Question 1

The two kinds of external organizational environments are the general environment that affects all organizations and the specific environment that is unique to each company.

Accepted Answer

This statement is true. The general environment includes factors such as economic, technological, legal, and social trends, while the specific environment includes factors such as customers, suppliers, competitors, and regulatory agencies that are unique to each organization.

Question 2

External environments are the forces and events outside a company that have the potential to influence or affect it.

Accepted Answer

This statement is true. External environments can include factors such as economic, social, technological, political, and competitive forces that can impact a company's operations and success.

Question 3

__________is/are a primary source of organizational culture.&#10;A) The company's founder&#10;B) The organization's competitive strategy&#10;C) The industry in which the organization operates&#10;D) Employees&#10;E) Customers

Accepted Answer

The company's founder is a primary source of organizational culture as they often set the initial values, beliefs, and practices that shape the culture.

Question 4

Managers can use behavioral addition and behavioral substitution to:&#10;A) create benchmarks&#10;B) assess the threats and opportunities in the internal environment&#10;C) develop new products&#10;D) locate new markets for existing products&#10;E) modify corporate culture

Accepted Answer

Behavioral addition is the process of having managers and employees perform a new behavior while behavioral substitution is having managers and employees perform a new behavior in place of an old one.

Question 5

In terms of environmental complexity, ____________environments have few environmental factors, whereas___________ environments have many environmental factors.&#10;A) non-competitive; competitive&#10;B) simple; complex&#10;C) stable; dynamic&#10;D) scarce; abundant&#10;E) market-oriented; product-oriented

Accepted Answer

The terms "few environmental factors" and "many environmental factors" indicate that the question is referring to the complexity of the environment. Simple environments have fewer factors, whereas complex environments have more.

Question 6

Which of the following is a characteristic of successful organizational cultures?&#10;A) adaptability&#10;B) consistency&#10;C) involvement&#10;D) a clear vision&#10;E) all of these

Accepted Answer

All of these characteristics are important for successful organizational cultures. Adaptability is important for being able to respond to changes in the environment. Consistency helps to create a sense of stability and reliability. Involvement promotes employee engagement and buy-in. A clear vision provides direction and purpose.

Question 7

_____________involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.&#10;A) Competitive mapping&#10;B) A market audit&#10;C) A SWOT analysis&#10;D) A proactive strategy&#10;E) A competitive analysis

Accepted Answer

A competitive analysis involves identifying and examining your competitors in order to determine their strengths and weaknesses, as well as potential opportunities and threats they may pose to your business. This can be useful in developing strategies to compete effectively in the market. The other options listed (competitive mapping, market audit, SWOT analysis, and proactive strategy) may also be relevant in strategic planning, but do not specifically address the task of analyzing competitors.

Question 8

A key factor influencing the relationship between companies and their suppliers is:&#10;A) how dependent they are on each other&#10;B) how much they know about each other&#10;C) how compatible their organizational cultures are&#10;D) the type of product being manufactured&#10;E) all of these

Accepted Answer

The answer of A key factor influencing the relationship between...

Question 9

The_______ is the set of key values, beliefs, and attitudes shared by organizational members.&#10;A) industry code of ethics&#10;B) internal environment&#10;C) organizational culture&#10;D) organizational strategy&#10;E) organizational vision

Accepted Answer

Organizational culture refers to the set of key values, beliefs, and attitudes shared by organizational members. It includes the norms, behaviors, language, and symbols that characterize the organization and shape the way people behave and interact with each other. Industry code of ethics, internal environment, organizational strategy, and organizational vision are related concepts but do not refer specifically to the shared values and beliefs of organizational culture.

Question 10

Which of the following is a component of Volkswagen's specific environment and will directly influence how it does business?&#10;A) Renault, a French car maker&#10;B) laws concerning air bags&#10;C) inflation&#10;D) gasoline prices&#10;E) the fact consumers are buying fewer SUVs

Accepted Answer

Renault would be a competitor, a part of the specific environment.

Question 11

The first step managers use to make sense of their changing environments is:&#10;A) environmental scanning&#10;B) perceptual re-engagement&#10;C) modifying budgets&#10;D) downsizing&#10;E) benchmarking

Accepted Answer

The answer of The first step managers use to make...

Question 12

____________is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.&#10;A) Consumer confidence forecasts&#10;B) Competitive analysis&#10;C) Reactive customer monitoring&#10;D) Proactive customer monitoring&#10;E) Continuous data mining

Accepted Answer

The answer of ____________is used to refer to a company's...

Deck 3: Section 3: Organizational Environments and Cultures