Deck 2: Meeting the Needs of Specific Audiences

Question 1

Calculating the final costs of a document is not a technical communicator's concern.

Answer 1

False

Question 2

An audience with no specialized training is called a audience.

Answer 2

nontechnical

Question 3

A usable document is
(a)safe.
(b)easy to navigate.
(c)dependable.
(d)All of these answers are correct.
(e)b and c.

Answer 3

D

Question 4

Determining all the needs of a large and diverse audience is easy to do.

Question 5

Web pages are useful for linking different levels of information.

Question 6

A short document can be rewritten at different levels for different audiences.

Question 7

Creating a(n)statement will help you identify your readers and their needs..

Question 8

The image of you that readers see "between the lines" is called your
and is created by the tone you adopt.

Question 9

When you are unsure of who will read a document,write to a "general reader."

Question 10

Semi-technical audiences consist of
(a)informed persons as well as experts.
(b)informed persons who are not experts.
(c)laypersons.
(d)laypersons and experts.
(e)laypersons and informed persons.

Question 11

When assessing a document's usability,you should consider ethical and legal concerns.

Question 12

Technical documents are written to
(a)define something.
(b)describe something.
(c)explain something.
(d)propose something.
(e)All of the answers are correct.

Question 13

Highly technical audiences need facts and figures explained in the simplest terms.

Question 14

The North American business culture prefers
(a)indirect answers.
(b)ambiguous messages.
(c)plain talk.
(d)interpretations left to the reader.
(e)All of the answers are correct.

Question 15

Your audience will have preferences about all of the following except
(a)your brainstorming process.
(b)the deadline.
(c)the document's length.
(d)whether the document will be in paper or electronic form.
(e)the level of detail.

Question 16

Always provide readers with more than they want and need.

Question 17

Which of the following statements is correct?
(a)Secondary readers are decision makers who request a document.
(b)The primary audience is an immediate set of readers.
(c)Secondary readers are often those who will carry out a project.
(d)Tertiary readers are both primary and secondary audiences.
(e)b and c.