Deck 2: Ethics for It Workers and It Users

Question 1

Although end users often get the blame when it comes to using illegal copies of commercial software, software piracy in a corporate setting is sometimes directly traceable to IT staff members.

Answer 1

True

Question 2

The relationship between IT workers and clients is usually documented in a contract that specifies who does what, when the work begins, how long it will take, and how much the client will pay. However, decision making is solely the responsibility of the IT worker.

Answer 2

False

Question 3

Studies have shown that around 10 percent of all job applicants seriously misrepresent their backgrounds on their resumes.

Answer 3

True

Question 4

The cost of "getting legal" by acquiring the correct number of software licenses is many times more expensive than the cost of criminal or civil penalties to a corporation or the people involved in software piracy.

Question 5

Most codes of ethics created by professional organizations have two main parts: one part outlines what the professional organization aspires to become, and the other part lists rules and principles by which members of the organization are expected to abide.

Question 6

From a legal perspective, IT workers are not recognized as professionals because they are not licensed by the state or federal government.

Question 7

Many professional roles carry special rights and responsibilities.

Question 8

Bribery involves providing money, property, or favors to someone in business or government to obtain a business advantage.

Question 9

IT workers have a duty to understand a user's needs and capabilities and to deliver products and services that best meet those needs without regard for the costs and time involved.

Question 10

IT workers cannot be held responsible for creating an environment that supports the ethical behavior of IT users.

Question 11

The Business Software Alliance is a trade group that represents the world's largest software and hardware manufacturers and whose goal is to stop unauthorized software produced by its members. Each year it receives over 25,000 piracy reports.

Question 12

The key distinguishing factor between a gift and a bribe is that no gift should be hidden.

Question 13

The design of new software code and computer hardware cannot be treated as a trade secret.

Question 14

Fraud is the misstatement or incomplete statement of a material fact.

Question 15

There has been a lowering of expectations for the clients of professional service organizations. They are less aware of what they need from service providers and less willing to look outside their own organization to get the best possible services.

Question 16

Dorothea Perry and Robert Gross were put on probation and subsequently fired for job-performance issues by their employer, Collegis, shortly after reporting that they found child pornography on the computer of a professor at New York Law School.

Question 17

Theft is the crime of obtaining goods, services, or property through deception or trickery.

Question 18

Whistle-blowing is an effort by an organization's marketing people to call attention to a new product or new feature in an existing product.

Question 19

Professionals require advanced training and experience, they must exercise discretion and judgment in the course of their work; and their work can be easily standardized.

Question 20

Adherence to a code of ethics reminds professionals of the responsibilities and duties that they may be tempted to compromise to meet the pressures of day-to-day business.

Question 21

The mission of the Business Software Alliance is to ____.

A) stop the unauthorized use of organizational IT resources
B) encourage the development of IT usage policies
C) stop the unauthorized copying of software
D) stop the downloading of copyrighted music without the payment of royalties

Question 22

As a result of improved ____, clients are able to break down their business processes into their fundamental steps and decide which they will perform themselves and which they will outsource to service providers.

A) client sophistication
B) governance
C) transparency
D) modularization

Question 23

Licensing applies to both people and products, and indicates that a professional possesses a particular set of skills, knowledge, or abilities.

Question 24

Organizations must implement systems and procedures to provide access to all organizational data by all employees no matter where they are located.

Question 25

Participation in an IT professional organization does little to help IT workers stay on top of the many new developments in their field.

Question 26

A breach of duty of care addresses only the failure to act as a reasonable person would act. It does not address the failure to act when there is a duty to do so.

Question 27

The requirements for certification generally require that the individual has the prerequisite education and experience, sits for and passes an exam, and commits to and abides by a code of ethics established by the organization providing the certification.

Question 28

Many courts have ruled that IT workers are not liable for ____ because they do not meet the legal definition of a professional.

A) workman's compensation
B) malpractice
C) negligence
D) unemployment insurance

Question 29

From a legal perspective, IT workers are not recognized as professionals because they are not ____ by the state or federal government.

A) registered
B) certified
C) authorized
D) licensed

Question 30

As a result of increased ____, clients and service providers have built their working relationships on the expectation that they can communicate easily and instantly around the globe through electronic teleconferences, audio conferences, e-mail, and wireless devices.

A) modularization
B) globalization
C) connectivity
D) commoditization

Question 31

A ____ is information, generally unknown to the public, that a company has taken strong measures to keep confidential.

A) patent
B) trade secret
C) copyright
D) trademark

Question 32

The lack of agreement on the core body of knowledge for various IT roles is a primary reason for the lack of international or national licensing programs for IT professions.

Question 33

Before becoming a whistle-blower, an employee would normally call attention to a problem and try to correct it by first working with appropriate resources within ____.

A) the company
B) the appropriate local, state, or federal agency
C) the local news media
D) the nearest federal law enforcement agency

Question 34

Whistle-blowing is an effort by an employee to attract attention to a negligent, illegal, unethical, abusive, or dangerous act by a company that threatens the ____.

A) national security
B) public interest
C) the balance of competitiveness among member organizations of an industry
D) the on-going viability of another business entity

Question 35

The Association of Information Technology Professionals (AITP) was founded in 1947 and has 24,000 student members and 68,000 professional members in more than 100 countries.

Question 36

Software manufacturers can file a civil suit against software pirates with penalties of up to ____ per copyrighted work.

A) $1,000
B) $10,000
C) $100,000
D) $1,000,000

Question 37

To prove fraud in a court of law, prosecutors must demonstrate that ____.

A) the accused used unreasonable force
B) the accused made a false representation of a material fact
C) the accused gained access to a trade secret though illegal means
D) the accused failed to convey a legal title to the property

Question 38

Certifications that are tied to a vendor's product are relevant for job roles with very specific requirements or certain aspects of broader roles. Sometimes, however, vendor certifications are too focused on technical details of the vendor's technology and do not address more general concepts.

Question 39

No policy can stop wrongdoers from taking inappropriate actions, but it can set forth the general rights and responsibilities of all IT users, establish boundaries of acceptable and unacceptable behavior and enable management to punish violators.

Question 40

There is little organizations can do to stop employees who participate in chat rooms, view pornographic sites, and play computer games while at work.

Question 41

The obligation to protect people against any unreasonable harm or risk is called ____.

A) negligence
B) duty of care
C) reasonable person standard
D) malpractice

Question 42

After Perry and Gross were fired by their employer, they filed a $15 million lawsuit that charged New York Law School and their employer, Collegis, with ____________________ for their reporting of child pornography on a professor's computer.

Question 43

An IT professional organization whose mission is to provide superior leadership and education in information technology and that has a goal to help its members make themselves more marketable within their industry is ____.

A) IEEE-CS
B) PMI
C) AITP
D) SANS

Question 44

Accepting payment of entry fees for a golf tournament from a supplier is ____.

A) clearly a bribe
B) clearly a gift
C) could be perceived as a bribe
D) neither a gift or a bribe

Question 45

The Foreign Corrupt Practices Act permits facilitating payments so that an official performs or makes a(n) ____.

A) different substantive decision
B) official function faster
C) payment to a third party
D) payment to a member of the judiciary

Question 46

Because there are no ____ against which to compare a software engineer's professional behavior, he or she cannot be subject to malpractice lawsuits.

A) codes of ethics
B) reasonable person standards
C) industry certifications
D) uniform standards

Question 47

Studies have shown that around ____ of all job applicants exaggerate their accomplishments on their resume.

A) 15%
B) 30%
C) 45%
D) 60%

Question 48

A government license grants permission for an individual to engage in an activity or to operate a business. It is generally administered at the ____ level and often requires that the recipient pass a test of some kind.

A) local
B) state
C) national
D) professional organization

Question 49

According to the U.S. Code of Federal Regulations, a professional is one whose work is predominately intellectual and varied in character, and the output or result cannot be ____________________ in relation to a given time period.

Question 50

Many courts have ruled that IT workers are not liable for ____________________ because they do not meet the legal definition of a professional.

Question 51

If misrepresentation causes a party to enter into a contract, that party may have the legal right to ____.

A) cancel the contract
B) seek reimbursement for damages
C) cancel the contract and seek reimbursement for damages
D) either cancel the contract or seek reimbursement for damages, but not both

Question 52

The U.S. Foreign Corrupt Practices Act makes it a crime to bribe a foreign official unless the payment was ____.

A) under $100,000
B) made through a third party
C) lawful under the laws of the foreign country in which it was paid
D) disguised as a gift

Question 53

A feature that is associated with a bribe is that a bribe ____.

A) is made directly from donor to recipient
B) is made openly and publicly
C) is made as a gesture of friendship or goodwill
D) encourages an obligation for the recipient

Question 54

A ____________________ is a calling that requires specialized knowledge and often long and intensive academic preparation.

Question 55

From a legal perspective, IT workers are not recognized as ____________________ because they are not licensed by the state or federal government.

Question 56

IT workers have a key responsibility to establish an environment that supports ethical behavior by users. Such an environment discourages software piracy, minimizes the inappropriate use of corporate computing resources, and avoids the inappropriate sharing of ____.

A) information
B) computer passwords
C) trade secrets
D) copyrighted material

Question 57

____ occurs when a party fails to perform certain express or implied obligation, which impairs or destroys the essence of a contract.

A) Breach of contract
B) Misrepresentation
C) Negligence
D) Material breach of contract

Question 58

A device that limits access to the company's network based on the organization's Internet usage policy is called a(n) ____.

A) router
B) gateway
C) firewall
D) intrusion detection device

Question 59

Adherence to a professional code of ethics means that practitioners use a common set of ____ as a guideline for ethical decision making.

A) techniques and practices
B) models and rules
C) core values and beliefs
D) references and teachings

Question 60

Certification indicates that a professional possesses a particular set of skills, knowledge, or abilities, in the opinion of the ____.

A) professional's employer
B) certifying organization
C) IT professional organization to which the professional belongs
D) national board of certification

Question 61

____________________ involves lying on a resume and claiming competence in an IT skill that is in high demand.

Question 62

____________________ is a government-issued permission to engage in an activity or to operate a business.

Question 63

____________________ involves providing money, property, or favors to someone in business or government to obtain a business advantage.

Question 64

____________________ occurs when a party fails to perform certain express or implied obligations, which impairs or destroys the essence of the contract.

Question 65

Typically, the client makes decisions about a project on the basis of information, alternatives, and recommendations provided by the ____________________.

Question 66

Major scandals and tougher laws enacted to avoid future scandals have created an environment in which there is less trust and more oversight in client-service provider relationships. This is an example of how changes in the area of ____________________ are affecting the nature of professional services.

Question 67

Many of the cases of software piracy reported to the Business Software Alliance come from ____________________.

Question 68

Fraud is the crime of obtaining goods, services, or property through ____________________.

Question 69

____________________ occurs when one party fails to meet the terms of a contract.

Question 70

The FCPA permits ____________________ that are made for "routine government actions" such as obtaining permits or licenses; processing visas; or facilitating actions of similar nature.

Question 71

Software manufacturers can file a civil suit against ____________________ with penalties of up to $100,000 per copyrighted work.

Question 72

The ____________________ makes it a crime to bribe a foreign official, a foreign political party official, or a candidate for foreign political office.

Question 73

____________________ is the misstatement or incomplete statement of a material fact.

Question 74

IT workers typically become involved in many different relationships, including those with employers, clients, suppliers, other professionals, IT users, and ____________________.

Question 75

Clients expect to be able to see work-in-progress in real time, and they expect to be able to influence that work. This is an example of a need for increased ____________________ in professional services.

Question 76

The responsibility for decision making on a project is shared between the ____________________ and the IT worker.

Question 77

A ____________________ is information, generally unknown to the public, that a company has taken strong efforts to keep confidential.

Question 78

A professional code of ethics states the ____________________ that are essential to the work of a particular occupational group.

Question 79

As the stewards of an organization's IT resources, IT workers must set an example and enforce ____________________ regarding the ethical use of IT.

Question 80

Professionals who breach the duty of care are liable for injuries that their negligence causes. This liability is commonly referred to as ____________________.