Question 1

Job enlargement and job enrichment mean essentially the same thing.

Accepted Answer

While job enlargement increases the number of tasks performed, job enrichment adds a fundamentally different dimension: authority and control to make meaningful decisions about the work.

Question 2

The core philosophy upon which the job characteristic model is based is:&#10;A) reciprocity&#10;B) empathy&#10;C) autonomy&#10;D) internal motivation&#10;E) motivational valences

Accepted Answer

Internal motivation is the motivation that comes from the job itself rather them from outside rewards.

Question 3

A(n)  ________function is an activity that contributes directly to creating or selling the company's products.&#10;A) staff&#10;B) line&#10;C) mechanistic&#10;D) organic&#10;E) charted

Accepted Answer

According to the definition provided, a "line" function is the activity that directly contributes to creating or selling the company's products. Therefore, option B is the best choice.

Question 4

The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross- departmental coordination.

Accepted Answer

Product departmentalization involves creating separate departments for each product line, which can lead to duplication of resources and functions across departments, resulting in increased costs. It can also limit communication and coordination among departments, leading to difficulties in achieving organizational goals.

Question 5

________is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.&#10;A) Pooling interdependence&#10;B) Reciprocating interdependence&#10;C) Reengineering&#10;D) Repositioning&#10;E) Manufacturing conversion

Accepted Answer

The definition provided matches the concept of reengineering, which involves the complete rethinking and redesign of business processes to achieve significant improvements in performance measures such as cost reduction, quality improvement, service enhancement, and speed optimization. Pooling and reciprocating interdependence refer to types of inter-organizational relationships, while repositioning refers to strategic shifts in an organization's position in the market. Manufacturing conversion is a general term that can refer to any transformation or change in the production process.

Question 6

The process view of an organization will typically be very similar to the structural, hierarchical view of the organization.

Accepted Answer

The process view of an organization will typically be very different from the structural, hierarchical view of the organization.

Question 7

One of the key assumptions underlying the chain of command is ________, which means that workers shouldreport to just one supervisor.&#10;A) delegation of command&#10;B) empowerment&#10;C) synergistic authority&#10;D) unity of command&#10;E) centralization of authority

Accepted Answer

Unity of command is the principle that an employee should have only one supervisor to report to. This ensures clear communication and avoids confusion or conflicting instructions from multiple superiors.

Question 8

Specialized jobs are generally inefficient.

Accepted Answer

Specialized jobs are highly efficient but can be tedious unless managers use job rotation, job enlargement, and job enrichment to make them more interesting.

Question 9

Except for the core business activities that they can perform better, faster, and cheaper than others, ________ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Accepted Answer

The statement aligns with the concept of modular organizations, where the focus is on outsourcing non-core business activities to external entities. Modular organizations aim to optimize their processes by consistently refining and improving their core competency, while outsourcing all other business functions to outsourced providers who specialize in those respective areas.

Question 10

A(n) ________ organization is an organization that is characterized by specialized jobs and responsibilities, precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic

Accepted Answer

The characteristics described in the statement are those of a mechanistic organization, which relies on a hierarchical structure with clearly defined roles and centralized decision-making.

Question 11

________is the collection of activities that transforms inputs into outputs that customers value.&#10;A) Reengineering&#10;B) Functionalization&#10;C) Organizational structure&#10;D) Production positioning&#10;E) Organizational process

Accepted Answer

The answer of ________is the collection of activities that transforms...

Deck 9: Section 1: Designing Adaptive Organizations