Deck 4: Listening

Question 1

_____ mode people rely on intuition and can follow visual and pictographic instructions as opposed to written instructions.

A)Prefrontal
B)Global
C)Anterior
D)Linear

Answer 1

B

Question 2

_____ listening takes place when a person engages in enjoyment or sensory stimulation to a message,such as listening to humorous speakers,comedians,or music videos.

A)Discriminative
B)Appreciative
C)Therapeutic
D)Critical

Answer 2

B

Question 3

_____ represents the focus on a specific stimulus selected from all the stimuli received at any given moment.

A)Reception
B)Concentration
C)Attention
D)Conception

Answer 3

C

Question 4

Pat prefers maps to oral directions and prefers multiple-choice exams to essays exams,suggesting that Pat exhibits _____.

A)linear-brain characteristics
B)international brain characteristics
C)global-brain characteristics
D)hypothalamus characteristics

Question 5

What percentage of the day is it estimated that an average working person in the United States spends listening?

A)10 percent
B)40 percent
C)60 percent
D)80 percent

Question 6

Which is the least preferable form of feedback?

A)nodding or shaking your head
B)paraphrasing the speaker's points
C)verbalizations such as "uh-huh" or "um"
D)starting a new topic of conversation

Question 7

In _____ listening,we attempt to distinguish among auditory and visual stimuli.

A)discriminative
B)comprehensive
C)critical
D)appreciative

Question 8

Jerry is listening to a peer's speech about Roth IRA's,and he puts the information into what he knows about investing.Which step of listening is best represented by Jerry's placement?

A)assignment of meaning
B)assignment of filters
C)assignment of language
D)none of the above

Question 9

When assigning meaning to messages which strategy can be utilized?

A)differentiate factual statements from opinions
B)red flags and green flags
C)sift through verbal obscurities
D)all of the above

Question 10

The main advantage of paraphrasing is _____

A)it indicates a critical stance.
B)it suggests domination.
C)it can be mathematically proven.
D)it allows listeners to check their understanding.

Question 11

_____ listening requires a listener to learn when to ask questions,when to stimulate further discussion,and when,if ever,to give advice.

A)Appreciative
B)Comprehensive
C)Therapeutic
D)Critical

Question 12

A strainer may be compared to your _____,because it strains the stimuli you receive and separates what makes sense from what doesn't.

A)concentration filter
B)reception filter
C)perceptual filter
D)semi-permeable membrane

Question 13

_____ are to high-context,as _____ are to low-context.

A)Japan and Saudi Arabia/United States and Canada
B)Japan and United States/Canada and Saudi Arabia
C)Canada and Japan/United Sates and Saudi Arabia
D)United States and Saudi Arabia/Canada and Japan

Question 14

In a(n)_____ culture,it is the speaker who is responsible for making sure the listener comprehends all.

A)medium-context
B)low-context
C)high-context
D)none of the above

Question 15

The year 2008 was a record year for voters in the presidential election.Barack Obama won the election,and it is logical to conclude that the type of listening voters used could best be characterized as _____.

A)therapeutic
B)discriminative
C)critical
D)appreciative

Question 16

The average attention span of adults ranges from _____.

A)30-45 seconds
B)1-2 minutes
C)30-60 minutes
D)7-20 minutes

Question 17

Joanie is contemplating moving to Arizona or California after graduation.Deb talks to her about the benefits of Arizona,and John tells her how great California is.To decide best,Joanie should use _____ listening.

A)discriminative
B)comprehensive
C)therapeutic
D)critical

Question 18

Listeners can recall approximately what percentage of what they hear?

A)50 percent
B)75 percent
C)25 percent
D)100 percent

Question 19

Kate attends a public speech in order to receive extra credit for class.She agrees with the speaker's arguments and evidence but does not find the speaker very motivational.Kate is using what type of listening?

A)discriminative
B)critical
C)comprehension
D)therapeutic

Question 20

In _____ listening,the goal is to recognize and retain information.

A)discriminative
B)comprehension
C)therapeutic
D)critical

Question 21

We use selective perception to narrow our attention to specific bits or pieces of information.

Question 22

In some cultures in Asia,such as Japan,people tend to spend less time speaking than do European Americans.The text associates this tendency with which of the following?

A)diet
B)shyness
C)Buddhism
D)all of the above

Question 23

One of the greatest barriers to effective listening is the tendency to evaluate the stimuli we receive,regardless of whether they are relevant to the message.

Question 24

When taking notes,it's best to copy down everything the instructor says so that you don't miss anything.You always can paraphrase it later.

Question 25

Critical listening requires negatively evaluating someone's communication.

Question 26

Engaging in listening for enjoyment,including listening to music and humor is called appreciative listening.

Question 27

You are studying to be a psychologist.The type of listening that you will most often use on the job will be _____ listening.

A)comprehensive
B)therapeutic
C)appreciative
D)discriminative

Question 28

Only minimal attention needs to be paid to the nonverbal clues during the discrimination level of listening,because what we should be discriminating are the words and their meanings.

Question 29

Quieting our inner voice helps improve listening skills by starting with _____ communication

A)transpersonal
B)interpersonal
C)mediated
D)intrapersonal

Question 30

According to your book,why is a listener conscious of feedback cues?

A)Listeners should be passive.
B)Speakers are responsible for an affective message.
C)Listeners should be communicators as well.
D)All of the above.

Question 31

The speaker's physical presentation

Question 32

Which of the following is true about perception?

A)Perception is a passive process.
B)People seldom evaluate material received in the perception process.
C)The perceptual filter strains the stimuli you receive to separate what makes sense from what doesn't.
D)Selective perception is the process of putting the stimulus into some predetermined category as we acquire our language system.

Question 33

Chris reacts negatively to words such as "go-getter," "aggressive," and "self-starter." For Chris,these words are _____.

A)motivational
B)evidence of high context culture
C)red flags
D)green flags

Question 34

Multitasking during a business meeting demonstrates positive work skills to others.

Question 35

Hearing and listening are interchangeable concepts in communication.

Question 36

When listening to a candidate for the presidential elections,in order to determine for whom to vote,it's best to use critical listening.

Question 37

The fear of misinterpreting,inadequately processing,and/or not being able to adjust psychologically to messages sent by others is called listener apprehension.

Question 38

Fear of misinterpreting or not being able to psychologically adjust to another person's message is called _____.

A)stage fright
B)listener apprehension
C)generalized communicative anxiety
D)tinnitus

Question 39

Short-term memory and long-term memory are really the same thing.

Question 40

Which skill is the most critical for academic success?

A)reading
B)writing
C)listening
D)academic aptitude

Question 41

Defend or reject: Nonverbal listening behaviors are integral to effective communication.Global listener Gary and linear listener Linda are experiencing communicative difficulties.Identify some of the main characteristics of each type and discuss what predictable communication problems are likely to arise when they must communicate with one another in professional and personal capacities.

Question 42

What is the difference between hearing and listening?

Question 43

Some listening researchers say that the listening process requires a response and others say that listening stops with the comprehension.Take a position and argue it within the context of the transactional communication model.

Question 44

Using the five-step listening process,select a message that you've received and explain each step of the process in terms of the specific message received.

Question 45

The textbook identifies five different listening influencers: The role of the speaker,the role of the message,the role of the channel,the role of internal and external variables,and the role of memory and time.Select two of them,define each,and explain how each can play a positive or negative role in a communication interaction.

Question 46

Using the last speech you presented (or a speech you are planning to present),identify three techniques that you could have (or will)used to assist your listeners.Explain the benefits of each.

Question 47

Even though Jane is a right-brain-dominant person,this does not affect her learning or listening patterns in any way.

Question 48

Discuss the influence of brain dominance on communicative interactions.Compare this influence with that of culture in assigning meanings.

Question 49

Listening influencers include speaker,message,channel,external and internal variables,and time.

Question 50

Evaluate your own listening skills critically.Identify three things discussed in the text that you do well and three things that you could improve on in the future.Specifically,how might you work to improve your weaknesses?

Question 51

Define each of the following and then explain the role they play in a conversation: (a)Clarifying and confirming, (b)Acknowledging and bridging, (c)Internal summaries.

Question 52

A simple task,such as doodling while listening,may be sufficient to stop daydreaming.