Deck 1: Professionalism in Health Care

Question 1

Health care workers need an attitude that supports service to others because:

A)health care is a service industry.
B)patients seek health care at vulnerable times in their lives.
C)patient-worker interactions must build confidence and trust.
D)All of the above

Answer 1

All of the above

Question 2

Self-esteem is:

A)confidence in the honesty,integrity,and reliability of another person.
B)social rank in a community based on income,education,and occupation.
C)aims,objects,or ends that one strives to attain.
D)belief in oneself,self-respect.

Answer 2

belief in oneself,self-respect.

Question 3

It's not the job you do that makes you a professional,it's how you do your job that counts.

Answer 3

True

Question 4

All health care workers,regardless of their job title,education,credentials,or years of work experience have the opportunity and the obligation to strive for professional recognition.

Question 5

Competence is:

A)being worthy of belief or trust.
B)having a credential from a state agency.
C)possessing necessary knowledge and skills.
D)having a degree of worth,merit,or honor.

Question 6

Which of the following behaviors or traits can help you identify a health care professional when you see one?

A)They set high standards for their performance and achieve them.
B)They are well paid and have a college degree.
C)They have at least five years of work experience in their field.
D)All of the above

Question 7

Graduating from a training program or earning a college degree doesn't automatically make you a professional.

Question 8

Medical procedures which are conducted to decide the nature of a disease or condition are called:

A)cultural.
B)therapeutic.
C)credible.
D)diagnostic.

Question 9

Reputation refers to:

A)feeling or showing honor or esteem.
B)importance and value in oneself.
C)standards of conduct and moral judgment.
D)a person's character,values,and behavior as viewed by others.

Question 10

Steps that you can take now to begin developing your professional reputation include:

A)earning high grades and scoring well on exams.
B)demonstrating good attendance and punctuality.
C)enhancing your communication skills.
D)All of the above.

Question 11

What might happen if a patient witnesses unprofessional behavior by a health care worker?

A)The patient might lack confidence in the provider's ability and commitment to provide quality patient care.
B)The patient might assume that the other people who work there are also unprofessional.
C)The patient might not recommend the provider to family members,friends,or other people.
D)All of the above

Question 12

Health care providers are:

A)doctors,health care workers,and health care organizations that offer health care services.
B)people who cover the expense for goods received or services rendered.
C)groups of people who share the same values,norms,and behaviors.
D)credentials from a state agency awarding legal permission to practice.

Question 13

In today's society,the amount of education that a person has and what he or she does for a living have become important contributors to an individual's self-esteem and sense of self-worth.

Question 14

Credentials from a state agency or a professional association awarding permission to use a special professional title are called:

A)licenses.
B)certifications.
C)scopes of practice.
D)GEDs.

Question 15

Postsecondary occurs:

A)prior to high school.
B)during high school.
C)after high school.
D)None of the above