Deck 5: Listening

Question 1

When the audience has clearly decided before you even begin to speak that you will have nothing useful to say, the listening barrier you need to overcome is

A) information overload.
B) personal concerns.
C) prejudice.
D) redundancy.

Answer 1

C

Question 2

Nick is really worried about his statistics exam after lunch, so he isn't really listening to his speech instructor. The listening barrier here is

A) personal concerns.
B) personal prejudice.
C) information overload.
D) outside distractions.

Answer 2

A

Question 3

Aperson who likes information delivered with lots of facts and details is likely a(n)

A) relational-oriented listener.
B) analytical-oriented listener.
C) task-oriented listener.
D) critical-oriented listener.

Answer 3

B

Question 4

_____ is the process of drawing a conclusion from evidence within the logical framework of the arguments.

A) Accommodation
B) Critical listening
C) Logic
D) Reasoning

Question 5

When we, as listeners, focus on the message, we are said to

A) attend.
B) remember.
C) understand.
D) select.

Question 6

Underlying any list of what a good speaker does are two fundamental goals: creating a speech that is both _____ and _____.

A) ethical; effective
B) reasonable; entertaining
C) logical; rhetorical
D) ethical; unique

Question 7

_____ is a conclusion based on partial information or an evaluation that has not been directly observed.

A) accommodation
B) fact
C) inference
D) statistic

Question 8

_____ is the process of listening to evaluate the quality, appropriateness, value, and importance of the information you hear.

A) Accommodation
B) Critical listening
C) Information overload
D) Reasoning

Question 9

Paul remains alert and mentally re-sorts, rephrases, and repeats key information when listening to a speech. What type of listener is Paul?

A) an apprehensive listener
B) an attentive listener
C) an active listener
D) a critical listener

Question 10

Which of the following listening goals would be prominent during a math class?

A) listening to empathize
B) listening for information
C) listening to evaluate
D) listening for pleasure

Question 11

As an audience member who is listening ethically, it is essential to

A) exercise social and cultural awareness and tolerance.
B) withhold any nonverbal feedback until the conclusion of the speech.
C) refrain from questioning the speaker's facts.
D) avoid attending speeches with topics you have no interest in.

Question 12

_____ is the process of using a method or standards to evaluate the effectiveness and appropriateness of messages.

A) Accommodation
B) Critical listening
C) Rhetorical criticism
D) Reasoning

Question 13

When listeners react with behavior that demonstrates they listened to a message they are

A) attending.
B) selecting.
C) understanding.
D) responding.

Question 14

Kari is having lunch with a friend who has been just diagnosed with cancer. What kind of listening is likely to occur?

A) listening to evaluate
B) listening for pleasure
C) listening for information
D) listening to empathize

Question 15

Marco is preparing a speech on the basic principles underlying nuclear physics. Justifiably, he is concerned about the technical terms in his speech because it is highly likely that his audience willnotbefamiliar with this topic. If Marco doesn't translate the terms into recognizable forms, what aspect of the listening process will be hampered for his listeners?

A) remembering
B) attending
C) understanding
D) selecting

Question 16

In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day.Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's tips to enhance listening skills?

A) Donna was the better listener because she followed the tip, "Avoid information overload."
B) Donna was the better listener because she followed the tip, "Be a selfish listener."
C) Anna was the better listener because she followed the tip, "Listen for major ideas."
D) Anna was the better listener because she followed the tip, "Avoid overreacting emotionally."

Question 17

Because we hear so many sounds simultaneously, the first stage of listening is to

A) select.
B) understand.
C) remember.
D) attend.

Question 18

When listeners assign meaning to a message they are

A) selecting.
B) understanding.
C) attending.
D) remembering.

Question 19

Tara comes into the classroom early on the day of her speech. She closes the blinds, checks the room temperature, and sets up the transparency machine. Which barrier to listening is Tara trying to overcome?

A) information overload
B) receiver apprehension
C) personal concerns
D) outside distractions

Question 20

In her speech about homelessness in the United States, Charlotte becomes a bit emotional, her voice choking up a little. This causes Amy, an audience member, to become emotional too. What type of listeningis occurring in this situation?

A) listening for information
B) listening for pleasure
C) listening to evaluate
D) listening to empathize

Question 21

Arelational-oriented listener prefers a speaker who avoids emotion.

Question 22

According to the working memory theory of listening, as listeners, we find it harder to concentrate on and remember messages when our working memory is full.

Question 23

Selecting, attending, understanding, and remembering are all a part of effective listening.

Question 24

An audience member who nonverbally communicates disagreement with the speaker's message speaker is listening ethically.

Question 25

When you listen to empathize, you pay attention to both the nonverbal cues and the major ideas.

Question 26

If a listener is suffering from information overload, concentrating harder on the details of a message is often helpful.

Question 27

There is little difference between a fact and an inference.

Question 28

Critical listening and critical thinking are the same process.

Question 29

It's a good listening technique to try to mentally summarize the major idea that specific facts support.

Question 30

We listen at a much slower rate than the rate an average person speaks.