Deck 8: The Impact of Information Technology on Productivity and Quality of Life

Question 1

Since businesses implemented automated payroll systems, fewer accounting employees are needed.

Answer 1

True

Question 2

A patient who doesn't have to pay for a medical test or procedure is probably more likely to consider its cost­to­benefit ratio.

Answer 2

False

Question 3

The OLPC XO-4 runs a Windows-based operating system.

Answer 3

False

Question 4

The healthcare industry was slow to implement IT solutions to improve productivity and efficiency.

Question 5

It usually takes less than two years for IT investment to result in a significant increase in productivity in large firms.

Question 6

A University of Chicago study found no evidence that the E­Rate program had any effect on students' performance on any of the six subjects covered in the Stanford Achievement Test.

Question 7

It is relatively easy to pull together the paper trail created by a patient's interactions with various healthcare entities to create a clear, meaningful, consolidated view of that person's health history.

Question 8

In the early days of IT in the 1960s, productivity improvements were difficult to measure.

Question 9

Cell phones come in a wide range of capabilities and costs.

Question 10

There are roughly 2.4 billion Internet users worldwide.

Question 11

The digital divide cannot exist within countries.

Question 12

The standard of living varies greatly among groups within a country as well as from nation to nation.

Question 13

Mastering the use of cell phones has a significant learning curve.

Question 14

A Sensis Consumer Report found that the majority of teleworkers reported a negative impact of teleworking on their lives.

Question 15

Some industry observers identify personal computers as an important first step in bridging the digital divide in many countries.

Question 16

Telework increases ad hoc work requests and disruptions from fellow workers.

Question 17

Productivity in a factory is measured by the annual revenue an employee generates divided by the employee's
annual salary.

Question 18

Bank of America, Best Buy, and Yahoo! are some of the organizations that encourage telework.

Question 19

It is difficult to quantify how much the use of IT has contributed to worker productivity due to the fact that many other factors influence worker productivity.

Question 20

A disadvantage of teleworking is that the contributions of teleworkers may not be fully recognized and credited.

Question 21

An electronic health record includes .

A) a patient's Medicare reimbursements
B) inpatient codes
C) audit trails of patient health information
D) a patient's immunization records

Question 22

Patient involvement with remote doctors may have a positive effect on the local doctors' relationships with their
patients.

Question 23

Medical information Web sites are intended to be substitutes for professional medical advice.

Question 24

The contents of are for informational purposes only and not intended to be substitutes for professional medical advice, diagnosis, or treatment.

A) store-and-forward telemedicine
B) electronic health records
C) live telemedicine
D) medical information Web sites

Question 25

The Bureau of Labor Statistics tracks U.S. productivity on a(n) basis.

A) monthly
B) annual
C) semiannual
D) quarterly

Question 26

involves acquiring data, sound, images, and video from a patient and then transmitting everything to a medical specialist for later evaluation.

A) Live telemedicine
B) Remote monitoring
C) Store-and-forward telemedicine
D) Inpatient consultation

Question 27

Allowing employees to telework can improve morale and reduce turnover.

Question 28

Doctors were among the first large groups to start using personal digital assistants (PDAs) on the job.

Question 29

The is a term used to describe the gulf between those who do and those who don't have access to modern information and communications technology.

A) communication rift
B) digital divide
C) achievement gap
D) glass ceiling

Question 30

An advantage of teleworking is that .

A) it ensures the security of organizational data
B) it is easier to monitor the quantity and quality of the work performed by teleworkers
C) planning required by managers is significantly reduced
D) business operations can be continued even in the event of disaster

Question 31

Telework increases the potential for lost or stolen equipment.

Question 32

Some industry observers identify the increasing use of as an important first step in bridging the digital divide in many countries.

A) electronic health records
B) cell phones
C) personal digital assistants
D) laptop computers

Question 33

A disadvantage of the E-Rate program is that it is vulnerable to fraud.

Question 34

The is a low-cost laptop introduced by Intel and Lenovo designed for use in kindergarten through high school classrooms in developing countries.

A) Raspberry Pi
B) OLPC XO
C) Classmate+
D) Simputer

Question 35

Health, crime, and other emergencies could be resolved more quickly if a person in trouble had easy access to a communications network.

Question 36

The is a low-cost computer that runs a Linux-based operating system and comes with a suite of 300 or so learning applications called Sugar.

A) Raspberry Pi
B) OLPC XO-4
C) Simputer
D) Classmate+

Question 37

Informal, spontaneous meetings become easier to handle with telework.

Question 38

Online tools offered by medical insurers enable patients to compare the quality, safety, and cost information on hospitals nationwide.

Question 39

requires the presence of patients and healthcare providers at different sites at the same time and often involves a videoconference link between the two sites.

A) Store-and-forward telemedicine
B) Live telemedicine
C) Electronic consultation
D) Remote monitoring

Question 40

The cost of the necessary equipment and communication services for telework is usually negligible.

Question 41

In 2006, introduced a low-cost laptop called the Classmate PC.

A) IBM
B) Apple
C) Intel
D) Microsoft

Question 42

The PricewaterhouseCoopers LLP Health Research Institute estimated that a 500-bed hospital could receive in HITECH incentives to purchase, deploy, and maintain an EHR system.

A) $6.1 million
B) $296,000
C) $3.2 million
D) $800 billion

Question 43

It can take for IT investment to result in a significant increase in productivity.

A) less than three years
B) more than 10 years
C) five to seven years
D) only a few months

Question 44

Oil companies are increasingly relying on to connect a nurse or EMT on an oil platform to emergency physicians at a major medical center.

A) electronic consultation
B) remote monitoring
C) store-and-forward telemedicine
D) live telemedicine

Question 45

The medical information Web sites are intended to be .

A) substitutes for paper documentation of a patient's medical history
B) ?sources of professional medical advice for illnesses
C) substitutes for professional diagnosis and treatments
D) sources of reliable and objective information on medical-related topics

Question 46

Remote monitoring is also known as .

A) real-time telehealth
B) home monitoring
C) telenursing
D) live telemedicine

Question 47

The Health Information Technology for Economic and Clinical Health Act is intended to increase the use of health information technology by .

A) requiring the government to develop individual standards for records in each medical organization
B) providing incentives to encourage doctors and hospitals to pull together the paper trail of a person's medical history and immunization records
C) saving the government $10 billion through improvements in the quality of care, care coordination,reductions in medical errors, and duplicate care
D) allowing everyone free access to a patient's medical history and identifiable health information

Question 48

enable patients to use the Internet to compare the quality, safety, and cost information on hospitals nationwide.

A) Electronic health records
B) Inpatient codes
C) Medical information Web sites
D) Remote monitoring telemedicine systems

Question 49

Compared to personal computers, cell phones .

A) are more expensive
B) are less portable
C) require a steeper learning curve to master their use
D) come with an extended battery life

Question 50

helps physicians keep tabs on patients prone to life-threatening health crises.

A) Inpatient codes
B) Medical information Web sites
C) Remote monitoring
D) SMS texts

Question 51

One of the fundamental ways in which companies can try directly to increase productivity is by .

A) increasing the amount of input required to produce a given output
B) selling smaller quantities of goods to decrease capacity
C) decreasing the value of the output produced by a given amount of input
D) consolidating operations to better leverage economies of scale

Question 52

Which of the following factors has increased the prevalence of telework?
A) Reduced levels of traffic congestion

A) Reduced need for employees to take time off
B) ?Highly trained workers demanding flexible work arrangements
B) Lack of broadband connections in homes and retail locations

Question 53

is the country in Europe with the highest Internet penetration.

A) Monaco
B) Spain
C) Sweden
D) Germany

Question 54

The program in Nepal started in 2008 as a small pilot project in two schools.

A) HITECH
B) E-Rate
C) telework
D) OLPC

Question 55

One common use of wireless technology in the healthcare field is to .

A) provide the public access to a patient's medical history
B) ?provide access to Medicare and Medicaid reimbursements
C) provide a means to access and update EHRs
D) increase chances of duplicate care

Question 56

It is difficult to quantify how much the use of IT has contributed to worker productivity because .

A) many other factors influence worker productivity rates besides IT
B) organizational efficiency tends to decrease despite increased investments in IT
C) all IT investments produce intangible benefits that cannot be analyzed
D) workers merely use the time provided by IT implementationto do some small tasks

Question 57

The is a small, inexpensive computer with either 256 MB or 512 MB of RAM, a 700 MHz processor, one or two USB ports, and an Ethernet port-but no case and no monitor.

A) OLPC XO
B) Raspberry Pi
C) Simputer
D) Classmate PC

Question 58

The full name of the E-Rate program is .
A) National School Lunch Program

A) Schools and Libraries Program of the Universal Service Fund
B) ?One Laptop per Child Program
B) Health Information Technology Program

Question 59

is a work arrangement in which an employee works away from the office.

A) Telehealth
B) Telecommuting
C) Outsourcing
D) Flextime work

Question 60

The country with the lowest Internet penetration in Asia is .

A) Myanmar
B) India
C) China
D) South Korea

Question 61

The nonprofit organization has a goal of providing children around the world with low-cost laptop computers to aid in their education.

Question 62

Acquiring data, sound, images, and video from a patient and then transmitting everything to a medical specialist for later evaluation constitute .

Question 63

Some critics believe that the use of EHR may actually have contributed to healthcare costs by making it easier to bill for patient services.

Question 64

The attempts to improve federal privacy and security measures safeguarding health information.

Question 65

reduces the need for patients to travel for treatment and allows healthcare professionals to serve more patients in a broader geographic area.

Question 66

The was passed as part of the $787 billion 2009 American Recovery and Reinvestment Act economic stimulus plan.

Question 67

Healthcare professionals can use a(n) to generate a complete electronic record of a clinical patient encounter.

Question 68

Live telemedicine usually involves a to establish connection between a patient and healthcare providers at different sites.

Question 69

is a work arrangement in which an employee works away from the office.

Question 70

The most widely used measurement of the material standard of living is .

Question 71

The program helps schools and libraries obtain broadband Internet services to advance the availability of educational and informational resources.

Question 72

employs electronic information processing and telecommunications to support at-a-distance health care, provide professional and patient health-related training, and support healthcare administration.

Question 73

The Joint Commission on Accreditation of Healthcare Organizations has stated that it is not acceptable for medical professionals to communicate with patients via .

Question 74

requires the presence of patients and healthcare providers at different sites at the same time and often involves a videoconference link between the two sites.

Question 75

is defined as the amount of output produced per unit of input.

Question 76

Laypeople can access reliable and objective information on a wide range of medical topics on .

Question 77

Although slow to invest in IT, the industry was actually a leader in adopting mobile and wireless technology.

Question 78

Telework allows for the in the event of a local or national disaster and supports national pandemic- preparedness planning.

Question 79

Patient involvement with remote doctors may have a effect on the local doctors' relationships with their
patients and could adversely affect patient care.

Question 80

A(n) is a computer-readable record of health-related information on an individual.