Question 1

__________is the knowledge, tools, and techniques used to transform inputs into outputs.&#10;A) Resource manipulation&#10;B) Procedural innovation&#10;C) A transformation system&#10;D) Technology&#10;E) Creativity

Accepted Answer

Technology refers to the knowledge, tools, and techniques used to transform inputs into outputs.

Question 2

Organizational decline is typically reversible at any of its five stages.

Accepted Answer

Decline is typically reversible only at each of the first four stages; by the time the dissolution stage is reached and the company is being dissolved through bankruptcy or by selling assets, it is normally too late to reverse the process.

Question 3

According to John Kotter's analysis of the errors managers make when leading change, the first and potentially most serious of these errors is:&#10;A) not establishing a great enough sense of urgency&#10;B) declaring victory too soon&#10;C) not anchoring changes in the corporation's culture&#10;D) not removing obstacles to the new vision&#10;E) a poorly designed organizational mission

Accepted Answer

Not establishing a great enough sense of urgency can cause the change effort to lose momentum and fail to gain support from stakeholders. It is important to create a compelling reason for change and to communicate the urgency of the situation to ensure that people are motivated and willing to take action.

Question 4

The General Electric workout is a special kind of:&#10;A) activity-oriented change&#10;B) results-driven change&#10;C) generational change&#10;D) vision-driven change&#10;E) resources-driven change

Accepted Answer

The General Electric workout is a continuous process aimed at achieving specific results through a structured approach of identifying issues, questioning assumptions, and developing solutions. Therefore, it is a results-driven change.

Question 5

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?&#10;A) unfreezing&#10;B) organizational dialogue&#10;C) change definition&#10;D) incremental change&#10;E) change mentoring

Accepted Answer

The basic process of managing organizational change outlined by Kurt Lewin involves three steps: unfreezing, changing, and refreezing. Unfreezing refers to the process of preparing for change by acknowledging that change is necessary and creating a sense of urgency.

Question 6

Patterns of innovation over time that can create sustainable competitive advantage are called:&#10;A) innovation maps&#10;B) organization development&#10;C) results-driven change&#10;D) innovation streams&#10;E) cyclical inventions

Accepted Answer

Patterns of innovation over time that can create sustainable competitive advantage are called innovation streams. This includes both incremental and radical innovations that are continually developed and improved upon, leading to a sustained advantage over competitors. Innovation maps, organization development, and results-driven change are all related to innovation, but do not specifically refer to patterns of innovation over time. "Cyclical inventions" is not a commonly used term in the field of innovation.

Question 7

The _______approach to managing innovation assumes that innovation is a predictable process made up of a series of steps and that compressing the time it takes to complete those steps can speed up innovation.

A) compression
B) milestones
C) dialectical
D) generational
E) prototypical

Accepted Answer

The word "compression" specifically refers to the act of shortening or speeding up a process, which aligns with the idea that innovation can be accelerated by compressing the time it takes to complete each step. The other answer choices do not convey this same meaning.

Question 8

A technology ___________begins with the &#34;birth&#34; of a new technology and ends when that technology reaches its limits and &#34;dies&#34; as it is replaced by a newer, substantially better technology.&#10;A) process&#10;B) pattern&#10;C) cycle&#10;D) hierarchy&#10;E) continuum

Accepted Answer

The given statement is describing a repeating pattern of the birth and death of technologies, which implies a cycle. Choices A, D, and E do not accurately represent this idea, and choice B does not provide a strong enough indication of the repeating nature of the process.

Question 9

Which of the following approaches is aimed at changing large systems, small groups, or individuals?&#10;A) General Electric workout&#10;B) the functional approach to change&#10;C) organizational development&#10;D) results-driven change&#10;E) Lewin's change synthesis

Accepted Answer

Organizational development is a planned effort aimed at changing both small groups and large systems within an organization, as well as individuals. The goal is to improve the organization's effectiveness and overall well-being. The other options are more specific approaches to change, such as GE Workout (aimed at specific business problems), the functional approach (improving efficiency in specific areas), results-driven change (focuses on achieving specific outcomes), and Lewin's change synthesis (model for understanding change at the individual level).

Question 10

Organizational innovation is defined as doing things differently in an organization.

Accepted Answer

Organizational innovation is the successful implementation of creative ideas in an organization.

Question 11

The research on technology cycles and technological innovation applies only to high-tech products developed in the bioengineering, robotics, and computer industries.

Accepted Answer

The answer of The research on technology cycles and technological...

Question 12

Resistance to change results from organizational factors, such as the absence of promotion guidelines, bonuses, and praise.

Accepted Answer

The answer of Resistance to change results from organizational factors,...

Deck 7: Section 2: Innovation and Change