Deck 4: Problems of Communication

Question 1

Professional jargon or legal terminology may have little, no, or a different meaning to those outside the profession or legal system is which type of communication barrier?

A) Lack of motivation or interest
B) Non-credibility of the source
C) Lack of communication skills
D) Use of personalized meanings

Answer 1

D

Question 2

The process of transmitting symbols back and forth from one source to the other is also know as a dyad form of communication. True or False

Answer 2

True

Question 3

Exclusionary rules in criminal trials dictate the admission of evidence that has been obtained in ways that are considered illegal. True or False

Answer 3

True

Question 4

____________ is the substance that we attempt to share through symbols in communication.

Question 5

Absolute information is an idea or piece of knowledge expressed in recognized symbolic terms. True or False

Question 6

The more gates that communication must pass through, the more likely it is that the message will pass rapidly and will not be altered. True or False

Question 7

Organizational networks are mutually exclusive and they tend to overlap. True or False

Question 8

What is the first step of the communication process?

A) Decoding
B) Receiving
C) Encoding
D) Transmitting

Question 9

Upward communication among organizational members at the same level can facilitate task coordination, provide a means of sharing information, provide a formal channel of communication for problem solving, and facilitate mutual support for staff involved. True or False

Question 10

The number of potential official, kinship, and informal networks is virtually endless. True or False

Question 11

All of these are communication barriers and/or alter the meaning of the message, except?

A) Use of personalized meanings
B) Lack of language skills
C) Use of complex channels
D) Lack of motivation or interest

Question 12

Communication theorists consider ___________ communication an extremely powerful part of the communication process for an organization and its members.

Question 13

Within an organization what type of network is formed more for personal than for professional motives and may not have much to do with the goals of their agency?

A) Complex
B) Kinship
C) Dynamic
D) Horizontal

Question 14

Formal communication or grapevine is the flow of information that is used to provide organizational members with sufficient information to satisfy their curiosity. True or False

Question 15

A network is static because member may enter or leave the network system. True or False

Question 16

How many steps are in the communication process?

A) 7
B) 8
C) 5
D) 4

Question 17

Downward communication allows executives a clear path to send information downward to their subordinates. True or False

Question 18

Communication barriers exist more in the criminal justice system than in other systems because of checks and balances. True or False

Question 19

It is important for individuals to understand nonverbal communication for one to become an effective listener. True or False

Question 20

The rate and complexity of communication inputs to an individual, are known as:

A) Rate
B) Load
C) Overload
D) Non-verbal

Question 21

Perceptions tend to alter the communication process within criminal justice organizations. True or False

Question 22

________ theory is the shared assistance of information among criminal justice agencies.

Question 23

Interagency relations will decrease the communication barrier and improve the efficiency of criminal justice organizations. True or False

Question 24

______ _______ are people who serve as members of two or more groups or are part of the social system of two or more groups.

Question 25

Theory X approach, encourages teamwork rather than adversarial and competitive relationships among agency staff? True or False

Question 26

Communication among criminal justice agencies, in short, is carried out by individuals with different views. True or False

Question 27

The _______ center is a mechanism for exchanging information and intelligence.

A) Union
B) Fusion
C) Cohesion
D) Technical

Question 28

The _______ keeps the agency from being accessed by non-agency individuals.