Deck 5: Organizational Structure and Design

ملء الشاشة (f)
exit full mode
سؤال
When decisions tend to be made at lower levels in an organization,the organization is said to be decentralized.
استخدم زر المسافة أو
up arrow
down arrow
لقلب البطاقة.
سؤال
Designing is the fourth management function; it deals with what tasks are to be done,who is to do them,and where decisions are to be made.
سؤال
There are four basic elements in organizational structure.
سؤال
Accountability is the obligation or expectation to perform any assigned duties.
سؤال
Organizational design is the process in which managers change or develop an organization's structure.
سؤال
The trend in recent years has been toward a smaller span of control.This trend is consistent with managers' efforts to reduce costs and increase flexibility.
سؤال
Customer departmentalization groups jobs on the basis of product or customer flow.
سؤال
Responsibility refers to the rights inherent in a managerial position.
سؤال
The advantage of work specialization is that it tends to result in high employee motivation and high productivity.
سؤال
The degree to which activities in an organization are divided into separate jobs is called work specialization.
سؤال
When cosmetics maker Estée Lauder organized its structure around its major brands and operated each as a separate company,it was using product departmentalization.
سؤال
Organizational design and organizational structure mean the same thing.
سؤال
Standardization refers to the degree to which jobs within the organization are standardized and the extent to which employee behaviour is guided by rules and procedures.
سؤال
John has just been informed that he will be working on a new team to develop a line of athletic shoes.His team will include individuals from the design team,the production team,the finance team,as well as the sales and marketing teams.It appears as though John will be working on a cross-functional team.
سؤال
Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.
سؤال
Large public corporations must employ departmentalization by function because it is mandated in the corporate charter.
سؤال
When work specialization originally began to be implemented early in the twentieth century,employee productivity initially rose.
سؤال
Unity of command prevents an employee from trying to follow two conflicting commands at once.
سؤال
Work specialization continues to be an important organizing mechanism and a source of ever-increasing productivity.
سؤال
Line authority can be exerted only after a manager checks with his or her superior.
سؤال
Vertical boundaries separate employees by their rank in an organization.
سؤال
A mechanistic organization is characterized by rigid departmentalization,a clear chain of command,and high formalization.
سؤال
An organic organization tends to be flexible and have few formal rules.
سؤال
A simple structure is an organizational design with low departmentalization,narrow spans of control,and decentralized authority.
سؤال
The stability of a mechanistic structure seems to work best in today's dynamic and uncertain business environment.
سؤال
An organic organization tends to be characterized by high specialization,narrow spans of control,and little participation in decision making by lower-level employees.
سؤال
The inspiration for the virtual organization structure came from the film industry.
سؤال
When an employee in a matrix structure finishes a project,she goes back to her functional department.
سؤال
A mechanistic organization is bureaucratic and hierarchical.
سؤال
A significant advantage of the matrix structure is the clear chain of command from top to bottom of the organization.
سؤال
Horizontal boundaries separate employees by the amount of power they have in an organization.
سؤال
XYZ is an auto parts manufacturer that has a rigid,inflexible structure and relies heavily on the practice of work specialization.The company can best be characterized as an organic organization.
سؤال
Employee empowerment is crucial in a team structure because there is no line of managerial authority from top to bottom.
سؤال
The matrix structure is an organizational structure that assigns specialists from different functional departments to work on one or more projects led by project managers.
سؤال
The strength of the functional structure is that it focuses on results.
سؤال
Employees in an organization with a matrix design can have two bosses for the same job.
سؤال
The relationship between organizational size and structure tends to be linear.
سؤال
Innovators need the efficiency,stability,and tight controls of the mechanistic structure.
سؤال
Project structures tend to be rigid and inflexible organizational designs.
سؤال
Traditional organizational designs include the simple structure,the functional structure,and the divisional structure.
سؤال
________ departmentalization groups jobs on the basis of product flow through the organization.

A)Product
B)Functional
C)Process
D)Customer
E)Matrix
سؤال
Two popular trends in departmentalization are the increasing use of ________ departmentalization and the use of ________ teams.

A)product; trans-departmental
B)functional; product innovation
C)process; diversified skill
D)customer; cross-functional
E)product; developmental project
سؤال
A virtual organization relies on freelancers who have no permanent status or position in the organization.
سؤال
Which of the following is the best classification for managers who are responsible for the essential activities of the organization,including production and sales?

A)line managers
B)staff managers
C)matrix managers
D)boundaryless managers
E)network managers
سؤال
Galaxy Corporation is organized into five departments: human resources,finance,marketing,production,and engineering.Galaxy uses ________ departmentalization.

A)geographical
B)customer
C)product
D)process
E)functional
سؤال
A public service agency that has different representatives to assist businesses,families,and disabled persons is organized by ________ departmentalization.

A)product
B)geographical
C)process
D)customer
E)functional
سؤال
In a learning organization,employees must gather information and work privately on goals.In addition,such organizations respect functional boundaries and emphasize a clear hierarchy.
سؤال
In a team structure there is a clear line of managerial authority from top to bottom.
سؤال
Procter & Gamble organizes its 300 brands into five main categories: family care,fabric care,beauty care,health care,and food and beverage.They use ________ departmentalization.

A)geographical
B)customer
C)product
D)process
E)functional
سؤال
Rules and bureaucratic mechanisms are more important in developed countries and less important in less economically developed countries.
سؤال
Johnson & Johnson makes many well-known brands including Band-Aids,Tylenol,and ACUVUE contact lenses.Their structure is organized under three sectors: consumer health,medical devices,and pharmaceuticals.They use ________ departmentalization.

A)geographical
B)customer
C)process
D)product
E)functional
سؤال
In a team structure,team members are not held responsible for their decisions.
سؤال
Organizational structure is defined as ________.

A)a set of managerial decisions and actions
B)a formal arrangement of jobs within an organization
C)a process that involves decisions about departmentalization
D)a process that involves decisions about span of control and formalization
E)the basis on which jobs are grouped together within an organization
سؤال
Grouping activities on the basis of customer flow is called ________ departmentalization.

A)functional
B)product
C)geographical
D)process
E)customer
سؤال
A virtual organization may disintegrate after it finishes its task.
سؤال
Universal Office Supply has organized its sales department under its three main account types: wholesale,retail,and government.Universal is using ________ departmentalization.

A)product
B)customer
C)process
D)geographical
E)functional
سؤال
The degree to which tasks in an organization are divided into separate jobs is called ________.

A)work specialization
B)departmentalization
C)chain of command
D)span of control
E)job differentiation
سؤال
________ departmentalization groups jobs on the basis of territory or physical location.

A)Functional
B)Product
C)Geographical
D)Process
E)Matrix
سؤال
An organization that divides its sales responsibilities into Ontario,Quebec,the Maritimes,and Western Canada is using ________ departmentalization.

A)product
B)geographical
C)process
D)customer
E)functional
سؤال
Functional departmentalization groups jobs by ________.

A)tasks performed
B)territories served
C)products manufactured
D)type of customer served
E)services provided
سؤال
Assigning designers,production workers,and salespeople to a common work group to develop a new product is called a ________ team.

A)diversified skill
B)product innovation
C)cross-functional
D)trans-departmental
E)developmental project
سؤال
The trend in recent years has been toward ________ spans of control to help reduce costs and speed up decision making.

A)narrower
B)wider
C)deeper
D)more stable
E)contracting
سؤال
Organizational design requires a manager to ________.

A)organize groups within an organization
B)change the culture of an organization
C)change or develop the structure of an organization
D)change the logo of an organization
سؤال
Under which of the following circumstances should an organization use more decentralization?

A)Environment is stable.
B)Company is large.
C)Decisions are significant.
D)Company is geographically dispersed.
E)Organization is facing a crisis.
سؤال
________ refers to the number of subordinates that a manager can efficiently and effectively manage.

A)Responsibility
B)Unity of command
C)Chain of command
D)Span of control
E)Level of authority
سؤال
The principle that each employee should report to only one manager is called ________.

A)authorized line of responsibility
B)unity of command
C)responsibility factor
D)chain of command
E)span of control
سؤال
The degree to which decision making is concentrated at a single point in an organization is called ________.

A)unity of command
B)chain of command
C)span of management
D)centralization
E)concentration of authority
سؤال
Another term for increased decentralization is ________.

A)structural delayering
B)participative delegation
C)job enlargement
D)authority distribution
E)employee empowerment
سؤال
As organizations become more flexible and responsive,there is a distinct trend toward ________.

A)centralized authority
B)decentralized decision making
C)increased formalization
D)narrower spans of control
E)reduced delegation
سؤال
________ prevents a single employee from getting conflicting orders from two different superiors.

A)Line authority
B)Unity of command
C)Staff authority
D)Chain of command
سؤال
A(n)________ organization is rigidly controlled and efficient.

A)organic
B)command
C)project
D)mechanistic
E)boundaryless
سؤال
Pierre has just been promoted to line manager in the manufacturing plant.Which of the following should automatically accompany his new title of manager?

A)respect
B)delegation
C)higher compensation
D)acceptance by employees
E)authority
سؤال
The degree to which jobs are standardized and guided by rules and procedures is called ________.

A)work specialization
B)centralization
C)regulation
D)formalization
E)specification
سؤال
All other things being equal,as the span of control grows wider,the organization becomes ________.

A)more bureaucratic
B)less effective
C)taller
D)more efficient
E)larger
سؤال
________ is the obligation or expectation to perform an assigned duty.

A)Responsibility
B)Delegation
C)Authority
D)Span of control
E)Accountability
سؤال
The continuous line of authority that extends from the upper levels of management to the lowest levels of the organization is called the ________.

A)hierarchy of responsibility
B)unity of command
C)flow of delegation
D)chain of command
E)span of control
سؤال
A soap company that features a bath soap department,a laundry detergent department,and a dish soap department is using which of the following?

A)process departmentalization
B)functional departmentalization
C)product departmentalization
D)customer departmentalization
سؤال
________ refers to the rights inherent in a position that allow a manager to tell subordinates what to do and then expect them to do it.

A)Responsibility
B)Unity of command
C)Chain of command
D)Authority
E)Accountability
سؤال
A construction site supervisor who sees an impending thunderstorm and tells workers to go home is demonstrating ________.

A)line authority
B)staff delegation
C)provisional accountability
D)responsibility
سؤال
Under which of the following circumstances should an organization use more centralization?

A)Environment is complex and uncertain.
B)Lower-level managers want a voice in decisions.
C)Decisions are relatively minor.
D)Company is geographically dispersed.
E)Organization is facing a crisis.
فتح الحزمة
قم بالتسجيل لفتح البطاقات في هذه المجموعة!
Unlock Deck
Unlock Deck
1/155
auto play flashcards
العب
simple tutorial
ملء الشاشة (f)
exit full mode
Deck 5: Organizational Structure and Design
1
When decisions tend to be made at lower levels in an organization,the organization is said to be decentralized.
True
2
Designing is the fourth management function; it deals with what tasks are to be done,who is to do them,and where decisions are to be made.
False
3
There are four basic elements in organizational structure.
False
4
Accountability is the obligation or expectation to perform any assigned duties.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
5
Organizational design is the process in which managers change or develop an organization's structure.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
6
The trend in recent years has been toward a smaller span of control.This trend is consistent with managers' efforts to reduce costs and increase flexibility.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
7
Customer departmentalization groups jobs on the basis of product or customer flow.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
8
Responsibility refers to the rights inherent in a managerial position.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
9
The advantage of work specialization is that it tends to result in high employee motivation and high productivity.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
10
The degree to which activities in an organization are divided into separate jobs is called work specialization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
11
When cosmetics maker Estée Lauder organized its structure around its major brands and operated each as a separate company,it was using product departmentalization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
12
Organizational design and organizational structure mean the same thing.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
13
Standardization refers to the degree to which jobs within the organization are standardized and the extent to which employee behaviour is guided by rules and procedures.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
14
John has just been informed that he will be working on a new team to develop a line of athletic shoes.His team will include individuals from the design team,the production team,the finance team,as well as the sales and marketing teams.It appears as though John will be working on a cross-functional team.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
15
Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
16
Large public corporations must employ departmentalization by function because it is mandated in the corporate charter.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
17
When work specialization originally began to be implemented early in the twentieth century,employee productivity initially rose.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
18
Unity of command prevents an employee from trying to follow two conflicting commands at once.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
19
Work specialization continues to be an important organizing mechanism and a source of ever-increasing productivity.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
20
Line authority can be exerted only after a manager checks with his or her superior.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
21
Vertical boundaries separate employees by their rank in an organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
22
A mechanistic organization is characterized by rigid departmentalization,a clear chain of command,and high formalization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
23
An organic organization tends to be flexible and have few formal rules.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
24
A simple structure is an organizational design with low departmentalization,narrow spans of control,and decentralized authority.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
25
The stability of a mechanistic structure seems to work best in today's dynamic and uncertain business environment.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
26
An organic organization tends to be characterized by high specialization,narrow spans of control,and little participation in decision making by lower-level employees.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
27
The inspiration for the virtual organization structure came from the film industry.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
28
When an employee in a matrix structure finishes a project,she goes back to her functional department.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
29
A mechanistic organization is bureaucratic and hierarchical.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
30
A significant advantage of the matrix structure is the clear chain of command from top to bottom of the organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
31
Horizontal boundaries separate employees by the amount of power they have in an organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
32
XYZ is an auto parts manufacturer that has a rigid,inflexible structure and relies heavily on the practice of work specialization.The company can best be characterized as an organic organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
33
Employee empowerment is crucial in a team structure because there is no line of managerial authority from top to bottom.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
34
The matrix structure is an organizational structure that assigns specialists from different functional departments to work on one or more projects led by project managers.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
35
The strength of the functional structure is that it focuses on results.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
36
Employees in an organization with a matrix design can have two bosses for the same job.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
37
The relationship between organizational size and structure tends to be linear.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
38
Innovators need the efficiency,stability,and tight controls of the mechanistic structure.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
39
Project structures tend to be rigid and inflexible organizational designs.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
40
Traditional organizational designs include the simple structure,the functional structure,and the divisional structure.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
41
________ departmentalization groups jobs on the basis of product flow through the organization.

A)Product
B)Functional
C)Process
D)Customer
E)Matrix
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
42
Two popular trends in departmentalization are the increasing use of ________ departmentalization and the use of ________ teams.

A)product; trans-departmental
B)functional; product innovation
C)process; diversified skill
D)customer; cross-functional
E)product; developmental project
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
43
A virtual organization relies on freelancers who have no permanent status or position in the organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
44
Which of the following is the best classification for managers who are responsible for the essential activities of the organization,including production and sales?

A)line managers
B)staff managers
C)matrix managers
D)boundaryless managers
E)network managers
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
45
Galaxy Corporation is organized into five departments: human resources,finance,marketing,production,and engineering.Galaxy uses ________ departmentalization.

A)geographical
B)customer
C)product
D)process
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
46
A public service agency that has different representatives to assist businesses,families,and disabled persons is organized by ________ departmentalization.

A)product
B)geographical
C)process
D)customer
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
47
In a learning organization,employees must gather information and work privately on goals.In addition,such organizations respect functional boundaries and emphasize a clear hierarchy.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
48
In a team structure there is a clear line of managerial authority from top to bottom.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
49
Procter & Gamble organizes its 300 brands into five main categories: family care,fabric care,beauty care,health care,and food and beverage.They use ________ departmentalization.

A)geographical
B)customer
C)product
D)process
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
50
Rules and bureaucratic mechanisms are more important in developed countries and less important in less economically developed countries.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
51
Johnson & Johnson makes many well-known brands including Band-Aids,Tylenol,and ACUVUE contact lenses.Their structure is organized under three sectors: consumer health,medical devices,and pharmaceuticals.They use ________ departmentalization.

A)geographical
B)customer
C)process
D)product
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
52
In a team structure,team members are not held responsible for their decisions.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
53
Organizational structure is defined as ________.

A)a set of managerial decisions and actions
B)a formal arrangement of jobs within an organization
C)a process that involves decisions about departmentalization
D)a process that involves decisions about span of control and formalization
E)the basis on which jobs are grouped together within an organization
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
54
Grouping activities on the basis of customer flow is called ________ departmentalization.

A)functional
B)product
C)geographical
D)process
E)customer
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
55
A virtual organization may disintegrate after it finishes its task.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
56
Universal Office Supply has organized its sales department under its three main account types: wholesale,retail,and government.Universal is using ________ departmentalization.

A)product
B)customer
C)process
D)geographical
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
57
The degree to which tasks in an organization are divided into separate jobs is called ________.

A)work specialization
B)departmentalization
C)chain of command
D)span of control
E)job differentiation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
58
________ departmentalization groups jobs on the basis of territory or physical location.

A)Functional
B)Product
C)Geographical
D)Process
E)Matrix
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
59
An organization that divides its sales responsibilities into Ontario,Quebec,the Maritimes,and Western Canada is using ________ departmentalization.

A)product
B)geographical
C)process
D)customer
E)functional
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
60
Functional departmentalization groups jobs by ________.

A)tasks performed
B)territories served
C)products manufactured
D)type of customer served
E)services provided
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
61
Assigning designers,production workers,and salespeople to a common work group to develop a new product is called a ________ team.

A)diversified skill
B)product innovation
C)cross-functional
D)trans-departmental
E)developmental project
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
62
The trend in recent years has been toward ________ spans of control to help reduce costs and speed up decision making.

A)narrower
B)wider
C)deeper
D)more stable
E)contracting
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
63
Organizational design requires a manager to ________.

A)organize groups within an organization
B)change the culture of an organization
C)change or develop the structure of an organization
D)change the logo of an organization
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
64
Under which of the following circumstances should an organization use more decentralization?

A)Environment is stable.
B)Company is large.
C)Decisions are significant.
D)Company is geographically dispersed.
E)Organization is facing a crisis.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
65
________ refers to the number of subordinates that a manager can efficiently and effectively manage.

A)Responsibility
B)Unity of command
C)Chain of command
D)Span of control
E)Level of authority
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
66
The principle that each employee should report to only one manager is called ________.

A)authorized line of responsibility
B)unity of command
C)responsibility factor
D)chain of command
E)span of control
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
67
The degree to which decision making is concentrated at a single point in an organization is called ________.

A)unity of command
B)chain of command
C)span of management
D)centralization
E)concentration of authority
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
68
Another term for increased decentralization is ________.

A)structural delayering
B)participative delegation
C)job enlargement
D)authority distribution
E)employee empowerment
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
69
As organizations become more flexible and responsive,there is a distinct trend toward ________.

A)centralized authority
B)decentralized decision making
C)increased formalization
D)narrower spans of control
E)reduced delegation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
70
________ prevents a single employee from getting conflicting orders from two different superiors.

A)Line authority
B)Unity of command
C)Staff authority
D)Chain of command
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
71
A(n)________ organization is rigidly controlled and efficient.

A)organic
B)command
C)project
D)mechanistic
E)boundaryless
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
72
Pierre has just been promoted to line manager in the manufacturing plant.Which of the following should automatically accompany his new title of manager?

A)respect
B)delegation
C)higher compensation
D)acceptance by employees
E)authority
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
73
The degree to which jobs are standardized and guided by rules and procedures is called ________.

A)work specialization
B)centralization
C)regulation
D)formalization
E)specification
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
74
All other things being equal,as the span of control grows wider,the organization becomes ________.

A)more bureaucratic
B)less effective
C)taller
D)more efficient
E)larger
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
75
________ is the obligation or expectation to perform an assigned duty.

A)Responsibility
B)Delegation
C)Authority
D)Span of control
E)Accountability
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
76
The continuous line of authority that extends from the upper levels of management to the lowest levels of the organization is called the ________.

A)hierarchy of responsibility
B)unity of command
C)flow of delegation
D)chain of command
E)span of control
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
77
A soap company that features a bath soap department,a laundry detergent department,and a dish soap department is using which of the following?

A)process departmentalization
B)functional departmentalization
C)product departmentalization
D)customer departmentalization
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
78
________ refers to the rights inherent in a position that allow a manager to tell subordinates what to do and then expect them to do it.

A)Responsibility
B)Unity of command
C)Chain of command
D)Authority
E)Accountability
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
79
A construction site supervisor who sees an impending thunderstorm and tells workers to go home is demonstrating ________.

A)line authority
B)staff delegation
C)provisional accountability
D)responsibility
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
80
Under which of the following circumstances should an organization use more centralization?

A)Environment is complex and uncertain.
B)Lower-level managers want a voice in decisions.
C)Decisions are relatively minor.
D)Company is geographically dispersed.
E)Organization is facing a crisis.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.
فتح الحزمة
k this deck
locked card icon
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 155 في هذه المجموعة.