Deck 10: Becoming an Effective Leader

Question 1

Self-confidence is most likely to develop as a result of

A) performing well in a variety of situations.
B) finding a job after being fired.
C) winning an argument with the boss.
D) being good at public speaking.

Answer 1

A

Question 2

Leadership in the workplace is mostly concerned with

A) controlling and giving orders.
B) influencing and persuading others.
C) taking care of business transactions.
D) disciplining group members.

Answer 2

B

Question 3

A recommended way of becoming more assertive is to

A) repeat to yourself, "I can do it."
B) practise insulting people with more power than yourself.
C) force yourself to express your feelings and demands.
D) say "time out" when another person begins to argue with you.

Answer 3

C

Question 4

Charisma can be defined as

A) the ability to inspire and guide others toward great heights of achievement..
B) a type of optimism about one's work and one's colleagues .
C) a kind of gregariousness by which colleagues feel appreciated.
D) having an innate a sense of vision.

Question 5

The observation that leaders must have the right stuff means that effective leadership requires

A) a masculine disposition.
B) a family history in leadership.
C) effective behaviours.
D) certain characteristics.

Question 6

Emotional stability is important as a leadership characteristic because

A) shareholders expect normal-looking managers.
B) managers are supposed to be serious people.
C) managers have to work long hours.
D) group members expect consistent treatment.

Question 7

Which one of the following actions is the least likely to help a person develop charisma?

A) Be emotionally expressive and warm.
B) Be a risk taker.
C) Be laid back and slow paced.
D) Smile frequently.

Question 8

An indicator of a leader being emotionally stable is when he or she

A) doesn't openly show emotion in the workplace.
B) is willing to apologize after lashing out in anger.
C) has an even temperament.
D) invites objective criticism.

Question 9

In addition to occupying a formal position, leadership often stems from

A) one's personal characteristics.
B) a job title.
C) holding a top-level position.
D) owning the business.

Question 10

A person who is self-confident is likely to

A) regard leadership positions as unimportant.
B) freely criticize others.
C) be composed under pressure.
D) have difficulties handling pressure.

Question 11

According to research, superb leaders all have one trait in common; it is

A) superb spatial intelligence.
B) superb emotional intelligence.
C) above-average street smarts.
D) average imagination and creativity.

Question 12

A distinguishing characteristic of charismatic leaders is that they

A) guide others toward great heights of achievement.
B) have a firm, confident handshake.
C) turn leadership responsibility over to the group.
D) are open to criticism.

Question 13

The most effective form of humour on the job pokes fun at

A) ethnic groups.
B) top management.
C) oneself.
D) co-workers.

Question 14

A distinguishing behaviour of a leader is that the person

A) enjoys interacting with people.
B) organizes activities for the benefit of others.
C) works harder than other members of the group.
D) makes a difference.

Question 15

Effective leaders who are passionate about their work

A) are obsessive to the point where they spend all their time at the office.
B) often choose work they find as exciting as their hobbies.
C) intensely dislike the business, the customers, and co-workers.
D) find adequate motivation to achieve company goals.

Question 16

A sense of humour is particularly valuable in the workplace because it

A) is a good substitute for low wages.
B) helps defuse hostility.
C) increases tension, thus preventing workers from becoming too relaxed.
D) takes some power away from leaders.

Question 17

A leader with good cognitive skills would

A) give emotional support to group members.
B) exercise good control over anger.
C) be mentally sharp.
D) be able to criticize others with a smile.

Question 18

Part of trusting group members is to

A) give up some control over them.
B) maintain tight control over them.
C) attend company picnics with them.
D) establish detailed rules for expense accounts.

Question 19

Self-awareness and self-objectivity means that one

A) is detached (or non-subjective) about one's strengths and limitations.
B) often reflects on one's feelings.
C) stays aware of one's work-related goals.
D) shapes one's language to fit the expectations of others.

Question 20

The most effective technique for increasing self-objectivity is to

A) ask for feedback from others.
B) set objectives for self-improvement.
C) read popular books on leadership qualities.
D) adopt a relaxed, casual attitude.

Question 21

Which one of the following actions is the most likely to help a person develop charisma?

A) Be emotionally reserved.
B) Make other people feel important.
C) Reserve saying thank you for special occasions.
D) Be a conservative risk taker.

Question 22

Which one of the following is the most likely to contribute to the development of teamwork?

A) keeping team members away from seeing the big picture
B) having the leader be the one person to dispense recognition
C) keeping performance standards low
D) holding question-and-answer sessions with the team.

Question 23

"Become an integrated human being" is considered to be a strategy for developing leadership potential because

A) the model leader is a fully functioning person.
B) leaders must integrate the work of others.
C) a good family life is essential for leadership success.
D) leadership is not supposed to be a full-time job.

Question 24

Which one of the following is NOT listed as an important step in developing team leadership skills?

A) establish a sense of urgency
B) use team symbols
C) try to avoid criticism for the sake of harmony
D) minimize the formation of in-groups and out-groups

Question 25

A team leader can practice participative leadership by

A) sharing authority with the group.
B) asking team members to approve big decisions.
C) participating in group activities.
D) participating in company-wide activities.