Deck 10: Human Computer Interaction Layer Design

Question 1

The user interface design principle that places an emphasis on the user's ability to always know where he/she is in the system and what information is being displayed is _____.

A) aesthetics
B) consistency
C) content awareness
D) layout
E) user experience

Answer 1

C

Question 2

Which of the following is the most important principle of input design?

A) capture input electronically as close to the source as possible
B) minimize keystrokes
C) never use on-line processing
D) use batch processing when appropriate
E) use on-line processing when appropriate

Answer 2

A

Question 3

Which of the following ways of enabling users to communicate with the system is most commonly used?

A) Command languages
B) Direct manipulation
C) Menus
D) Natural languages
E) all of these are about the same

Answer 3

D

Question 4

A(n) _____ check is a type of input validation that determines if several fields have been entered before the form can be processed.

A) check digit
B) completeness
C) consistency
D) format
E) range

Question 5

Moving files by dragging and dropping is an example of _____ navigation controls.

A) command language
B) direct manipulation
C) menu
D) natural language
E) UNIX

Question 6

A(n) _____ check ensures that the numeric data entered is within the correct minimum or maximum values.

A) check digit
B) completeness
C) consistency
D) format
E) range

Question 7

A(n) _____ shows how all the screens, forms and reports are related, and how the user moves from one to another.

A) data flow diagram
B) interface standard design
C) window navigation diagram
D) storyboard
E) use scenario

Question 8

A(n) _____ check ensures that combinations of data are valid, for example, does the zip code of an address correspond to the correct state name.

A) completeness
B) consistency
C) database
D) format
E) range

Question 9

Steve Krug provides us with a set of guiding principles for web usability. Find one of the principles in the following list

A) The user should never have to think about how to navigate the user interface.
B) Using more clicking instead of typing.
C) Using more texts in the interface
D) Using more voice recognition feature as possible.
E) Be consistent to other similar applications

Question 10

Laura sorts the information on all of her reports into alphabetical order, which makes it very hard to notice the X, Y, or Z. By sorting the information in this way Laura has introduced _____ into the manager's decision process.

A) bias
B) information availability
C) information overload
D) real-time reporting
E) report usage

Question 11

If real-time information is required by the information system, then the appropriate input processing mechanism is _____.

A) back room processing
B) batch processing
C) off-line processing
D) on-line processing
E) real-time processing

Question 12

_____ assures the interface will act as the users expect, while _____ assures it will look pleasing.

A) layout, aesthetics
B) aesthetics, consistency
C) consistency, aesthetics
D) consistency, layout
E) aesthetics, layout

Question 13

The interface standard that specifies the pictures that will appear on command buttons as well as in reports and forms to highlight important information is(are) the _____.

A) interface metaphor
B) interface objects
C) interface actions
D) interface icons
E) interface templates

Question 14

As an addition to a regular report, a(n) _____ report may help the user understand the change in comparison values over time or show proportions that are relative to the whole.

A) detailed
B) graph
C) media
D) summary
E) turnaround

Question 15

Which of the following interface evaluation techniques involves a highly structured assessment of the users' interaction with the system?

A) heuristic evaluation
B) interactive evaluation
C) metaphor prototyping
D) usability testing
E) walk-through evaluation

Question 16

The user interface design principle that places an emphasis on the intuitive flow of the interface (i.e. left to right and top to bottom) to minimize the user's movements is _____.

A) aesthetics
B) consistency
C) content awareness
D) layout
E) user experience

Question 17

The _____ design principle requires that a report not provide all the available information, only the information that is needed.

A) understand report usage
B) minimize bias
C) manage information load
D) real-time reporting
E) none of these

Question 18

Krug's three design principles are also important to design the user interfaces of mobile computing systems, especially the first one: ________________ .

A) give the mobile context
B) remove all "fluff" from the site
C) try to linearize the content of the application
D) using the unique features from the device
E) "Don't make me think"!

Question 19

Juan is designing a user interface for the data-entry clerks in the marketing department. In an interview with the department manager, Juan has learned that the department has frequent turnover and that there is very little money for training. What two interface design principles would you recommend Juan emphasize in his design?

A) aesthetics and consistency
B) aesthetics and layout
C) content awareness and aesthetics
D) content awareness and minimal user effort
E) user experience and consistency

Question 20

In user interface design, use scenarios will _____.

A) describe all possible paths through the system
B) describe the most frequent paths taken through the use cases
C) provide the designer with detailed descriptions of the interface design elements
D) repeat the content of the system's data models
E) repeat the content of the system's process models

Question 21

The user interface includes three parts; the input mechanism, the output mechanism, and the reporting mechanism.

Question 22

Novice and expert users are both usually most concerned with "ease of use" of a new system.

Question 23

Using the word "client" repeatedly, instead of interchanging it with the word "customer" is an example of the interface design principle for minimal user effort.

Question 24

A tool bar is a list of commands at the top of the screen that are always present on the interface and may drop down immediately below another menu and disappear after one use.

Question 25

Most user interface designers follow the minimal user effort principle by permitting users to go from the main menu of the system to the information or action need in no more than five mouse clicks or five keystrokes.

Question 26

Interface evaluation should be performed while the system is being designed so that any major design problems can be identified and corrected before the time and cost of programming has been spent on a weak design.

Question 27

The advantage of direct manipulation is that it permits the user to enter extensive data by keystroke and allows the user to size objects within three keystrokes.

Question 28

The interface standards, the basic design elements that are common across the individual screens, forms, and reports within the system, must be identical for different parts of the system, hence the name "standards."

Question 29

All forms and reports need a minimal amount of white space that is intentionally left blank.

Question 30

A use scenario is an outline of the steps that the users perform to accomplish some part of their work.

Question 31

An interface metaphor is a concept from the real world that is used as a model to help the user understand the system and enable the user to predict what features the interface might provide.

Question 32

The grammar order of the navigation controls may be random (object-action or action-object) throughout an application.

Question 33

The interface standard that describes the general appearance of all the screens in the information system and the paper-based forms and reports that are used/developed by the system is the interface templates.

Question 34

A few rule you should follow to design multilingual user interfaces. Which one in the following list is NOT one of the rules?

A) Keep the writing short and simple.
B) Avoid humor, jargon, slang, clichés, puns, analogies, and metaphors.
C) Use good grammar.
D) Use large fonts.

Question 35

A menu bar is often a second-level menu that pops up, floats over the screen, and disappears after one use.

Question 36

The use of screen and frame titles, well-defined areas on reports and forms, and good field labels apply to the interface design principle of content awareness.

Question 37

One of the guidelines for designing user interfaces for social media website is to make sure you understand the difference between push and pull approaches. The push-based approach is __________.

A) you have to click buttons to get information
B) the server sends information to users periodically
C) the user has to come to the social media website to find information
D) the user setup an agent program to get information from the website
E) the server collects information for the user and store in the server and the user can access it at any time.

Question 38

The final step in the user interface design process, interface evaluation, usually does not yield any improvements, because by that stage of the design process, all of the "bugs" will normally have been removed from the system.

Question 39

The first step in the user interface design process is "interface design prototyping."

Question 40

Analysts must assume that users have read the manual, have attended the training classes, and have external help nearby.

Question 41

Pull-based approach can be used together with push-based approach for designing social media websites.

Question 42

Content awareness is the user interface design principle that recognizes that if the user is experienced and well aware of the content on the screens, then the design of the screen can be simplified to take advantage of that awareness.

Question 43

Game players normally are motivated by cash reward, so they play game again and again.

Question 44

One of the challenges of designing user interface for mobile computing applications is that the device may be used everywhere.

Question 45

You should only consider whether customers could find materials in your social media website but not search engines.

Question 46

Content awareness is the user interface design principle that requires that the screen design make it clear to the user what content is being displayed.

Question 47

Use scenarios are developed and used during the evaluation of the interface as a check on what could go wrong.

Question 48

One of the principles for common sense based user interface design is "Don't make me think!"

Question 49

Ease of use and ease of learning are important interrelated aspects of the user experience design principle.

Question 50

A drop-down box displays selected items in a one-line box that opens to reveal a list of choices. Common applications include a list of the 50 states and the selection of a printer from a list of 12 available.

Question 51

Research suggests that in an ideal world, any one menu should contain no more than eight items, and it should take no more than two mouse clicks or keystrokes from any menu to perform an action (three from the main menu starting a system).

Question 52

People play games again and again because playing games is fun.

Question 53

The ideal computer system permits users to enter invalid data into the system. This data is later inexpensively identified and someone is notified to resolve the information problem.

Question 54

When designing user interface for mobile computing applications, you should not reuse patterns that have been used for mobile devices.

Question 55

Gamification deals with applying gaming mechanics to non-gaming situations.

Question 56

Gamification deals with applying gaming mechanics to gaming business..

Question 57

A significant drawback of a printed report is the inability of the information to be further manipulated (i.e., sorted).

Question 58

One of the rules for designing multilingual user interface is to keep the writing short and straightforward.

Question 59

Analysts often set out to introduce bias into the design of a report by sorting the information alphabetically or chronologically.

Question 60

One of the rules for designing multilingual user interface is to use humor language in the interface.

Question 61

Discuss three ways a system designer can improve the usability of the system's reports?

Question 62

What role do interface templates play in the development of the interface of a system?

Question 63

The Dean of Admissions at State University would like to have an online application process for all prospective students. The online application will have the following field: first, middle, and last name; street, city, state, and zip address; phone; date of birth; and social security number. What types of input validation would you perform on each field? Support your answer.

Question 64

What are the six User Interface Design Principles? Identify each principle and provide a description for each.

Question 65

What are the six suggestions to address the mobile computing challenges?

Question 66

Describe a formal process for evaluating a user interface.

Question 67

Quarters, Inc. is a company that sells maps of the U.S.A. that have pre-fitted holes corresponding to the recently release quarters with state emblems on the back. The maps are display cases and collectors guides for families or individuals participating in the program. Six months ago the marketing manager requested a new system that would allow retailers of the maps to order them in packs of fifty over the Internet. Three retailers are local and have volunteered to participate in a half-day evaluation of the new system. The new web-based system is almost complete. As the IS testing manager you have been assigned the task of testing the new system. Describe the four methods for interface evaluation and make a recommendation on the appropriate method or methods that would best fit the system described.

Question 68

Describe the typical layout areas for a standard screen, a Web screen, and a report screen.

Question 69

What are some of the multilingual issues that you may face when developing for a global audience?

Question 70

What is occlusion? Why is it an issue when developing multi-dimensional information visualizations? What are augmented reality systems? What are Virtual reality systems?

Question 71

Discuss three design principles that can improve the usability of menus.

Question 72

Analysts must assume that users have not read the manual, have not attended training, and do not have external help readily available. To confront these realities, navigation controls must be designed with three basic principles. Identify and define these three principles. Provide an example for each.

Question 73

Distinguish between batch processing and on-line processing. What are the pros and cons of each input method? Under what circumstances is it best to use each?

Question 74

What is a cognitive map?

Question 75

Michelle and Tom have been assigned the task of creating the menu system for a new software package. They have been given the following information about the system and the prospective users of the system. There are to be only two types of menus used. The users of the new system are very familiar with Windows applications, but are considered "novices." The primary menu items should be just one word that leads to other menus. The second-level can be multiple words that perform actions. Due to limited development time image maps and toolbars should be excluded from the selection process. What types of menus would you recommend Michelle and Tom? Define each and support your answer.

Question 76

Describe the five steps of the user interface design process. Why is this process iterative?

Question 77

Why is it important to capture data at the source and how is this process best done?

Question 78

With regards to social media, what is the difference between "push" and "pull" approaches to interacting with customers?

Question 79

When developing a virtual reality system, what are some of the issues that need to be addresses?

Question 80

Discuss the problem of bias with regard to graphical outputs.