Deck 1: Introduction to Human Resource Development

Question 1

Yeomanries were the forerunners of modern labor unions.

Answer 1

True

Question 2

HRD functions involve coaching and skills training.

Answer 2

True

Question 3

Using the apprenticeship model,a person apprenticing in a law office could practice law after passing the state exam as late as the 1920's.

Answer 3

True

Question 4

Traditionally,HRD departments have staff authority.

Question 5

According to Bernthal's updated "learning and performance wheel" business strategy should be at the center of all HRD efforts.

Question 6

Line authority should have no role in the HRM function.

Question 7

HRD executives should contribute ideas,information and recommendations during strategy formulation.

Question 8

ASTD stands for the American Society for Training & Development.

Question 9

The Human Relations movement began as an 'anti-factory' movement due to poor working conditions in many factories.

Question 10

Most people have actually been involved in some form of HRD.

Question 11

External and upward alignments are needed in order to more fully integrate HRM with the strategic needs of an organization.

Question 12

The original "human resource wheel" identified four primary HRD functions.

Question 13

Scientific management recognized that people are more important in efficient production than are machines.

Question 14

In a survey conducted by the Association for Talent Development (ATD,formerly the American Society for Training and Development)it was estimated organizations spent under $100 billion on employee learning and development in 2013.

Question 15

During World War II,many industry-based companies cut their training programs to save money and time during the war effort.

Question 16

The core of all HRD efforts is reading.

Question 17

In 2010,ASTD had approximately 40,000 members in 100 plus countries.

Question 18

The first documented Factory School began at Hoe and Company in 1782.

Question 19

The definition of Human Resource Development includes training for both past and present job skills.

Question 20

The show,tell,do,and check training method began in World War I and is still in use today.

Question 21

What do most HRD efforts focus on?

A)recruitment
B)learning
C)communication
D)policy and procedure

Question 22

The first privately funded vocational school in the U.S.was founded in:

A)1809
B)1917
C)1872
D)1907

Question 23

Diversity is always a catalyst for improved organizational performance.

Question 24

A main distinction between training and development is that developmental activities are generally:

A)more focused on specific job skills
B)less expensive than training activities
C)becoming less common as organizations deal with their changing business environment
D)more focused on long-term or future responsibilities

Question 25

A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands is:

A)Organization design
B)Organization development
C)Human resource development
D)Human resource planning

Question 26

The first privately funded vocational school in the U.S.was founded by:

A)Jon Werner
B)DeWitt Clinton
C)George Washington
D)Donald Kirkpatrick

Question 27

The learning strategist focuses on entry level employee training.

Question 28

The origins of HRD can be traced to which of the following?

A)factory schools
B)universities
C)apprenticeship training programs
D)Boston's first technical school

Question 29

ASTD has not yet developed a code of ethics.

Question 30

In the organization change agent role the HRD manager advises management in the design and implementation of change strategies.

Question 31

The first documented factory school was founded in:

A)1809
B)1917
C)1872
D)1907

Question 32

Increasing diversity in the workplace means racial,ethnic,gender,and age diversity.

Question 33

In the U.S.only about 20% of the jobs require at least a High School education.

Question 34

Over the past 25 years the HRD profession has become less connected to the academic community.

Question 35

The largest HRD professional organization is:

A)IPMA
B)TDAPHR
C)SHRM
D)ATD

Question 36

HRD professionals need to develop a solid understanding of learning theory.

Question 37

The first privately funded vocational school in the U.S.was founded to:

A)train university graduates in a skill
B)train the sons of wealthy people
C)train new managers in machine operation
D)provide occupational training to young people who were unemployed or had criminal records

Question 38

Specific training objectives are normally developed in the needs assessment phase.

Question 39

Evaluation is an important phase of the HRD process but is often over emphasized.

Question 40

A 'yeomen' is a person who:

A)sails a ship
B)has not been admitted to an apprentice program as yet
C)has mastered a few skills
D)has mastered all the apprentice skills

Question 41

Diversity in the workforce includes which groups of employees?

A)Older workers
B)Women
C)Workers of different ethnic and racial backgrounds
D)All of the above are considered diverse groups

Question 42

An undesirable by-product of the factory system was:

A)Higher taxes for the factory owners
B)Abuse of unskilled workers and children
C)The creation of labor unions
D)Lack of strong government regulation

Question 43

An ongoing process where an individual progresses through a series of stages,with each stage addressing unique issues,themes and task is described as:

A)human resource intervention
B)tactical career planning
C)career development
D)career planning

Question 44

How did the introduction of the Ford Model T and the events of World War I impact the training of unskilled and semiskilled workers?

A)There were more training opportunities for both unskilled and semiskilled workers
B)Semiskilled workers were retrained while unskilled workers were fired
C)Workers had to pass a skill evaluation to qualify for training
D)Most workers were able to learn the new processes without additional training

Question 45

Which of the following is NOT a primary function of HRM?

A)equal employment opportunity
B)employee labor relations
C)health and safety
D)performance management

Question 46

The Smith-Hughes bill was passed in:

A)1809
B)1917
C)1872
D)1907

Question 47

The Human Relations movement began in the:

A)Late 1930's
B)Late 1890's
C)Late 1940's
D)1950's at Harvard

Question 48

A staff organization generally:

A)Gives direct orders to workers
B)Advises and consults
C)Directly produces goods and services
D)Does not include the HR department

Question 49

Which of the following is viewed as a secondary human resource management (HRM)function?

A)HR planning
B)Designing performance management and performance appraisal systems
C)Staffing
D)Compensation and benefits

Question 50

Which of the following is NOT a function included in the "human resource wheel" of an HRD department?

A)training and development
B)career development
C)organizational development
D)compensation and benefits

Question 51

The Smith-Hughes Act granted funds to the states to:

A)build highways
B)train managers
C)build new universities
D)train people in agriculture,home economics,industry,and teacher training

Question 52

The four step instructional training method of "show,tell,do,and check" introduced in World War I was later named:

A)repetitive job evaluation
B)evaluative performance initiative
C)job instruction training (JIT)
D)instructional training management

Question 53

HRD interventions can be evaluated using a variety of "hard" and "soft" measures.Which of the following would NOT be considered a "hard" measure?

A)immediate,post training,employee survey
B)cost-benefit analysis
C)reduced employee turnover
D)increased customer satisfaction and retention

Question 54

The introduction of the Model T assembly line impacted training in what way?

A)It made it less important
B)It did not have an impact
C)Work on an assembly line was an easy job that did not require any training
D)It increased the need for training

Question 55

A four-step,sequential process used to design HRD interventions is called:

A)PDAC (plan,do,act,check)
B)PDCA (plan,design,check,assess)
C)ADImE (assess,design,implement,evaluate)
D)SADIE (survey,access,develop,implement,evaluate)

Question 56

Which of the following would be included in the career development function of HRD?

A)skills evaluation
B)career management
C)counselling
D)management training and development

Question 57

Which of the following is NOT a typical T & D function?

A)Employee discipline
B)Employee orientation
C)Technical training
D)Coaching

Question 58

The HRCI offers which of the following designations upon passing a written exam and having the required years of exempt-level HR experience?

A)PHR,Professional in Human Resources
B)HRDP,Human Resource Development Professional
C)HRE,Human Resources Executive
D)AHR,Administrator in HR

Question 59

During World War II the TWI (Training within Industry)was established by the:

A)Federal Government
B)State of New York
C)U.S.Chamber of Commerce
D)General Electric

Question 60

In the 1970's,ASTD renamed itself:

A)The Alaskan Society for Training & Development
B)The American Society for Training & Development
C)The American Society for Teaching Drama
D)The American Society for Technical Development

Question 61

What is true about a learning organization?

A)HRD people do not like the concept.
B)Over 90% of HRD executives think it is important for organizations to become a learning organization.
C)It is now required by federal law.
D)It is something an organization can achieve by passing a certification exam.

Question 62

In the 1980's ASTD's focus looked strongly at:

A)The strategic role of HRD
B)Performance Improvement programs
C)High performing work systems
D)All of the above

Question 63

According to the "new learning & performance wheel" what is true about business strategy?

A)It should be at the hub or center of HRD efforts
B)It should not be a part of the wheel
C)It is included in the "upper right spokes"
D)It is included in the "lower left spokes"

Question 64

A primary role of the HRD Executive/Manager is to:

A)Stay within the budget
B)Create programs desired by trainees
C)Plan a wide array of programs each year
D)Promote the value of HRD programs to senior managers

Question 65

Strategic management involves all of the following EXCEPT:

A)Strategy formulation
B)Control
C)Strategy recording
D)Strategy implementation

Question 66

In the needs assessment phase the identified gaps can be attributed to:

A)current deficiencies
B)new challenges that demand change
C)Both A and B can cause gaps in an organization
D)None of the above cause gaps in an organization

Question 67

For HRD to play a more important role in the strategic plan of an organization all of the following are necessary except:

A)It must contribute ideas and information to strategy formulation
B)Education and training must support strategic management
C)Training must be budget conscious
D)Training must be linked to the organizations goals and strategies

Question 68

In Chester Barnard's book The Functions of the Executive,he emphasized the integration of:

A)Machines and efficiency
B)Traditional management behavioral science
C)Efficiency and employee training
D)Training and development

Question 69

The Human Relations movement highlighted:

A)The need for more factory schools
B)The importance of machine efficiency
C)The importance of well trained managers
D)The importance of human behavior on the job

Question 70

The three areas of foundation competencies needed by HRD professionals include all of the following except:

A)Personal skills
B)Team skills
C)Interpersonal skills
D)Business/management skills

Question 71

Which of the following is true of apprenticeship training?

A)It began in the 1920's
B)It has been used to train skilled workers and even physicians
C)It has been used only for a small group of skilled trades
D)It is no longer used to train workers

Question 72

The trend in today's work force is:

A)Employees are getting younger
B)Employees average ages have not changed over the last decade
C)Employees are getting older
D)There is no accurate way to determine employee trends

Question 73

Which of the following is true about organizational development?

A)It emphasizes macro changes
B)It emphasizes micro changes
C)In OD the HRD professional functions as a change agent
D)All of the above

Question 74

Training semi-skilled workers to use machines after the Industrial Revolution was done by:

A)Factory schools
B)Corporate universities
C)Yeoman training
D)Apprentice programs

Question 75

In the updated version of McLagan's original HR wheel,the emphasis has shifted to which of the following?

A)evaluation and implementation
B)skill building and strategy
C)training and development
D)learning and performance

Question 76

What is the goal of the assessment and design phase of effective HRD interventions?

A)learning development
B)evaluation
C)restructuring
D)implementation

Question 77

Which of the following is true of the training function of T&D?

A)Providing employees with the knowledge needed to do a particular task or job
B)Providing employees with the skills needed to do a particular task or job
C)Pursuing attitude changes within a task or job
D)All of these are functions of training

Question 78

A challenge currently facing the HRD field is:

A)Increasing workforce diversity
B)Competing in a global economy
C)Eliminating the skills gap
D)All of the above are challenges to HRD

Question 79

According to the Upjohn institute what percent of hourly employees lack some basic skills?

A)75
B)25-40
C)3-5
D)about 10

Question 80

In which of the following roles does the HRD professional help transform organizations by advising management in the design and implementation of change strategies that can result in more efficient work teams?

A)HR strategic advisor
B)HR systems designer and developer
C)Organization change agent
D)Learning program specialist