Deck 1: Section 2: Management
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Deck 1: Section 2: Management
1
A(n)____________ is a manager who was successful early in their careers, but were knocked off the fast track by the time they reached the middle to upper levels of management.
A) overachiever
B) derailer
C) first-line manager
D) arriver
E) motivator
A) overachiever
B) derailer
C) first-line manager
D) arriver
E) motivator
derailer
2
A manager who gets work done with a minimum of effort is increasing the ___________of the organization
A) efficiency
B) effectiveness
C) functionality
D) synergy
E) productivity
A) efficiency
B) effectiveness
C) functionality
D) synergy
E) productivity
efficiency
3
Which skills increase in their importance to success as managers rise through the managerial ranks?
A) human skills and decisional skills
B) informational skills and the motivation to manage
C) conceptual skills and the motivation to manage
D) conceptual skills, technical skills, and human skills
E) human skills and informational skills
A) human skills and decisional skills
B) informational skills and the motivation to manage
C) conceptual skills and the motivation to manage
D) conceptual skills, technical skills, and human skills
E) human skills and informational skills
C
4
Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and motivation to manage.
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5
Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as:
A) general managers
B) middle managers
C) first-line managers
D) team leaders
E) top managers
A) general managers
B) middle managers
C) first-line managers
D) team leaders
E) top managers
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6
According to Mintzberg, which of the following lists the three major roles managers fulfill while performing their jobs?
A) interpersonal roles, informational roles, and decisional roles
B) informational roles, ethical roles, and action roles
C) corporate roles, coordination roles, and informational roles
D) decisional roles, informational roles, and organizational roles
E) interpersonal roles, intrapersonal roles, and departmental roles
A) interpersonal roles, informational roles, and decisional roles
B) informational roles, ethical roles, and action roles
C) corporate roles, coordination roles, and informational roles
D) decisional roles, informational roles, and organizational roles
E) interpersonal roles, intrapersonal roles, and departmental roles
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7
After six months as a manager, new managers typically believe their job is:
A) to provide negative reinforcement
B) to exercise formal authority
C) to maintain control and avoid delegation
D) people development
E) to solve problems for subordinates
A) to provide negative reinforcement
B) to exercise formal authority
C) to maintain control and avoid delegation
D) people development
E) to solve problems for subordinates
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8
The four classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.
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9
A manager engaged in the management function of_________ and taking corrective action when needed.
A) planning
B) organizing
C) leading
D) controlling
E) motivating
A) planning
B) organizing
C) leading
D) controlling
E) motivating
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10
An accountant with___________ has the ability to create a budget, compare the budget to the actual income statement, and determine unnecessary expenses.
A) technical skill
B) human skill
C) conceptual skill
D) motivational skill
E) interpersonal skill
A) technical skill
B) human skill
C) conceptual skill
D) motivational skill
E) interpersonal skill
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11
First-line managers are the only managers who do not supervise other managers.
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