Deck 3: Nonverbal Communication

Question 1

Lucinda is upset with her husband Juan.Her body language,gestures,and facial expressions indicate that there is a problem.However,when Juan asks Lucinda,"What's wrong?," she replies,"Nothing!" What is the relationship between her verbal and nonverbal communication?

A)accenting relationship
B)substituting relationship
C)complementing relationship
D)conflicting relationship

Answer 1

D

Question 2

Clever real estate agents in North America have long baked a loaf of bread in a house's oven before prospective buyers visit;this practice is based on which concept?

A)smell memory
B)kinesics
C)smell adaptation
D)gustorics

Answer 2

A

Question 3

Jody jumps up and down after learning she's won the state's lottery.She's so happy,she can't speak.She just continues to jump and yell "Yes!" She's expressing herself in which way?

A)complementing
B)conflicting
C)substituting
D)accenting

Answer 3

D

Question 4

People in your culture believe it is important to be punctual,achieve success,and "stick with things to the end." This is an example of which cultural time orientation?

A)circular time
B)manana time
C)informal time
D)linear time

Question 5

Which of the following is NOT a key characteristic of nonverbal communication?

A)Nonverbal communication is sensitive to the relationship between the sender and the receiver.
B)Nonverbal communication carries less meaning than verbal communication.
C)Nonverbal communication has meaning based on the context.
D)Nonverbal communication is a part of,not separate from,verbal communication.

Question 6

Instead of thinking of a greeting as one event,communication scholars break it down to the verbal greeting,the handshake,and the small talk.If they all happen in this sequence,then they are known as _____.

A)congruency
B)Pollyanna-Nietzsche effect
C)clustering
D)action chains

Question 7

The study of the use of touch as communication is called _____.

A)aesthetics
B)gestics
C)haptics
D)body synchrony

Question 8

People purchase contact lenses to look more attractive.Which kind of lens signals interest in another person?

A)contracted pupils
B)dilated pupils
C)brown colored
D)green colored

Question 9

Billy's Mom asks him if he broke the vase in pieces at his feet.He twists his hands and looks at the floor,saying "I didn't do it." His mother suspects otherwise,based on which relationship between his verbal and nonverbal communication?

A)complementing relationship
B)haptics
C)olfactics
D)conflicting relationship

Question 10

You approach your professor with a question about the midterm.Your professor looks at his watch and the door.His nonverbal acts are an example of _____.

A)adaptors
B)affect displays
C)illustrators
D)regulators

Question 11

A(n)_____ is a behavioral sequence with two or more participating organisms,in which there are standard steps for reaching a goal.

A)linguistic chain
B)action chain
C)system
D)relationship

Question 12

_____ is the study of communication through the body and its movements.

A)Kinesics
B)Olfactics
C)Ocalics
D)Gestics

Question 13

Colors and music are part of the nonverbal category _____.

A)ocalics
B)aesthetics
C)artifactics
D)gestics

Question 14

Some employers permit their workers to dress "business casual" to create a more relaxed working environment.What percentage of companies in the United States follows this practice?

A)25 percent
B)35 percent
C)70 percent
D)60 percent

Question 15

Jihun believes that time can be interpreted as communication.She lives her life by viewing time as a cycle,similar to the seasons,rising and setting of the sun,birth and death.This concept is called _____.

A)technical time
B)formal time
C)linear time
D)circular time

Question 16

Staff working in the bakery tend to become so used to the smell of baking bread that they do not notice it.This is called _____.

A)smell blindness
B)smell memory
C)smell adaptation
D)smell overload

Question 17

You are preparing to start your lecture and look to the audio-visual specialist running the public address system;she nods and gives you the "thumbs up" sign.This is an example of a(n)_____.

A)adaptor
B)affect display
C)illustrator
D)emblem

Question 18

Joy learned about neurolinguistic programming in class,and she would like to practice it.The professor asks Joy to describe Ling's eye contact and gestures in the speech she gave yesterday.To better access visual memory of what has been seen,Joy should look _____.

A)up and to the right
B)down and to the right
C)up and to the left
D)down and to the left

Question 19

As Professor Nickels,who is North American,gives his lecture on happiness,he feels comfortable with the public distance he shares with the audience.What is this distance?

A)0 to 18 inches
B)4 feet to 12 feet
C)18 inches to 4 feet
D)12 feet and beyond

Question 20

Research has shown that humans are born with automatic nonverbal reactions to stimuli.What are these reactions called?

A)innate neurological programs
B)reflexive programs
C)impulsive programs
D)reflexive neurological programs

Question 21

The acceptability of showing physical affection by women to one another in the United States may be one of the reasons why lesbians face less discrimination in this society than gay men.

Question 22

Some scientists warn that sitting next to someone wearing the color _____ could negatively impact your performance on a test.

A)blue
B)green
C)yellow
D)red

Question 23

Jenny's mom told her she may not have ice cream after dinner since she had cookies after lunch.Jenny pouts.This communication is called a(n)_____.

A)illustrator
B)emblem
C)affect display
D)olfactics

Question 24

Ocalics is the study of the use of smell as communication.

Question 25

Imagine that someone asks you a question,and you respond by nodding your head.This could be considered a complementing relationship.

Question 26

Most people will look left for past experiences,right for future perceptions,and straight-ahead for present tense thinking.

Question 27

In nonverbal communication,no single signal,such as gestures,posture,eye contact,and movement carries much meaning.Instead,they should be considered together.

Question 28

Roman really likes Jeni,and he's asked her out to dinner.He knows she likes him,too,because when he asked her,_____.

A)he saw that she looked at him more than she looked away
B)he looked at the way she flipped her hair
C)he looked at her eyes and saw that her pupils were dilated
D)he looked at her eyes and saw that her pupils were contracted

Question 29

In the study of space distances,public distance covers a four- to twelve-foot zone that is used during business transactions and casual social exchange.

Question 30

Height and weight have no impact on nonverbal communication.

Question 31

The study of posture is known as body synchrony.

Question 32

Tests have been developed to determine if someone's nonverbals and verbals are in conflict and they may be lying.Which of the following are utilized as lie detectors?

A)polygraphs
B)fMRI
C)MERMER
D)all of the above

Question 33

Joy stood 18 inches from you,while Qui stood 4 feet.They were representing which two types of distance in the North American communicative context?

A)intimate and personal distances
B)personal and public distances
C)social and intimate distances
D)personal distance only

Question 34

On the first day of class,you new professor strides into the room.Her head is held high,her shoulders are back,and her jaw is set.You automatically perceive her to be confident.You've concluded this by her _____.

A)ocalics
B)gestics
C)haptics
D)body synchrony

Question 35

If someone shares your cultural background,having an understanding of that person as the receiver in communication with you is unnecessary.

Question 36

Most people will look down for visual accessing,and up for linguistic accessing.

Question 37

Josh is interviewing four people for an entry-level account manager position.He views Ling as the most attractive,and thus,the most intelligent.Josh's inference is a result of the _____.

A)halo effect
B)suppositional inference effect
C)horn effect
D)devil effect

Question 38

A person's clothing,makeup,eyeglasses,and jewelry carry distinct messages and are referred to as artifacts.

Question 39

Research suggests there is no connection between one's ability to talk and recall words and one's gesturing.

Question 40

The harmony between verbal and nonverbal communication is called congruency.

Question 41

Explain which of the nonverbal categories you think would be most important to master for your intended career and why.Cite at least two ways that you can improve in the category.

Question 42

Nonverbal communication varies with a person's cultural background.Identify your cultural background and the nonverbal cues and orientations that someone from your culture is likely to demonstrate in the areas of proxemics,chronemics,ocalics,and gestics.

Question 43

How does height impact perceptions of men and women? Give examples of how these perceptions tend to affect careers.How might communication skills affect these perceptions?

Question 44

Meaning is created in the listener,and nonverbal communication does not include words.Choose two categories of nonverbal communication,and explain how a listener makes meaning through them.

Question 45

Chronemics is the study of how people structure and handle their time.Compare two different chronemic orientations and cite an example culture of each.What specific communicative issues might arise if individuals from these cultures ended up working together?

Question 46

Think of a situation you observed recently where the nonverbal communication played a particularly important role in your understanding.(a)Describe the situation.(b)Explain the interaction between the verbal and nonverbal messages.Use nonverbal terminology and concepts in your answer that show your understanding of the field and its vocabulary.

Question 47

Pupilometrics indicates that pupils dilate when the eyes are focused on a pleasurable object and contract when focused on one that is not pleasurable.

Question 48

The American Polygraph Association and the National Research Council,as well as many psychologists,agree that polygraph lie detector tests are 80 percent accurate.

Question 49

There are four relationships between verbal and nonverbal communication.Explain and give an example of when you've observed each.