Deck 14: Developing and Delivering Business Presentations

Question 1

You want to prepare a speaking outline for an upcoming presentation.Which one of the following will help you get off to a good start?

A)Remove all transitions and key words from your planning outline.
B)Ignore your planning outline and chart a new course based on your personal agenda.
C)Start with the planning outline; then strip out anything you don't plan to say to the audience.
D)Keyboard your script on your slides.That way,you can read the slides word-for-word.
E)Insert additional examples,details,and data into your original planning outline.

Answer 1

C

Question 2

When organizing a speech or presentation,your first step is to

A)develop an outline.
B)define the main idea.
C)write the introduction.
D)decide on the delivery style.
E)complete all of your visuals.

Answer 2

B

Question 3

If your purpose is to analyze,persuade,or collaborate,you should organize your speech around conclusions and recommendations or a logical argument.

Answer 3

True

Question 4

When planning an outline for your speech,keep in mind that

A)it can include delivery cues,such as where you plan to pause for emphasis or use visuals.
B)you should keep each item to two- to three-word descriptions of what you will say.
C)you can leave out all transitions.
D)this is not the place to include "stage directions."
E)you should start with the opening and close.

Question 5

Speeches and oral presentations are much like any other messages in that

A)they all require similar planning.
B)they are delivered to groups that are similar in size.
C)the interaction between the audience and speaker is similar.
D)they deal with emotional or personal issues to a similar extent.
E)they require little planning.

Question 6

Selecting the right medium for your presentation is

A)easy because you're simply giving a speech.
B)an important decision since technology offers a number of choices.
C)only an issue when addressing audiences from other cultures.
D)not something you need to think about early on.
E)a secondary concern as long as your content is good.

Question 7

For business presentations,time constraints are usually

A)rigid,permitting little or no flexibility.
B)meaningless since audiences expect presenters to take extra time.
C)imposed only on lower-level employees.
D)not important if you are presenting to your colleagues.
E)only a suggestion.

Question 8

One advantage of developing a presentation as a webcast is

A)the low cost.
B)the ability to tweet the message.
C)the use of an audio voiceover.
D)the ability to download it and view at later.
E)the interaction with a live audience.

Question 9

If the audience for a presentation will be interested in,but neutral to,what you have to say,

A)reward their goodwill by speaking in a relaxed,confident manner.
B)dismiss their concerns and persuade them that they are mistaken for feeling that way.
C)consider the indirect approach to establish common ground and diffuse skepticism.
D)build your credibility as you present compelling reasons to accept your message.
E)limit the use of visuals.

Question 10

Organized like a printed document,a ________ is appropriate for technical presentations and presentations in which you want to build a conclusion following logical steps.

A)direct format presentation
B)nonlinear presentation
C)slide deck
D)Prezi
E)linear presentation

Question 11

When the goal is to show complicated relationships between multiple ideas,it is most appropriate to use a(n)

A)slide deck.
B)indirect format.
C)linear format.
D)nonlinear format.
E)narrative flow.

Question 12

List the four steps involved in planning an oral presentation.

Question 13

The two most common purposes of business presentations are to

A)analyze and synthesize.
B)regulate and validate.
C)inform and persuade.
D)illustrate and entertain.
E)observe and comment.

Question 14

One of the steps in analyzing your audience is to

A)determine their likely emotional state.
B)remember to keep your speech or oral presentation short.
C)define your purpose.
D)prepare a detailed,informative outline.
E)identifying the proper media and channel.

Question 15

The best way to clarify your main idea in a presentation is to

A)provide a lengthy handout for your audience to review during your presentation.
B)use jargon and complicated language to emphasize its importance.
C)develop a single sentence that links your subject and purpose to your audience's frame of reference.
D)develop a limited scope.
E)restate it in three identical sentences,one right after the other.

Question 16

The speaking outline is not an appropriate place to include notes about the visual aids you plan to use.

Question 17

The purpose of most business presentations is to inform or persuade.

Question 18

You should be able to summarize the main idea for a speech in a single sentence that links your subject and purpose to the audience's frame of reference.

Question 19

When you prepare a speech or presentation,your first step involves

A)analyzing the situation.
B)choosing the right words.
C)planning the content,length,and style of your speech or presentation.
D)deciding on the right mix of visuals and text for your slides.
E)inviting audience members.

Question 20

If you are not given a time limit for your presentation,you should

A)make it as long as possible to ensure the audience understands the message.
B)keep the presentation as short as possible while accomplishing your purpose.
C)ask the audience how long they would like the presentation to take.
D)make sure it takes no less than 30 minutes,not including the question-and-answer session.
E)deliver the presentation impromptu,and end it whenever the audience appears to be losing interest.

Question 21

If the purpose of your presentation is to get your audience involved in an upcoming project,you should

A)open the floor for questions,as soon as you've covered your main points.
B)make sure that your close is ambiguous and needs clarification.
C)close by explaining who'll be involved and what they'll do.
D)gloss over any difficulties that will be involved when completing the project.
E)explain the result of inaction.

Question 22

Describe the four steps to organizing a presentation effectively.

Question 23

Generally,when presenting to a larger audience,

A)the more informal the presentation.
B)more time should be allotted for questions.
C)the presentation becomes more formal.
D)the more visuals should be used.
E)the less chance of everyone in the audience understanding the message.

Question 24

To hold your audience's attention during the body of your speech,you should

A)make at least seven or eight main points.
B)include numerous abstract ideas.
C)relate your subject to your audience's needs.
D)repeat the same words and phrases.
E)incorporate humor.

Question 25

Explaining the circumstances surrounding the presentation is often effective in

A)identifying your main supporting points.
B)arousing the interest of the audience.
C)summarizing the main idea of your presentation.
D)revealing the order in which you'll develop your main points.
E)identifying yourself as an expert on the topic.

Question 26

When planning a presentation,what does it mean to "analyze the situation"? Briefly explain each of the tasks involved.

Question 27

An effective introduction to a presentation will

A)introduce the importance of visuals.
B)establish your credibility.
C)prepare the audience for the tasks they will be assigned after the presentations.
D)incorporate liberal use of transitions.
E)put the audience in the appropriate emotional state.

Question 28

If there is a lack of consensus among the audience at the end of your presentation,you should

A)gloss over it as quickly as possible.
B)make the disagreement clear and be ready to suggest a method for resolving the differences.
C)identify the individuals causing the disagreement and ask them pointed questions.
D)calmly explain that no one is leaving until the disagreements have been resolved.
E)repeat key sections of the presentation.

Question 29

What six stages should you go through in preparing an effective outline for a presentation?

Question 30

Briefly explain the difference between a planning outline and a speaking outline.

Question 31

One effective way to arouse interest at the start of a speech is to

A)start with a joke.
B)unite the audience around a common goal.
C)use a teaser statement that implies what you'll be discussing.
D)start with the ending.
E)explain your credentials.

Question 32

To reduce the formality of an oral presentation,

A)use a conversational tone during the presentation.
B)deliver your presentation in an auditorium.
C)seat the audience in preconfigured rows.
D)deliver your remarks in the passive voice.
E)use a microphone to be sure everyone can hear.

Question 33

The sentence,"Now that we've identified the problem,let's take a look at some solutions," is an example of

A)a problem statement for a presentation.
B)a transition between major sections of a presentation.
C)a statement of intent for a presentation.
D)the main idea for a presentation.
E)a redundant phrase that should be eliminated.

Question 34

In a longer presentation,how does your purpose influence the way you organize your material?

Question 35

You should always close your speech

A)on a memorable note.
B)by leaving the audience with unanswered questions.
C)with something dramatic or flamboyant.
D)by introducing some new ideas for the audience to think about.
E)with a humorous statement.

Question 36

You've been asked to give a presentation on cybercrime.List two steps that can help you define the main idea of your presentation,and then provide an example of the second step.

Question 37

When you're introducing a presentation,include a ________ to help your audience understand the structure and content of your message.

A)catalog of sources
B)preview section
C)backchannel
D)contextual connection
E)humorous story

Question 38

When you're concluding a business presentation,

A)briefly restate the main points you covered during the presentation.
B)bring up any information you forgot to include during the presentation.
C)share an email address to respond to questions that the audience may have.
D)don't let the audience know you're ready to close the presentation.
E)let your audience decide how they feel and what they'll do about your presentation.

Question 39

Presentations should be delivered using

A)scripted notes.
B)strong and lengthy visuals.
C)a conversational tone.
D)handouts so the audience can better follow difficult concepts.
E)a strong emphasis on jargon and buzzwords.

Question 40

When you have covered all the main points in your speech,you should

A)get ready to end your message on a strong,positive note.
B)wrap up as quickly as possible.
C)avoid using such phrases as "To sum it all up" and "In conclusion."
D)add one new thought to keep the audience thinking about the presentation.
E)end with a detailed explanation of how hard you worked on preparing your speech.

Question 41

The ending is the least important part of a presentation.

Question 42

Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.

Question 43

Four important design elements to consider when creating slides include all of the following except

A)choosing color.
B)selecting background designs.
C)writing content.
D)selecting fonts and type styles.
E)choosing artwork.

Question 44

________ conveys information that is part of your message; ________ simply enhances the look of your slides.

A)Decorative artwork; functional artwork
B)Background artwork; foreground artwork
C)Functional artwork; decorative artwork
D)Digital artwork; symbolic artwork
E)background artwork; bold artwork

Question 45

When preparing a background design for slides,

A)use unique text and graphical elements.
B)be sure the background is not distracting.
C)include the essential content of the slide.
D)include all functional artwork.
E)include only decorative artwork.

Question 46

The slide master feature in presentation software

A)should be avoided,since it is viewed as a crutch for unskilled presenters.
B)gives your slides a cartoonish look.
C)helps create a consistent design for your entire slide show.
D)is too complicated for most presenters to use effectively.
E)is helpful only if you have fewer than 10 slides.

Question 47

According to your textbook,a slideument is

A)typically used as a short video to introduce a workplace presentation.
B)sent to your audience ahead of time to help them preview your topic.
C)a hybrid slide that tries to function as a presentation visual and a printed document.
D)an effective vehicle for delivering information during a business presentation.
E)a helpful summary of your presentation,distributed to the audience just as you begin.

Question 48

Unlike structured slides,free-form slides

A)are random and lack design consistency.
B)are fast and easy to create.
C)are self-contained and don't require interpretation by a speaker.
D)deliver information visually,without the need for text.
E)achieve unity through colors,fonts,and images,rather than rigid templates.

Question 49

Briefly describe the three tasks that an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.

Question 50

Transitional words and phrases such as,"Now that we've covered..." are generally less important in oral presentations than in written reports.

Question 51

For most business presentations,________ are the medium of choice.

A)flip charts
B)whiteboards
C)electronic slides
D)overhead transparencies
E)chalkboards

Question 52

Effective text slides should do all of the following except

A)highlight key points.
B)display your entire speaking script.
C)summarize and preview your message.
D)signal major shifts in thought.
E)illustrate concepts.

Question 53

Hyperlinks are useful in slide presentations for

A)limiting additional details.
B)customizing one electronic presentation for several audiences.
C)introducing additional information during question-and-answer periods.
D)increasing flexibility in response to audience feedback.
E)transferring the presentation to a mobile device.

Question 54

When you're designing an electronic slide deck for a business presentation,let ________ and ________ guide your efforts.

A)simplicity; authenticity
B)convenience; personal preferences
C)PowerPoint; structure
D)functionality; time constraints
E)one-way communication; free-form capability

Question 55

List and briefly explain six strategies for holding your audience's attention during a business presentation.

Question 56

Overhead transparencies are

A)no longer used.
B)old-fashioned,but offer some advantages compared to electronic slides.
C)appropriate only for highly technical presentations.
D)much easier to edit than electronic slides.
E)easier to edit than electronic slides.

Question 57

Which one of the following is the best use of functional animation?

A)using Prezi software
B)to demonstrate a sequence or procedure
C)to ease the viewer's gaze from one slide to the next
D)making a clipart image spin around in circles
E)to allow one point to appear on the slide at a time

Question 58

List two goals to achieve in the body of a business presentation.

Question 59

You can use ________ to control how one slide replaces another on the screen; you can also use ________ to control the release of text,graphics,and other elements on individual slides.

A)slide agendas; slide blueprints
B)slide transitions; slide builds
C)slide storyboards; slide templates
D)slide builds; slide transitions
E)slide hyperlinks; slide pull quotes

Question 60

When using slide builds,you should

A)limit them to text; they are not appropriate for graphics.
B)vary the direction: sometimes from top to bottom,sometimes from left to right.
C)reveal information in a way that helps your audience understand your message.
D)set them up so that each letter of the text on a slide appears one at a time.
E)incorporate hyperlinks.

Question 61

Expert presenters often structure specific slides around a ________ that helps organize and explain the points they are trying to make.

A)decorative element
B)bullet point
C)transposition
D)key visual
E)bumper theme

Question 62

List at least three types of visuals commonly used in business presentations.

Question 63

The most effective and easiest mode of delivering presentations in nearly all situations is

A)memorization.
B)reading from a prepared script.
C)speaking from an outline or notes.
D)impromptu speaking.
E)from a seated position.

Question 64

Rehearsing your presentation will

A)help you check your voice,timing,phrasing,and equipment.
B)increase your need for text slides.
C)most likely ruin your ability to make an impromptu presentation.
D)rob you of the confidence you need.
E)waste valuable time,since most presentations are delivered in person.

Question 65

The "slide sorter view" in presentation software allows you to see a batch of slides,either all at once or in significant portions.

Question 66

Printed materials that you give to the audience to supplement your presentation should be

A)incidental to your overall presentation strategy.
B)an integral part of your presentation strategy.
C)extraneous because you've put all of the necessary details on your presentation slides.
D)posted online,in case anyone might be interested in seeing them after the presentation.
E)developed to include new information for key sections of the presentation.

Question 67

One of the best ways to organize,reposition,and delete slides while checking for design consistency is with the use of

A)slide deck.
B)hyperlink.
C)slide sorter view.
D)slide builds.
E)slide transitions.

Question 68

To share information such as hashtags and WiFi log-in information,include

A)a title slide.
B)navigation slides.
C)handouts.
D)agenda and program detail slides.
E)hyperlinks.

Question 69

Speaking from notes or an outline is often effective because

A)you can look at the notes instead of at your audience.
B)you can maintain a natural speaking flow.
C)it reduces the likelihood that you will improvise.
D)it enables you to read the presentation word-for-word.
E)it takes far less time to prepare than writing out the entire presentation.

Question 70

Making a presentation with the help of an outline or notes is the most effective and easiest delivery mode.

Question 71

Which of the following would be an appropriate handout to accompany an oral presentation?

A)an interesting but unrelated news article
B)copies of detailed charts and graphs
C)a photo of you,with a caption listing all of your qualifications
D)a copy of the presentation text
E)copies of all slides

Question 72

To enhance the presentation through the use of visuals,

A)use design principles that focus on attractive artwork.
B)create slideuments.
C)limit the use of free-form slides.
D)use bullet points whenever possible.
E)make sure the message,not the visual,is the focus of the presentation.

Question 73

Delivering your presentation by reading it word-for-word is a good idea when

A)your presentation is very lengthy.
B)you're covering policy statements or legal documents that must be presented verbatim.
C)the presentation is humorous.
D)the audience is hostile.
E)you are nervous.

Question 74

When checking the location of your presentation in advance,you should

A)not worry about seating arrangements-they have no effect on how you deliver your remarks.
B)always request a whiteboard,even if you aren't sure you will need it.
C)think carefully about the seating of the audience.
D)trust that the technology you need will be available and working.
E)make sure the lights dim to discourage audience interaction.

Question 75

A presenter who is using free-form slides is

A)free to read the presentation script word-for-word.
B)released from the constraints of place and time.
C)responsible for conveying more of the content.
D)able to rely on each slide to function as a multimedia teleprompter.
E)more likely to present complex subjects in a cohesive,integrated manner.

Question 76

When using charts and tables in presentations,

A)you should be able to read them from two feet away.
B)they should be simpler than visuals for printed documents.
C)include decorative elements to add interest.
D)keep colors muted and blended.
E)a Prezi can help break down large amounts of data.

Question 77

Structured presentation slides are usually the best choice for

A)routine presentations.
B)persuasive presentations.
C)sales presentations.
D)motivational presentations.
E)impromptu presentations.

Question 78

Don't try to memorize a presentation because

A)you should be using a fully written script.
B)you'll probably sound stilted when you deliver the message.
C)it increases the necessity for improvising when you forget a line.
D)you will have to increase your eye contact with the audience.
E)audiences prefer to be read to rather than talked at.

Question 79

The best background for your slides is one with a colorful,interesting pattern that will grab the audience's attention.

Question 80

When it comes to slide design,

A)consistency is critical because audiences assign meaning to visual elements beginning with the first slide.
B)audiences will pay more attention to the slide deck than the speaker.
C)typeface is easier to read on screen than on a printed page.
D)the background should include meaningful decorative elements.
E)charts,graphs and other functional artwork should be used sparingly.