&#10;C)Max...

Question 13

The theoretical attempt to balance human social-psychological needs with organizational goals is known as&#10;A)contingency theory.&#10;B)systems theory.&#10;C)participative management.&#10;D)sociotechnical integration.

Accepted Answer

The answer of The theoretical attempt to balance human social-psychological...

Question 14

Which of the following represents the type of authority Weber recommended for his ideal organization?&#10;A)charismatic&#10;A)bureaucratic&#10;B)traditional&#10;B)none of the above

Accepted Answer

The answer of Which of the following represents the type...

Question 15

The Hawthorne effect can be best described as&#10;A)evidence of the importance of physical working conditions.&#10;B)support for Scientific Management principles.&#10;C)evidence of the importance of informal peer interactions as related to work production.&#10;C)none of these.

Accepted Answer

The answer of The Hawthorne effect can be best described...

Question 16

Which of the following men is often referred to as the father of Scientific Management?&#10;A)William Ouchi&#10;B)Max Weber&#10;C)Frederick Taylor&#10;D)Henri Fayol

Accepted Answer

The answer of Which of the following men is often...

Question 17

Although Fayol did not describe it as such,he was recognizing the importance of credibility in _______________ when he described the difference between a job title and what he called personal authority.

A)management
B)leadership
C)unity of command
D)discipline

Accepted Answer

The answer of Although Fayol did not describe it as...

Question 18

Which of the following is NOT one of the five basic activities of management as described by Henri Fayol?&#10;A)planning&#10;B)organizing&#10;C)communicating&#10;D)coordinating

Accepted Answer

The answer of Which of the following is NOT one...

Deck 3: Communication Implications of Major Organizational Theories