Deck 20: Leadership and Ethical Practices

Question 1

Which type of leader sets very high performance standards for him/her and challenges employees to meet them, too.

A) Pacesetting
B) Affiliative
C) Authoritative
D) Coercive
E) Coaching

Answer 1

A

Question 2

Which of the following can help prevent a scandal, such as Enron?

A) Do not treat company profits as personal funds.
B) Keep accurate records.
C) Create an advisory board.
D) All of the above
E) None of the above

Answer 2

D

Question 3

Publishing Concepts Inc.'s seven driving values include all of the following except ________.

A) Excellence
B) People
C) Service
D) Fun
E) Experience

Answer 3

E

Question 4

Which type of pay is based on a set percentage of every sale?

A) Commission
B) Salary
C) Wages
D) Dividend
E) All of the above

Question 5

Which leadership style is most likely to fail when employees are lost and need direction?

A) Affiliative
B) Authoritative
C) Coercive
D) Coaching
E) None of the above

Question 6

One of the reasons people become entrepreneurs is to gain control over their time. So allow yourself ________.

A) Downtime
B) Play time
C) Creative-thinking time
D) All of the above
E) None of the above

Question 7

A behavior may be ________ and still not be ethical.

A) Legal
B) Officially permitted
C) Officially authorized
D) Permissible
E) Official

Question 8

Ways to make your business socially responsible include ________.

A) Recycling
B) Donating a portion of your profits to a charity
C) Refusing to use animal testing on products
D) Offering employees incentives to volunteer in the community
E) All of the above

Question 9

Ethical ________ arises when ethical standards are believed to be subject to interpretation.

A) Relativism
B) Superiority
C) Majority
D) Nepotism
E) Rationalism

Question 10

________ set the tone for how your business operates.

A) You
B) Managers
C) Staff
D) Employees
E) Stakeholders

Question 11

Which of the following is not one of the six pillars of character?

A) Trustworthiness
B) Respect
C) Caring
D) Fairness
E) Honor

Question 12

A ________ is someone who gets things done through influence by guiding or inspiring others to voluntarily participate in a cause or project.

A) Leader
B) Manager
C) Coworker
D) Volunteer
E) Boss

Question 13

Negative effects of coercive leadership include all of the following except ________.

A) It damages employee morale
B) It diminishes the flexibility of the company
C) It diminishes the effectiveness of the company
D) Employees may stop thinking and acting for themselves
E) It motivates employees to work harder

Question 14

________ is the six pillars of value for the actualized form, "Civility, courtesy, decency, dignity, autonomy, tolerance, acceptance."

A) Trustworthiness
B) Respect
C) Caring
D) Fairness
E) Citizenship

Question 15

Ethics are a system of ________ that define a code of behavior to distinguish between good and bad or right and wrong.

A) Principles
B) Values
C) Beliefs
D) Religious beliefs
E) None of the above

Question 16

Which of the following is the statement of the values of a company?

A) Code of ethics
B) Code of conduct
C) Ethical relativism
D) Ethical dilemma
E) All of the above

Question 17

Which of the following is not a good alternative to sit-down meetings?

A) Ignoring the issue the meeting is called for
B) Stand-up meetings
C) Going to other staff members' offices
D) Virtual meetings
E) All of the above are good alternatives.

Question 18

________ is a system of moral conduct and judgment that helps determine right and wrong.

A) Ethics
B) Management
C) Leadership
D) Business
E) Organization

Question 19

An authoritative leader takes a ________ approach.

A) "Come with me"
B) "Get out of my way"
C) "Get over here"
D) "Work harder"
E) "I'll do it myself"

Question 20

Leaders learn how to manage their time so they can accomplish ________ with ________.

A) More, less
B) Less, more
C) Everything, nothing
D) Nothing, everything
E) Greatness, nothing

Question 21

The balancing act between ________ and ________, and being inaccessible is a difficult situation that each individual addresses differently.

A) Being accessible, creating a positive environment
B) Being busy, creating a positive environment
C) Being accessible, creating a negative environment
D) Being open, creating a positive environment
E) Being accessible, creating a constructive environment

Question 22

Corporate social responsibility is the ethical ________ of a company to its community.

A) Obligation
B) Compulsion
C) Duty
D) Requirement
E) Debt

Question 23

A code of conduct can help eliminate the problem of ethical relativism, which arises when ethical standards are believed to be subject to local interpretation.

Question 24

Which Microsoft product helps in implementing a Gantt chart?

A) Project
B) Publisher
C) Outlook
D) Access
E) Excel

Question 25

A "people come first" method that is effective when the business is in the team-building stage describes the pacesetting leadership type.

Question 26

Entrepreneurs who do not pay themselves regularly tend to understate their return on investment.

Question 27

Conflicts of interest are situations in which ________ considerations and ________ obligations interfere with each other.

A) Personal, professional
B) Individual, professional
C) Not public, professional
D) Personal, employment
E) Personal, job

Question 28

Which of the following is a set of official standards of employee behavior?

A) Code of ethics
B) Code of conduct
C) Ethical relativism
D) Ethical dilemma
E) All of the above

Question 29

Ethical business behavior is only moral; it does not make good business sense.

Question 30

Which type of pay is a fixed amount of money paid at set intervals?

A) Commission
B) Salary
C) Wages
D) Dividend
E) All of the above

Question 31

The issue of business ethics exploded in 1965 when several large corporations were found to have published inaccurate financial statements. Enron was among these corporations.

Question 32

An advisory board will provide you with sound, ethical business advice without being your board of directors.

Question 33

An entrepreneur who does not pay him/herself may not realize the opportunity cost of working for oneself.

Question 34

________ means having rules and safeguards in place to ensure that executives behave legally and ethically.

A) Corporate governance
B) Corporate domination
C) Commercial governance
D) Corporate authority
E) Corporate supremacy

Question 35

Leadership comes from self-esteem applied to knowledge, skills, and abilities.

Question 36

For a business, ethics are ________ and ________ moral principles applied to actions and issues within the business context.

A) Individual, organizational
B) Personal, managerial
C) Individual, directorial
D) Individual, governmental
E) Individual, secretarial

Question 37

Whereas the underlying values provide a basis for ethical behavior, clear, written guidelines can create a firmer foundation and more consistent implementation.

Question 38

One of the easiest aspects of maintaining integrity for any entrepreneur is complying with the multitude of laws that apply to business.

Question 39

Ethical ________ is a circumstance in which there is a conflict of ethical values, which thus muddy decision making.

A) Dilemma
B) Relativism
C) Imperialism
D) Conduct
E) None of the above

Question 40

Some tips that can assist in increasing effectiveness include ________.

A) Prioritize
B) Set realistic daily goals
C) Check e-mail a limited number of times per day
D) Avoid being distracted by portable electronic devices
E) All of the above

Question 41

As an entrepreneur, how would you pay yourself? Why did you choose that option?

Question 42

Integrity is upholding behavioral standards on the level of the ethical principles that an individual espouses.

Question 43

Leaders perpetually have more tasks to complete than there is time to complete them.

Question 44

One recommendation for ethical leadership is that organizations need to put into place a documented procedure for dealing with ethical challenges.

Question 45

Describe how your business could support corporate social responsibility.

Question 46

Draft some items for a code of ethics and business conduct. How do these items support your business idea?

Question 47

What time management tools in chapter 20 would you use? How would you use them?

Question 48

Which leadership style best suits you? Will this be useful in business? How?

Question 49

The Silver Rule says, "Do unto others as you would have others do unto you."

Question 50

Getting more done in less time does not contribute to success.