Deck 2: Ethics and Social Responsibility: Doing the Right Thing

Question 1

Business ethics is a sensitive and highly complex issue, but it is not a new one.

Answer 1

True

Question 2

________ is/are the narrowest level of ethical standards.

A) The law
B) Organizational policies and procedures
C) Social responsibility
D) The moral stance

Answer 2

A

Question 3

The three parts of the triple bottom line are ________.

A) processes, profits, and people
B) profit, people, and planet
C) processes, profit, and predominance
D) profit, processes, and planet

Answer 3

B

Question 4

Ethical behavior starts with society.

Question 5

There are ________ levels of ethical standards.

A) 1
B) 2
C) 3
D) 4

Question 6

Which of the following is not a stakeholder for an organization?

A) Creditors
B) Employees
C) Suppliers
D) All of the above are stakeholders

Question 7

The law is the narrowest level of ethical standards.

Question 8

Management is an example of a stakeholder.

Question 9

According to the KPMG's Integrity Survey, ________ percent of workers say that they observed ethical lapses in their companies within the last year.

A) 28
B) 57
C) 73
D) 81

Question 10

Acting with integrity means that entrepreneurs do what is right no matter what the circumstances.

Question 11

The various groups and individuals who affect and are affected by a business are called ________.

A) stockholders
B) stakeholders
C) owners
D) managers

Question 12

Ethics and social responsibility simply set behavioral boundaries for decision makers.

Question 13

Social responsibility is a branch of philosophy that studies and creates theories about the basic nature of right and wrong, duty, obligation, and virtue.

Question 14

________ sets behavioral boundaries for decision makers.

A) Strategic plan
B) Strategy
C) Social responsibility
D) Financial plan

Question 15

Ethical behavior is doing what is ________

A) "right"
B) "profitable"
C) "credible"
D) All of the above

Question 16

________ is a branch of philosophy that studies and creates theories about the basic nature of right and wrong, duty, obligation, and virtue.

A) Semantics
B) Ethics
C) Religion
D) History

Question 17

________ responsibility is how an organization responds to the needs of the many elements in society.

A) Moral
B) Investor
C) Social
D) Ethical

Question 18

The ________ sets behavioral boundaries for decision makers.

A) strategic plan
B) strategy
C) ethics
D) financial plan

Question 19

________ consists of the fundamental moral values and behavioral standards that form the foundation for the people of an organization as they make decisions and interact with stakeholders.

A) Business ethics
B) Social obligation
C) Mission
D) Vision

Question 20

Ethical behavior is doing what is "right."

Question 21

In a recent survey, ________ percent of consumers say that given the opportunity, they would buy products with a social and/or environmental benefit.

A) 92
B) 82
C) 72
D) 62

Question 22

Immoral management is the polar opposite of ethical management.

Question 23

Employees' moral stance is the broadest and most fundamental definition of ethical standards.

Question 24

What is the difference between immoral and amoral management?

Question 25

Describe briefly the three levels of ethical standards.

Question 26

In general, stakeholders have consistent demands.

Question 27

What is ethics and how is it different from social responsibility?

Question 28

Entrepreneurs build the foundation for ethical decision making by understanding how their personal values come to life in business situations.

Question 29

Ethical behavior has no impact on a company's bottom line.

Question 30

Immoral managers purposely violate law and ethical standards.

Question 31

A company's culture can serve either to support or undermine its employees' concepts of what constitutes ethical behavior.

Question 32

Organizational policies and procedures include a broader definition of ethical standards that go beyond what is defined by the law.

Question 33

A strong determinant of moral behavior is training.

Question 34

The triple bottom line covers "profits, products, and planet."

Question 35

Companies really are not ethical or unethical; individuals are.

Question 36

Actions that are legal, however, may not be ethical.

Question 37

Who are an organization's stakeholders and why are they important?

Question 38

Every business influences and is influenced by a multitude of stakeholders.

Question 39

Amoral managers see the law as a minimum standard for ethical behavior.

Question 40

What are the steps in establishing an ethical framework?

Question 41

Actions that are legal, however, may not be ________.

A) ethical
B) complex
C) profitable
D) doable

Question 42

According to the utilitarian principle, one should choose the option that offers the greatest good for the greatest number of people.

Question 43

According to the ________, one should "treat other people the way you would like them to treat you."

A) television test
B) utilitarian principle
C) family test
D) golden rule

Question 44

________ may be the result of failing to realize that an ethical dilemma exists, or it may arise from a variety of mental defense mechanisms.

A) Dishonesty
B) Criminal behavior
C) Irresponsibility
D) Moral blindness

Question 45

A strong determinant of moral behavior is ________.

A) profitability
B) financial success
C) training
D) short-term success

Question 46

In a recent survey, 92 percent of consumers say that given the opportunity, they would buy products with a social and/or environmental benefit.

Question 47

The ________ is the narrowest level of ethical standards.

A) mission
B) law
C) strategic plan
D) financial plan

Question 48

Practices that are illegal in one country may be perfectly acceptable, even expected, in another.

Question 49

Studies show that companies with strong ethical cultures experience fewer ethical violations than those with weak ethical cultures.

Question 50

The ________ merely establishes the minimum standard of behavior.

A) mission
B) law
C) strategic plan
D) financial plan

Question 51

Kant's categorical imperative states that one should act in such a way that the action taken under the circumstances could be a universal law or rule of behavior.

Question 52

________ is a statement that defines the values underlying the entire company and its ethical responsibilities to its stakeholders.

A) Company credo
B) Company annual report
C) Company vision
D) Company strategic plan

Question 53

The driving force behind immoral management is ________.

A) the law
B) culture
C) greed
D) education

Question 54

According to the ________, one should "choose the option that offers the greatest good for the greatest number of people."

A) television test
B) utilitarian principle
C) family test
D) golden rule

Question 55

Workers believe the actions of those in charge more than their words.

Question 56

Ethical decisions are individual decisions.

Question 57

The television test says you should treat other people the way you would like them to treat you.

Question 58

________ is a written statement of the standards of behavior and ethical principles a company expects from its employees.

A) Company credo
B) Company annual report
C) Company vision
D) Code of ethics

Question 59

Companies really are not ethical or unethical; ________ are.

A) goals
B) strategies
C) individuals
D) departments

Question 60

A company credo offers general guidance in ethical issues.

Question 61

________ entrepreneurs are finding the resources to tackle challenging problems such as habitat destruction, AIDS, hunger, and poverty.

A) Serial
B) Social
C) Most
D) All of the above

Question 62

By ________, the majority of the workforce in the United States will be a member of a minority.

A) 2021
B) 2039
C) 2028
D) 2019

Question 63

Socially responsible business owners focus on the three Rs: reduce, reengineer, and recycle.

Question 64

Companies must recognize the independence of business and society.

Question 65

Which one of the following is not a simple way by which small businesses can be socially responsible?

A) Encourage reinventing
B) Support local fundraisers
C) Join in community service
D) Reduce energy usage

Question 66

Currently, minority workers make up more than ________ percent of the workforce.

A) 13
B) 23
C) 33
D) 43

Question 67

Drug and alcohol abuse by employees results in reduced productivity that is estimated at ________ billion dollars per year.

A) 262.8
B) 114.7
C) 76.9
D) 15.8

Question 68

In 2020, members of ________ different generations will be working side by side in the United States.

A) 2
B) 3
C) 4
D) 5

Question 69

The ________ population is the fastest-growing sector in the United States.

A) Asian
B) African-American
C) Hispanic
D) Caucasian

Question 70

There is no connection between social responsibility and profitability.

Question 71

________ of all alcohol abusers are employed.

A) Seventy-seven
B) Sixty-seven
C) Fifty-seven
D) Forty-seven

Question 72

Social responsibility is important only for large corporations.

Question 73

The three "R's" of socially responsible business are "reuse," "recycle," and "________".

A) reenergize
B) reinvent
C) reduce
D) retrofit

Question 74

A company's strategic plan defines the values underlying the entire company and its ethical responsibilities to its stakeholders.

Question 75

Currently, women make up ________ percent of the U.S. workforce.

A) 31
B) 46
C) 28
D) 40

Question 76

The United States is moving toward a "minority ________."

A) tsunami
B) shortfall
C) majority
D) crevice

Question 77

________ percent of all drug abusers are employed.

A) Forty-six
B) Fifty-six
C) Sixty-six
D) Seventy-six

Question 78

What are the ethical tests for judging behavior?

Question 79

Social entrepreneurs start businesses so that they can create innovative solutions to society's most vexing problems.

Question 80

Which of the following is not something that a small business owner should do to manage a culturally diverse workforce successfully?

A) Learn to recognize and correct other's biases and stereotypes.
B) Avoid making invalid assumptions.
C) Concentrate on communication.
D) Continue to adjust your company to your workers.