Deck 2: Interpersonal Communication and Culture

Question 1

Generally Canadians are proud of their

A) mosaic concept.
B) international communication.
C) melting pot concept.
D) ethnocentricity.

Answer 1

A

Question 2

The term "intercultural" is used broadly to describe

A) all barriers to communication.
B) all forms of communication among persons from different groups.
C) all information that is explicitly stated in verbal messages.
D) all forms of communication within a cultural group.

Answer 2

B

Question 3

Which of the following is NOT true of a masculine culture?

A) The emphasis is placed on material success.
B) Children are socialized to be assertive, ambitious, and competitive.
C) Marks in school are given less importance.
D) Conflicts are confronted directly.

Answer 3

C

Question 4

Knowing one's tendency toward ethnocentrism

A) is depressing.
B) may help you avoid it.
C) will hamper intercultural communication.
D) can only happen after living in other cultures.

Question 5

An example of ethnocentrism is

A) civil war.
B) ignoring differences.
C) behaving mindlessly.
D) teaching children about their heritage.

Question 6

Acculturation occurs more quickly for

A) people who are not familiar with the host culture.
B) people who are less educated.
C) people who are risk-takers.
D) people who are dissimilar from the host culture.

Question 7

Intercultural communication means

A) the transmission of culture from one generation to another.
B) processes that modify a person's culture through contact with other cultures.
C) communication between persons of different cultures.
D) all that a social group has produced and developed.

Question 8

An example of being mindful is

A) forgetting where you left your key.
B) failing a test.
C) ignoring differences among cultures.
D) being afraid to touch a person with a non-communicable illness.

Question 9

Culture means all of the following EXCEPT

A) a lifestyle of a group of people.
B) other cultures attempting to develop to the extent Canadian culture has.
C) values, beliefs, behaviour.
D) language, art, religion.

Question 10

In a mindful state,

A) we are non-rational.
B) we resort to a critical-thinking mode.
C) we recognize other cultures are inferior.
D) we ignore barriers and gateways to intercultural communication.

Question 11

Intercultural value conflict areas in North America include

A) acceptance of others.
B) contact with other cultures.
C) communication between persons of different cultures.
D) differences in status and hierarchical rank.

Question 12

Which of the following statements is NOT true about an individualistic/low context culture?

A) Success depends on you surpassing others.
B) Personal relationships are extremely important.
C) Directness is valued.
D) Little time is spent getting to know each other in meetings.

Question 13

The following are methods to improve intercultural communication:

A) reduce ethnocentrism, be mindful, face fears, avoid overattribution, and adjust your communication
B) remove ethnocentrism, be mindless, face fears, avoid overattribution, and adjust your communication
C) reduce ethnocentrism, ignore differences, face fears, be mindful, and adjust your communication
D) reduce ethnocentrism, ignore differences, face fears, and avoid overattribution

Question 14

Intercultural communication can be used to describe all of the following situations EXCEPT

A) communication between Muslims and Catholics.
B) communication between homosexuals and heterosexuals.
C) communication between doctors and nurses.
D) communication between senior citizens and young people.

Question 15

Another frequent difference and source of misunderstanding between high- and low-context cultures is __________.

A) public praise
B) acceptance of others
C) face-saving
D) family relations

Question 16

Which of the following is NOT a true statement about a collectivist culture?

A) You are responsible for the entire group.
B) Success is measured by your contribution to the group.
C) You take pride in your similarity to other members of the group.
D) Distinctions between in-group members and out-group members are unimportant.

Question 17

Acculturation means

A) the transmission of culture from one generation to another.
B) processes that modify a person's culture through contact with other cultures.
C) communication between persons of different cultures.
D) all that a social group has produced and developed.

Question 18

A high-context culture is also

A) a collectivist culture.
B) an individualistic culture.
C) an ethnocentric culture.
D) a competitive culture.

Question 19

Cultures differ in terms of their

A) orientation, context, and masculinity.
B) individualism, content, and masculinity.
C) orientation, content, and masculinity.
D) orientation, individualism, and time.

Question 20

In a low context culture, the communication

A) does not come from verbal messages.
B) comes from formal transactions.
C) comes from written contracts.
D) comes from verbal messages.

Question 21

We are all a little ethnocentric.

Question 22

Describe the stages of conscious continuum and explain how they may be helpful to understand what it means to be mindful.

Question 23

The processes by which a person's culture is modified through direct contact with another culture is __________. The process by which all that a culture has produced is transmitted from one generation to another is __________.

Question 24

Culture shock refers to

A) different electrical voltage in different countries.
B) a psychological reaction to being in a very different culture.
C) a pleasant sense of excitement at being in a different culture.
D) an unusual reaction not normally felt by most people experiencing a new culture.

Question 25

Which of the following is NOT a stage of culture shock?

A) honeymoon
B) crisis
C) adjustment
D) problem

Question 26

Members of a high-context culture are reluctant to say no for fear of offending and causing a person to lose face.

Question 27

We learn our behaviours from our culture.

Question 28

Identify something in your own experience that demonstrates enculturation. How has it been impacted by acculturation?

Question 29

When you assume that others are like you, you are implicitly complimenting and affirming them.

Question 30

Acculturation is the process by which you learn the values of your culture.

Question 31

Communication between African Canadians and Asian Canadians is an example of international communication.

Question 32

Enculturation, acculturation, and intercultural are the steps in a model of cross-cultural communication.

Question 33

Describe how cultures differ.

Question 34

The following are all effective strategies to use during intercultural communication EXCEPT

A) communicate positiveness.
B) communicate expressiveness.
C) use expediency.
D) use immediacy.

Question 35

The textbook identifies North American values that can create intercultural conflict. Which of the following is identified as a North American value?

A) The individual is perceived as a separate entity.
B) Communication follows a predictable formal series of steps.
C) Differences in hierarchical rank are stressed.
D) Time moves slowly.

Question 36

Members of a low context culture are reluctant to question the judgments of their superiors.

Question 37

Assume you are a consultant to a business person going to do business in a foreign country for the first time. What are primary steps you would recommend in order for that person to experience effective intercultural communication?

Question 38

Members of a low context culture may see members of a high context culture as vague or underhanded.

Question 39

Culture refers to the finer elements of our lifestyles: art, music, drama, dance.

Question 40

Culture shock results from your feelings of

A) dismissing a valid argument.
B) alienation, conspicuousness, and difference from everyone else.
C) credibility and difference.
D) credibility and alienation.

Question 41

The tendency to see too much of what a person does as a result of his/her culture is called __________.

Question 42

Assuming that all people are similar is an example of __________.

Question 43

Members of _________ cultures spend a lot of time getting to know each other before any important transactions take place.

Question 44

__________ includes all that members of a social group have produced and developed.

Question 45

__________ is the psychological reaction you experience when you enter a culture that is very different from your own.

Question 46

__________ is a process of culture that is transmitted from one generation to another.

Question 47

Ethnocentrism exists on a __________.

Question 48

__________ is the tendency to evaluate the values, behaviours, and norms of your culture as being superior to those of other cultures.

Question 49

You receive messages through __________ imposed by a unique culture.