Deck 2: Logistics and Information Technology

Question 1

___________ refers to the collection of large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones.
a.Cloud computing
b.Big data
c.Data warehousing
d.Decision support systems

Answer 1

B ig data

Question 2

Warehouse management systems (WMS)represent an example of what general type of information management system?
a.communication system
b.transaction processing system
c.decision support system
d.office automation system

Answer 2

decision support system

Question 3

Which of the following is not a logistics-related decision support system?
a.simulation
b.application-specific software
c.transportation management systems (TMS)
d.electronic data interchange (EDI)

Answer 3

electronic data interchange (EDI)

Question 4

The most popular automatic identification system currently in use is ___________.
a.voice-data entry
b.radio-frequency identification (RFID)
c.magnetic strips
d.bar code scanners

Question 5

Electronic data interchange (EDI)represents what general type of information management system?
a.communication system
b.transaction processing system
c.decision support system
d.office automation system

Question 6

The most relevant general software package for logisticians is ___________.
a.spreadsheets
b.word processing
c.presentation packages
d.email

Question 7

___________ help various stakeholders-employers,suppliers,customers-work together by interacting and sharing information in many different forms.
a.Decision support systems
b.Communication systems
c.Office automation systems
d.Transaction processing systems

Question 8

Which of the following is not a benefit to utilizing information in logistics?
a.greater knowledge and visibility across the supply chain
b.greater awareness of customer demand via point-of-sale data
c.better coordination of manufacturing,merchandising,and distribution through enterprise resource planning (ERP)tools
d.lower costs

Question 9

How do data and information differ?
a.Data are a body of facts in a format suitable for decision making whereas information is simply facts.
b.Data and information are the same.
c.Data are simply facts; information is a body of facts in a format suitable for decision making.
d.Data are associated with decision support systems; information is associated with enterprise resource planning (ERP)systems.

Question 10

A logistics information system (LIS)begins with ___________.
a.a logistics manager requesting information
b.a good computer system
c.a lot of money
d.a customer order

Question 11

The primary advantage of ___________ is that it enables a firm to test the feasibility of proposed changes at relatively little expense.
a.data mining
b.application-specific software
c.simulation
d.artificial intelligence

Question 12

All of the following statements about logistics information systems (LIS)are true except:
a."Timely" can refer to the up-to-date status of information.
b.Internal sources of logistics information are relatively plentiful.
c."Timely" can refer to how quickly a manager receives requested information.
d.A logistics information system (LIS)must be concerned with the nature and quality of data.

Question 13

Which of the following refers to a network of satellites that transmits signals that pinpoint the exact location of an object?
a.Global positioning systems (GPS)
b.Cloud computing
c.Internet of things
d.Electronic data interchange (EDI)

Question 14

Which of the following is not a potential benefit of transportation management systems (TMS)?
a.fewer stockouts
b.reduced fuel consumption
c.decreased empty vehicle miles
d.reduced transportation expenditures

Question 15

Which of the following statements about radio-frequency identification (RFID)is false?
a.RFID only offers read capabilities.
b.Walmart has been a major catalyst for RFID usage in logistics.
c.RFID can store large quantities of data.
d.RFID has helped to reduce the occurrence of inventory stockouts.

Question 16

What has emerged as the measuring stock for logistics information technology in the twenty-first century?
a.Facebook
b.the Internet
c.wireless communication
d.enterprise resource planning (ERP)systems

Question 17

___________ refers to the computer-to-computer transmission of business data in a structured format.
a.Big data
b.Enterprise resource planning (ERP)systems
c.Electronic data interchange (EDI)
d.Data mining

Question 18

Automatic identification systems are an essential component in ___________.
a.every warehouse
b.point-of-sale systems
c.a logistics information system (LIS)
d.dual distribution

Question 19

___________ provide effective ways to process organizational business data,to perform calculations,and to create documents.
a.Enterprise resource planning (ERP)systems
b.Transaction processing systems
c.Decision support systems
d.Office automation systems

Question 20

___________ refers to the application of mathematical tools to large bodies of data in order to extract correlations and rules.
a.Fuzzy logic
b.Factor analysis
c.Data mining
d.Linear regression

Question 21

In a reverse auction,___________.
a.multiple sellers invite bids from multiple buyers
b.one buyer invites bids from one seller
c.one buyer invites bids from multiple sellers
d.multiple sellers invite bids from one buyer

Question 22

Which of the following statements about enterprise resource planning (ERP)is false?
a.In recent years,ERP vendors have begun to provide high-quality application-specific logistic capabilities.
b.ERP implementation costs can easily reach tens of millions of dollars.
c.ERP's origins can be traced back to finance and manufacturing.
d.ERP glitches often have a logistical component to them.

Question 23

Big data refers to large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones.

Question 24

The Internet of things (IoT)is expected to drive value in the supply chain and logistics disciplines through enhanced customer interactions and ___________.
a.improved order management techniques
b.faster transit times
c.reduced warehousing requirements
d.improvements in employee productivity

Question 25

A general rule of thumb is that the actual time to implement enterprise resource planning (ERP)systems may range from ___________ to ___________ times longer than the time specified by the ERP vendor.
a.2;3
b.2;4
c.2;5
d.3;4

Question 26

Transportation companies that have implemented global positioning systems (GPS)have reported increased worker productivity,reduced operating costs,and improved customer relations.

Question 27

___________ has been identified as the biggest information technology challenge that companies face today.
a.Software viruses
b.Information security
c.The cost of technology
d.Employee resistance

Question 28

Electronic data interchange (EDI)is an example of a logistics-related transaction processing system.

Question 29

Which of the following is not a type of benefits that comes from electronic procurement?
a.transactional benefits
b.management information benefits
c.compliance benefits
d.production benefits

Question 30

Which of the following statements is false?
a.Orders associated with online retailing tend to be for smaller quantities than in-store retailing.
b.Online retailing is characterized by open-case,rather than full-case,picking.
c.Online retailers are challenged by last-mile considerations.
d.Online retailing and in-store retailing experience similar rates of product return.

Question 31

Approximately ___________ percent of the world's population currently uses the Internet.
a.53
b.49
c.42
d.35

Question 32

___________ refers to a computer-based discipline that leverages algorithms that can "learn" from data.
a.Artificial intelligence
b.The Internet of things (IoT)
c.Expert systems
d.Machine learning

Question 33

___________ create and maintain consistent data processing methods and an integrated database across multiple business functions.
a.Logistics information systems (LIS)
b.Enterprise systems
c.Decision support systems
d.Transaction processing systems

Question 34

The Internet has emerged as the measuring stick for logistics information technology during the first decade of the twenty-first century.

Question 35

The origins of contemporary enterprise resource planning (ERP)systems can be traced back to logistics and ___________.
a.manufacturing
b.marketing
c.purchasing
d.finance

Question 36

Office automation systems provide effective ways to process personal and organizational business data,to perform calculations,and to create documents.

Question 37

"Data" and "information" are synonymous terms.

Question 38

A transaction processing system helps people work together by interacting and sharing information in many different forms.

Question 39

The effective and efficient use of information allows organizations to either reduce costs or improve customer satisfaction.

Question 40

What has emerged as the most popular application of on-demand logistics software (cloud computing)?
a.warehouse management systems (WMS)
b.transportation management systems (TMS)
c.inventory optimization
d.collaborative forecasting

Question 41

The attractiveness of enterprise resource planning (ERP)systems comes from their potential for lower costs as well as increased productivity and customer satisfaction.

Question 42

About 25 percent of the world's population currently uses the Internet.

Question 43

Correlation analysis uses sophisticated quantitative techniques to find "hidden" patterns in large volumes of data.

Question 44

A general rule of thumb is that the actual time to implement an enterprise resource planning (ERP)system may range from 1.5 to 2 times longer than the time period specified by the ERP vendor.

Question 45

"Timely" information can refer to its nature and quality.

Question 46

The origin of enterprise resource planning (ERP)systems can be traced back to finance and manufacturing.

Question 47

Artificial intelligence refers to a computer-based discipline that leverages algorithms that can "learn" from data.

Question 48

Application-specific software is a type of decision support system.

Question 49

The smaller order quantities occasioned by online retailing tend to favor transport companies with extensive delivery networks and expertise in parcel shipments.

Question 50

Walmart and its vendors make extensive use of data mining to improve supply chain efficiency and effectiveness.

Question 51

The idea behind point-of-sale systems is to provide data to guide and enhance managerial decision making.

Question 52

There are few logistical similarities between online and in-store retailing.

Question 53

The primary advantage of simulation is that it enables a firm to test the feasibility of proposed changes at relatively little expense.

Question 54

Radio-frequency identification (RFID)is the most popular automatic identification system currently in use.

Question 55

Electronic data interchange (EDI)is no longer an important logistics technology in the twenty-first century.

Question 56

In recent years,enterprise resource planning (ERP)vendors have begun to provide high-quality application-specific logistical capabilities.

Question 57

One prominent drawback to radio-frequency identification (RFID)involves privacy concerns.

Question 58

A logistics information system (LIS)begins with a logistics manager requesting information and ends with the manager receiving regular and customized reports.

Question 59

One benefit to transportation management systems (TMS)is fewer stockouts.

Question 60

Activities that can be controlled by a warehouse management system (WMS)include inventory management,determination of storage locations,and order shipping.

Question 61

In a reverse auction,one seller invites bids from multiple buyers.

Question 62

In response to a study that indicated that 35 percent of avid online shoppers desire locations with extended hours and not at their homes,UPS plans to install self-service parcel lockers in approximately 300 locations across the United States.

Question 63

The return rates associated with online retailing are quite similar to those associated with other kinds of retailing.

Question 64

One reason for the popularity of on-demand software is that is pay-per-use formula allows customers to avoid high capital investment costs.

Question 65

Information technology should be regarded as a tool to help managers address organizational problems.

Question 66

The Internet of things (IoT)refers to the sensors and data-communication technology that is built into physical objects that enables them to be tracked and controlled over the Internet.

Question 67

Software viruses are viewed as the most important information technology issue that companies face today.

Question 68

The Internet of things (IoT)is expected to drive value in the supply chain and logistics disciplines through faster transit times and enhanced customer interactions.

Question 69

Electronic procurement uses the Internet to make it easier,faster,and less expensive for an organization to purchase goods and services.

Question 70

Cloud-based software allows for a great deal of customization.

Question 71

The Internet is the primary transaction medium for cloud-based software.