Deck 1: A: Organizational Communication: a Competency-Based Approach

Question 1

Quintilian's ideal of the "good man speaking well" is not related to contemporary notions of communication competency.

Answer 1

False

Question 2

Competency is both an intrapersonal and interpersonal impression.

Answer 2

True

Question 3

Researchers generally agree on definitions of communication competency.

Answer 3

False

Question 4

Creative problem solving among diverse groups of people who often share little common information is not usually a problem in organizations.

Question 5

Littlejohn and Jabusch defined communication competency as the ability and willingness of an individual to participate responsibly in a transaction in such a way as to maximize the outcomes of shared meanings.

Question 6

Littlejohn and Jabusch contended communication competency arises
out of three basic components -- process understanding,group sensitivity,and moral behavior.

Question 7

Sophisticated communications technologies have made little impact on our daily lives.

Question 8

Challenges to the planet will be best addressed by governments not all members of organizations.

Question 9

Deetz suggested that increasing the "political competence" of individuals is not necessary for increased participation practices.

Question 10

Becoming and staying competent in an information age is an ongoing process requiring lifelong learning.

Question 11

Individual values of members of the organization are not important to organizational culture.

Question 12

As an individual,you are likely to spend most of your working life
employed in an "information" job.

Question 13

Human communication is an attempt to share realities with others.

Question 14

Chester Barnard in his famous work,The Function of the Executive,described the development and maintenance of a system of communication as a primary responsibility of executives.

Question 15

One of the least important characteristics of the "communications" era is the rapid change associated with mass production of information.

Question 16

Quintilian's ideal of the "good man speaking well" is an outdated concept of organizational communication competency.

Question 17

Excellence in organizational problem solving is nothing more than the management of large volumes of facts.

Question 18

Littlejohn and Jabusch believed that competence in most organizations can be accomplished through the filtering down of information from the executive level.

Question 19

Communication competency has evolved to the point where researchers finally agree on its definition.

Question 20

Individuals form impressions of self-competence while making judgments about the competency of others.

Question 21

Background or specific sets of experiences which are brought to the communication situation are known as encoding processes.

Question 22

The communication effect is the result,the consequence,or the outcome of the communication interactions.

Question 23

Most people engaged in interpersonal communication in organizations share common experiences.

Question 24

Noise is always present in one form or another.

Question 25

Sources send messages consisting of auditory,visual,olfactory,gustatory,or tactile stimuli in any combination of these five senses.

Question 26

The channel is the medium through which the message is transmitted.

Question 27

Organizational communication,as opposed to other forms of communication,is best understood as separate and distinct creations of organizational messages which have no dependence on previous messages.

Question 28

An individual is either a message source or a message receiver.

Question 29

An effect must be immediate to be a true effect.

Question 30

Organizations can be described as entities where people work together with random goals.

Question 31

While interpersonal communication occurs in organizations,organizational communication is a more comprehensive process.

Question 32

Human communication is the process of constructing shared realities,creating shared meanings.

Question 33

Message channels are usually free of distortion or noise.

Question 34

Organizing is an attempt to bring order out of chaos or to establish organizations.

Question 35

Message encoding is the process of formulating messages choosing content and symbols to convey meaning.

Question 36

Noise is the distortion or interference that contributes to discrepancies between the meaning intended by the source and the meaning assigned by the receiver.

Question 37

The context is the environment for the communication interaction.

Question 38

Organizational communication is really just interpersonal communication in an organizational setting.

Question 39

Individual communication competencies do not influence interpersonal communication.

Question 40

Decoding is the symbolic attempt to transfer meaning;it is the signal that serves as a stimulus for a receiver.