Deck 6: Oral and Nonverbal Communication Patterns

Question 1

Reading a journal during a meeting in cultures which follow a polychronic time system is considered rude.

Answer 1

False

Question 2

Placing a hand on the back of an Asian worker's chair is appropriate.

Answer 2

False

Question 3

Most symbols are widely recognized by people of both a country's macroculture and microcultures.
Multiple Choice.Circle the letter corresponding to the correct response.

Answer 3

False

Question 4

Nonverbal leakage often occurs in the legs and feet as these areas are more difficult to control.

Question 5

The use of the hands and arms are the most expressive types of body language.

Question 6

While black symbolizes mourning in the United States,white is often worn to Japanese funerals.

Question 7

Such objects as clothing are more important nonverbal communicators within one's culture than between cultures.

Question 8

In the United States,eye contact is a sign of respect and attentiveness.

Question 9

Making quick decisions is the sign of an effective manager in Japan while it is often viewed as impulsive in the United States.

Question 10

The Chinese prefer face-to-face seating arrangements when conversing.

Question 11

People of the United States tend to need less space than do those of the Greek or Latin American cultures.

Question 12

Paralanguage conveys emotions.

Question 13

Chronemics is the intentional or unintentional implied meaning of a message.

Question 14

Most people in the United States use the indirect method of reasoning to solve problems.

Question 15

U.S.businessmen use silence as a bargaining tool when negotiating with the Japanese.

Question 16

In the Middle East,prolonged eye contact with women is considered inappropriate.

Question 17

The United States is a culture that follows the monochronic time system.

Question 18

Which statement referring to thought patterns is incorrect?

A)Asians typically use the inductive method of reasoning.
B)Thought patterns impact oral communication.
C)When using the deductive method of reasoning,one starts with the facts and goes to generalizations.
D)Recognizing different thought patterns is important in negotiation with different cultures.

Question 19

Arab cultures have a casual attitude toward time;they believe God decides when things get accomplished.

Question 20

Signs are usually simpler than symbols.

Question 21

Nonverbal communication does not include

A)chromatics.
B)chronemics.
C)haptics.
D)semantics.

Question 22

Which of the following statements related to space is incorrect?

A)In the United States,the social zone is used for interacting impersonally in business situations.
B)In the United States,offices on the fourth floor have more status than those on the first floor.
C)French top-level executives have private offices.
D)The Japanese do not consider private offices appropriate.

Question 23

People from cultures that follow the monochronic time system tend to

A)do one thing at a time.
B)be committed to people.
C)borrow and lend things often.
D)build lifetime relationships.

Question 24

Which term refers to rate,volume,and quality that interrupts or temporarily takes the place of speech and affects the meaning of a message?

A)chronemics
B)oculesics
C)proxemics
D)paralanguage

Question 25

Which term refers to communicating through the use of bodily contact?

A)kinesics
B)haptics
C)olfactics
D)proxemics

Question 26

Which statement is incorrect?

A)Knowing cultural variations in the use of silence is helpful when conversing with persons in another culture.
B)Determining cultural meanings associated with various colors is advised to assure that nonverbal messages associated with color are positive ones.
C)Good advice when communicating with persons in other cultures is to keep gestures to a minimum.
D)Although oral communication varies from culture to culture,nonverbal communication is almost always interpreted the same in each culture.

Question 27

Which statement relating to chromatics is incorrect?

A)Chromatics can have negative and positive connotations.
B)Americans and Japanese both wear black to funerals.
C)Brides in India often wear red or yellow.
D)In China,a green hat signifies that your wife or sister is a prostitute.

Question 28

Which statement concerning haptics is incorrect?

A)Touching may be interpreted as a form of sexual harassment.
B)Some cultures are more comfortable with bodily contact than others.
C)Japan is considered a "touch" culture.
D)In the Middle East,avoid touching someone with your left hand.

Question 29

Which term refers to gaze and eye contact?

A)chronemics
B)monochronic
C)oculesics
D)olfactics

Question 30

Which statement is incorrect?

A)Costly business blunders are often the result of a lack of knowledge of another culture's nonverbal communication patterns.
B)Processes of reasoning and problem solving are the same in all cultures.
C)Attitudes toward time and use of space convey nonverbal messages in intercultural encounters.
D)When in another culture,an appropriate caution would be to watch the behavior of the persons you are talking with and match their style.

Question 31

Which of the following does not belong in the "don't touch" category?

A)England
B)Japan
C)Middle East countries
D)United States

Question 32

Which statement does not reflect the intimate zone?

A)the most formal zone
B)less than 18 inches
C)reserved for very close friends
D)entered when shaking hands

Question 33

Which statement regarding oculesics is incorrect?

A)People in the United States do not favor direct eye contact.
B)People in China lower their eyes as a sign of respect.
C)The Japanese direct their gaze below the chin.
D)Eye contact is very intense in the Middle East.