Deck 4: B: The Fulfillment Process

Question 1

The fulfillment process often begins when a customer sends an inquiry.

Answer 1

True

Question 2

When using an ES,much of the data needed to create a customer invoice is manually entered.

Answer 2

False

Question 3

The only time a financial impact is made on the income statement in the fulfillment process is when you send the shipment.

Answer 3

True

Question 4

The fulfillment process often begins when a supplier sends an inquiry.

Question 5

The fulfillment process often begins when a supplier sends a quotation.

Question 6

When using an ES,much of the data needed to create a customer invoice is automatically obtained from data previously stored in the system.

Question 7

A financial impact is not made on the income statement in the fulfillment process when you send the shipment.

Question 8

When using an ES,it is very difficult to obtain information about the status of a customer order.

Question 9

Configure-to-order involves fulfilling customer orders directly from the company's inventory or finished goods.

Question 10

Sell-from-stock involves fulfilling customer orders directly from the company's inventory or finished goods.

Question 11

Configure-to-order involves taking a standard or base model of a product and then configuring it to meet the customer's special needs by adding either special options or add-on parts.

Question 12

The sales department creates the sales order.

Question 13

A picking document includes the storage location of the materials to be picked.

Question 14

The fulfillment process often begins when a customer sends a quotation.

Question 15

When creating customer invoices,the person responsible can retrieve a list of orders that need to be acted on.This list is called a billing due list.

Question 16

A packing list includes the storage location of the materials to be packed.

Question 17

When you sent the shipment two transactions happen that affect the financial impact of the fulfillment process.

Question 18

When creating customer invoices,the person responsible can retrieve a list of orders that need to be acted on.This list is called an order due list.

Question 19

Sell-from-stock involves taking a standard or base model of a product and then configuring it to meet the customer's special needs by adding either special options or add-on parts.

Question 20

The sales department creates the customer purchase order.

Question 21

The accounts receivable account goes up when a shipment is sent.

Question 22

The cost of goods sold account goes up when a shipment is prepared.

Question 23

The cost of goods sold account goes up when shipment is sent.

Question 24

The accounts receivable account goes up when an invoice is sent.