Deck 2: Organizational Justice, Ethics, and Corporate Social Responsibility

Question 1

Charles belittles his employees and makes insensitive comments to them. Charles's behavior is likely to reduce:

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Answer 1

D

Question 2

Which of the following companies had its founder serve time in prison after being found guilty of insider trading?

A) Adelphia
B) Arthur Andersen
C) Martha Stewart
D) WorldCom

Answer 2

C

Question 3

Executives at which of the following companies were charged with using corporate funds for making exorbitant purchases?

A) Adelphia Communications
B) Arthur Andersen
C) Enron
D) Tyco

Answer 3

A

Question 4

Steadman provides clear reasons for the decisions he makes. His behavior is likely to increase:

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Question 5

Companies whose leaders explicitly express strong ethical commitment returned ________ the value to shareholders.

A) twice
B) three times
C) four times
D) ten times

Question 6

People's perception of the fairness of the procedures used to determine the outcomes they receive is:

A) distributive justice.
B) corporate social responsibility.
C) procedural justice.
D) interpersonal justice.

Question 7

Which should NOT be done by managers who want to "promote voice" in an organization?

A) Invite input
B) Meet regularly
C) Avoid suggestion systems
D) Use an open-door policy

Question 8

The results of training to promote justice have shown that:

A) employees of trained managers are less inclined to respond negatively.
B) employees of trained managers are more likely to engage in organizational citizenship behaviors.
C) employees of trained managers are not impacted at all.
D) Both A and B.

Question 9

The fair process effect is associated with:

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Question 10

It is a company's responsibility to set clear ________ and train employees to recognize and follow them.

A) moral values
B) standards of behavior
C) normative guidelines
D) representational axioms

Question 11

Letting employees know that you are always available to talk is BEST known as which of the following?

A) Using suggestion systems
B) Willingness to meet regularly
C) Conducting employee surveys
D) Using an open door policy

Question 12

People's fundamental beliefs regarding what is right or wrong, good or bad are known as:

A) ethical values.
B) moral values.
C) business ethics.
D) social responsibility.

Question 13

A form of organizational justice that focuses on people's beliefs that they have received fair amounts of valued work-related outcomes is:

A) distributive justice.
B) corporate social responsibility.
C) procedural justice.
D) interpersonal justice.

Question 14

Standards of conduct that guide people's decisions and behavior are known as:

A) ethics.
B) morals.
C) business ethics.
D) corporate social responsibility.

Question 15

Feeling valued by others in the organization provides an explanation for organizational justice effects. This explanation is known as:

A) interaction effects.
B) informational justice.
C) group-value explanation.
D) interpersonal justice.

Question 16

Which company had its officers cited for "cooking the books" for personal gain?

A) Enron
B) Sears
C) Tyco
D) Fortes Telecom

Question 17

The concept of ________ involves people's perceptions of the fairness of the manner in which others treat them.

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Question 18

When decisions that are made on the basis of unfair procedures make people dissatisfied with the outcomes they receive, the dissatisfaction with those outcomes alone is about:

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Question 19

Imposing new rules on workers without consulting them is thought to violate:

A) distributive justice.
B) informational justice.
C) procedural justice.
D) interpersonal justice.

Question 20

The concept of ________ involves people's perceptions of the fairness of the information used as the basis for making a decision.

A) distributive justice
B) informational justice
C) procedural justice
D) interpersonal justice

Question 21

The idea that no matter where you are, you should do whatever you consider to be right at home is called:

A) ethical imperialism.
B) ethical relativism.
C) ethical convenience.
D) ethical double standards.

Question 22

Which of the following laws was the most recent law enacted bearing on ethical behavior?

A) Foreign Corrupt Practices Act
B) Federal Prosecution of Business Organizations
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 23

Which of the following laws forbids paying bribes to foreign officials?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 24

Being ethical is not the same as being legal. Therefore, it is useful to think of the law as:

A) something that ethical corporations simply have to work around.
B) raising the bar for acceptable standards that companies must reach.
C) taking the place of ethical behavior by corporate executives.
D) providing the minimum acceptable standard to which companies must adhere.

Question 25

Which of the following laws was enacted to guard against future accounting scandals?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 26

Which of the following countries allows companies to dispose of toxic chemical waste?

A) Canada
B) Japan
C) Nigeria
D) China

Question 27

In which of the following countries is using pirated software considered acceptable?

A) Indonesia
B) Japan
C) Germany
D) China

Question 28

The possibility of condoning acts that violate one's own sense of morality can occur in which of the following:

A) ethical imperialism.
B) ethical relativism.
C) Sarbanes-Oxley.
D) False Claims Act.

Question 29

Which of the following laws is a revision of a previous law?

A) Foreign Corrupt Practices Act
B) Federal Prosecution of Business Organizations
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 30

The U.S. style of training in avoiding sexual harassment would be questioned in which of the following regions?

A) South America
B) Africa
C) Middle East
D) Northern Europe

Question 31

In which of the following countries must you purchase a gift for the other party in order to conduct business?

A) Indonesia
B) Japan
C) Germany
D) China

Question 32

Companies with reputations for treating people well are:

A) ignored by prospective employees.
B) highly sought by prospective employees.
C) unknown by prospective employees.
D) None of the above.

Question 33

Which of the following laws provides mechanisms for reporting fraudulent behavior against U.S. government agencies?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 34

Which of the following laws was the earliest law enacted bearing on ethical behavior?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 35

Companies that deliver products and services ethically:

A) do not draw more customers.
B) do not draw more employees.
C) draw more customers and employees.
D) draw only more customers.

Question 36

Which of the following laws specifies that actions taken by the organization to discourage criminal behavior will be recognized?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 37

Which of the following laws specifies guidelines for judges to follow?

A) Foreign Corrupt Practices Act
B) False Claims Act
C) Sarbanes-Oxley
D) Federal Sentencing Guidelines for Organizations

Question 38

The U.S. style of training in avoiding sexual harassment when done abroad would be a problem in terms of:

A) ethical relativism.
B) ethical imperialism.
C) organizational justice.
D) None of the above.

Question 39

In which of the following countries is bribing an official considered an acceptable cost of doing business?

A) Indonesia
B) Japan
C) Germany
D) China

Question 40

The idea that no culture's ethics are better than any other is embraced by which of the following:

A) ethical imperialism.
B) ethical relativism.
C) Sarbanes-Oxley.
D) False Claims Act.

Question 41

Greater concern for how things appear to others rather than how they really are is known as:

A) ethical relativism.
B) bottom-line mentality.
C) exploitative mentality.
D) Madison Avenue mentality.

Question 42

Hiring one's own relatives would be considered ethical in which of the following countries?

A) India
B) Japan
C) Nigeria
D) China

Question 43

Practices that are accepted within the organization, although they are contrary to the prevailing ethical standards of society at large, are known as:

A) counternorms.
B) ethical relativism.
C) stonewalling.
D) ethical imperialism.

Question 44

"I'm not going to behave unethically because I don't want to get into trouble." This is moral thinking at which of the following levels?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Relativistic level

Question 45

________ involve doing what is right and good for everyone.

A) Philanthropic responsibilities
B) Legal responsibilities
C) Ethical responsibilities
D) Financial responsibilities

Question 46

The belief that concern for others is less important than one's own immediate interests is known as:

A) ethical relativism.
B) bottom-line mentality.
C) exploitative mentality.
D) Madison Avenue mentality.

Question 47

In which of the following stages does an individual do whatever fulfills the obligations of society?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Ethical relativism

Question 48

In which of the following stages does an individual do whatever adheres to universal moral principles?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Ethical relativism

Question 49

Which of the following situational forces do NOT feature prominently in people's tendency to behave unethically?

A) Organizational norms that encourage unethical behavior
B) Managerial values that discourage integrity
C) Impact of unethical behavior by leaders
D) National culture

Question 50

"I'm going to do what society thinks is right." This is moral thinking at which of the following levels?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Relativistic level

Question 51

In which of the following stages does an individual do whatever keeps her from getting punished?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) All of the above.

Question 52

Most employees are sensitive to organizational efforts to promote ethical behavior because these represent social standards of right and wrong. This thinking is prevalent at which of the following levels?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Relativistic level

Question 53

The belief that financial success is the only thing that matters is known as:

A) ethical relativism.
B) bottom-line mentality.
C) exploitative mentality.
D) Madison Avenue mentality.

Question 54

In which of the following levels of moral reasoning do two-thirds of adults fall?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Ethical imperialism

Question 55

The belief that financial success is the only thing that matters is known as:

A) ethical relativism.
B) bottom-line mentality.
C) exploitative mentality.
D) Madison Avenue mentality.

Question 56

"I'm not going to do what is right, even if others don't agree." This is moral thinking at which of the following levels?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) Relativistic level

Question 57

Kohlberg's theory of cognitive moral development includes which of the following stages?

A) Preconventional level
B) Conventional level
C) Postconventional level
D) All of the above.

Question 58

The practice of willingly hiding relevant information by being secretive and deceitful is known as:

A) counternorms.
B) ethical relativism.
C) stonewalling.
D) ethical imperialism.

Question 59

"If it looks ethical, it is ethical" represents which of the following mentalities::

A) imperialist mentality.
B) bottom-line mentality.
C) exploitative mentality.
D) Madison Avenue mentality.

Question 60

The ________ asserts that one's own immediate interests are more important than the concern for others.

A) conventional paradigm
B) bottom-line mentality
C) exploitative mentality
D) internal-external model

Question 61

Departments in which employees felt treated unfairly had significantly higher rates of turnover.

Question 62

Which of the following is at the base of the pyramid of corporate social responsibility?

A) Cultural
B) Financial
C) Ethical
D) Legal

Question 63

Exceeding the prevailing legal and ethical standards and embracing values that promote the greater welfare of society at large is the domain of distributive justice.

Question 64

Which of the following is NOT an element in the pyramid of corporate social responsibility?

A) Philanthropic
B) Ethical
C) Financial
D) Cultural

Question 65

Adhering to Sarbanes-Oxley would fall under which of the responsibilities of corporate social responsibility?

A) Philanthropic
B) Ethical
C) Legal
D) Financial

Question 66

The anterior insula part of the brain is activated in response to procedural injustice.

Question 67

Procedural injustice activates the part of the brain associated with cognition.

Question 68

The tendency for companies to do well by doing good is known as:

A) corporate social responsibility.
B) the pyramid of corporate social responsibility.
C) the virtuous circle.
D) ethical imperialism.

Question 69

Which of the following involves a high-ranking organizational official who is expected to provide strategies for ensuring ethical conduct throughout the organization?

A) Ethics officers
B) Ethics hotlines
C) Ethics audits
D) Ethics committees

Question 70

The active investigation and documentation of incidents of dubious ethical value occur in which of the following?

A) Ethics officers
B) Ethics hotlines
C) Ethics audits
D) Ethics committees

Question 71

Providing employees explanations of why something had to be done will not reduce some of the problems of distributive injustice.

Question 72

Which of the following involves special phone numbers that employees can call to ask questions?

A) Ethics officers
B) Ethics hotlines
C) Ethics audits
D) Ethics committees

Question 73

Starbucks and Dell have been recognized for their efforts to advance the interests of women.

Question 74

In which of the following do senior-level managers assist the CEO in making ethical decisions?

A) Ethics officers
B) Ethics hotlines
C) Ethics audits
D) Ethics committees

Question 75

Organizational justice that focuses on people's beliefs that they have received fair amounts of valued work-related outcomes is known as distributed justice.

Question 76

Justice training reaps many benefits to managers.

Question 77

The perception of the fairness of the procedures used to determine the outcomes they receive is known as procedural justice.

Question 78

Sears was found guilty of creating bogus partnerships.

Question 79

Standards are about ethics while beliefs are about moral values.

Question 80

Donating money to social causes would fall under which of the responsibilities of corporate social responsibility?

A) Philanthropic
B) Ethical
C) Economic
D) Financial