Deck 13: Organizational Effectiveness

Question 1

Under process model organizational effectiveness is portrayed by having internal conflict where information flows easily both horizontally and vertically, and where internal functioning is smooth and characterized by trust and benevolence toward individuals. True or False

Answer 1

True

Question 2

The public wants to see offenders rehabilitated but wants to see them suffer in prison. True or False

Answer 2

False

Question 3

The _____________ suggests attention the possible contributions of individual employees to organizational effectiveness.

Answer 3

Behavioral Analysis

Question 4

The assessment of effectiveness includes:

A) The process of identifying goals
B) Measuring goals
C) Comparing results against some standard
D) All of the above

Question 5

_________ are generally for public consumption and can be found in annual reports and broad policy statements.

Question 6

_____________ model is a process rather than an end state, and is consisted of related components.

Question 7

Participant-satisfaction model is concerned with morale and strives to serve both the organizational constituencies and serving the public. True or False

Question 8

Although, there are complex goal attainment; one program has been named successful since it was initiated in 1995 by the New York Police Department, ___________.

A) POP
B) HOT SPOTS
C) COMPSTAT
D) CPTED

Question 9

______________ refers to the degree of congruence between organizational goals and some observed outcome.

Question 10

According to Yuchtman and Seashore (1967), introduced a concept that suggests that organizations are not assumed to possess goals, nor is goal accomplishment a relevant consideration; ______________________.

A) Goal Model
B) Goal Optimization
C) System Resource Model
D) Variable Analysis

Question 11

This process is consistent with human relations perspectives in organizational analysis,___________.

A) Goal Effectiveness
B) Goal Optimization
C) Internal Process Model
D) Strategic-Constituency

Question 12

Under the goal model effectiveness signifies the degree to which an organization realizes its goals. True or False

Question 13

_________ are generally derived from official goals but tell us exactly what the organization is trying to do.

Question 14

Under process approach model how many components make up this process?

A) 5
B) 3
C) 4
D) 2

Question 15

_____________ refers to the need to balance goals and thus to optimize multiple goals rather than to fully achieve a particular one.

A) Goal Model
B) Participant-Satisfaction
C) Goal Optimization
D) Process Approach

Question 16

Organizational behavior and management has been researched for many years; ______________is the central theme in the literature related to these two topics.

Question 17

Lipsky (1980) argued that organizations have conflicting goals that reflect conflict absorbed by the organizational from society at large. True or False

Question 18

When Compstat was introduced crime rates were already going down in the entire country. True or False

Question 19

___________ incorporates concerns for changes in an organization's environment.

Question 20

Compstat is used for:

A) As a management tool for crime analysis and crime reduction
B) Clarification of mission and goals at district level
C) Forces clarification of mission and goals within each district level
D) All of the above

Question 21

According to Perrow's (1977), variable analysis seeks to answer the question of how well some goal is being met. True or False

Question 22

The major concern for agency members will be how the results of the evaluation will impact their careers or affect their professional reputations. True or False

Question 23

Multi-goal/multi-measure designs give a more comprehensive view of organizational effectiveness than single measures do. True or False

Question 24

Real or perceived competition among practitioners or supervisors if fostered through an evaluation process can also give rise to fudging data or altering reports. True or False

Question 25

In Gross-Malfunctioning Analysis, the target of inquiry is failed or failing organizations. True or False

Question 26

The reason behind fudging data is due to the unrealistic goals by which to judge effectiveness. True or False

Question 27

Studies that involve the identification and measurement of some goal or goals uses a ________________ as a method.

Question 28

Variable analysis is the best approach in studying effectiveness in criminal justice. True or False

Question 29

_____________ refers to the processes central to the evaluation of an individual's performance, and ______________ refers to the relationship between performance and actual goal accomplishment.

A) Performance Appraisal, Performance Measurement
B) Performance Measurement, Performance Appraisal
C) Variable Analysis, Revelatory Analysis
D) Revelatory Analysis, Variable Analysis

Question 30

According to Perrow's (1977), revelatory analysis asks who is getting what from an organization. True or False